One illness/condition per phone call to the Surgery..to the surgery o

[dottypotter]

Phoned the doctors surgery this morning.The receptionist asked what was wrong and I mentioned two things.

She said only one per call. So I choose the main one I felt was more urgent.
After further questioning she told me I could ring the chemist as they could treat it.
I rang the chemist, they called me back later in the morning, with some questions and then told me I could pop down and pick up a prescription which I did.
Other problems been shelved for now.
In the past you would have just gone to the doctor and mentioned the other thing while you were there.
Now it seems you cant?
What do you think?
Has it happened to you?
Sorry Pharmarcy not Chemist.

Indeed! This was my mum who managed to get a face to face appointment when she had bladder problems but had to use an online triage system first.

The GP did prescribe some antibiotics, but generally did spend most of the appointment telling her she shouldn't be on HRT.

I know I can't book a face to face appointment with a GP at my surgery, but haven't been since before covid (other than for a smear test).