AIBU- to be ignored at the school reception.

[Bambooparty]

Nothing major but it rubbed me up the wrong way. Would love to know if I am AIBU.

I had to pick my son up early yesterday. I informed reception I would pick him up at the time I discussed. I arrived bang on time and walked into reception, it’s a small area so they saw me when I walked in.

My child’s teacher was actually in the reception at the times, she would have been informed I was coming to collect early, she would have known why I was there.

She was having a conversation with the receptionist about some work she was having done on the house. Neither of them acknowledged me.

I stood there, right in front of them, for around 4 mins whilst they carried on their conversation. I felt so awkward! They finally finished and collected my son for me.

I just thought it was rude.

AIBU?

It wasn't personal... imagine you turned up right on time to a doctor's appointment and the doctor happened to be in the waiting room, would you expect him/her to greet you? Why are teachers different?

I think it’s rude regardless of who it is when people do that. Even just a quick ‘oh hi, sorry, be with you in a sec!’ is fine, I’m not expecting the red carpet, but it’s horrible standing awkwardly feeling like you’re eavesdropping.

Receptionist is there to receive, that is greet politely, even if just to acknowledge you have arrived.

Maybe it depends how crucial/urgent the conversation was that they were having.

If it was something important and time-crucial, say about another pupil, then I don't think the teacher was necessarily unreasonable.

If they were just chatting about their weekend or similar then yes they were very rude

Edit - just reread op! Yanbu, they weren't chatting about work

You had to wait four minutes. How terrible!

Rude yes. And unprofessional

It was rude.

Complete non-issue. There must be more worthwhile things to get het up over!

Of course my doctor would greet me. It would be extremely rude of her not to. I've had that happen multiple times and she has always greeted me.

Even if they had been in the middle of work related stuff, which it sounds like they weren't, I would still expect to be acknowledged, greeted and told they would be with me in a minute. It's basic manners.

I went into my daughter's secondary yesterday, the receptionist was browsing Facebook. I had to politely say hello to get her to notice me, the screen was in front of me! Odd because I assume it was her that buzzed me through the gate less than a minute earlier.
People are forgetting to use their company manners!

Well we all have our quirks!

Yes completely agree! Anything about pupils comes first.

It was just really awkward, I have had issues in the past with this teacher so just wondered if I was taking things to personally.

Doctors, no. I never see the same one! But I have spoken to this teacher and receptionist multiple times, it’s a tiny school.

I'm a teacher and think it's both very odd and rude.

Although the receptionist on Facebook (I know that's not the OP) could have been updating the school page.

I work in a school and our receptionists/front office staff are like this! I quite often walk through and see people stood at the desk being ignored while they have a nice little chin wag. It bizarre

They do work hard before that gets picked up on but it's weird to not even acknowledge the person stood there!

Rude and unprofessional OP. If it’s any consolation I once worked with a teacher who used to do this to other staff. I sometimes had cause to go to her classroom to pick up children who needed extra support. I used to wait patiently to request the child attend the support session. She used to deliberately ignore me, refuse to speak to me and continue whatever she was doing. I always believed in modelling politeness to children by interacting with other staff or pupils politely. She didn’t give a stuff! I resorted to just asking the specific child to come with me and ignored her back. Horrible woman.

yes rude. As the pp said greeting visitors is the main job of a receptionist! It's not as though you expect them to immediately drop everything to help you because your time is more important then theirs, it's fine to finish what they're doing, but they should at least acknowledge you, i.e. stop after end of sentence, smile, say 'Hello Ms X, I'll be with you in a minute,' finish conversation, then sort what you needed.

I think it’s really rude op YANBU

It was very rude!

Staff (especially the receptionist, whose job it actually was!) shouldn't be having personal conversations in front of a visitor. They should stop and help

Does no-one have any manners any more?

It's not weird.

It's rude and unprofessional

As my dear old gran would have said 'Manners cost nothing'

That's really rude, even if it had been a work related conversation it's basic manners to acknowledge you.

In situations like that (clearly having a private convo) I butt in with 'excuse me .....'. If it's a work convo, fair enough. Be patient.
It is extremely rude and unprofessional of the Receptionist who's primary job is to meet and greet. I suspect the issue is with the person she was speaking to, having no respect for her position.
Seriously, I'd make a complaint.

I used to be a receptionist.

If I'd ignored someone at the desk, I would have been fired. That's the job, to greet and help people who come into the building.