New build social housing

[mrsclaus1984]

Our house is currently on the market, and DH wants to arrange to view a house for sale on a new build estate. It’s around a year old, not totally brand new.

The house itself really is beautiful, but I’m reluctant because the adjacent road is full of social housing.

I have said to DH that I feel we should at least have a drive around the estate at a couple of different times of the day/evening to get a feel for the place generally, as well as the social housing roads, before arranging to view and potentially falling in love with the house without seeing the bigger picture.

I’m sure that there are many people in social housing who are great neighbours, but let’s face it these properties do come with problems at times and I would absolutely hate to live close to any issues.

has anyone else bought a home on a new estate and not had any problems with the social housing?

OP if you can only afford a place on a new estate with social housing tenants then these are your people

@Dramasloth I'm liking the cut of your jib 😘

My council area can refuse tenants or remove tenants who have been caught selling drugs. I know one family the husband was caught 22 years ago they turned their life around many years ago but are now stuck in private housing. I know one person living in his bought house on a private estate decided to supplement his income by having a cannabis grow. He was away for 28 days and returned. Its his house and s long as he's paying his mortgage it's all good for him.
Councils definitely do have the authority to refuse anti social residents. My local authority can even refuse to allow them on the housing list if they have built up £500 or more rent arrears in a previous property (private or social)

Does that include rent arrears that arent really rent arrears because of the HA equivilent to Horizon.

I had a visit from my housing association income officer on Monday . Insisting we owe rent when we dont.

Get a load of this.

"OneSanctuary SAP is the name of a multi-million pound software system brought in by Sanctuary in 2016, designed for use by all areas of the business. It has been an unmitigated failure, and is a huge drawback of working for this company.
The issues caused by SAP are staggering and difficult to keep track of. Because SHA tried to implement SAP in a cost effective manner, they ended up vastly under-investing in critical elements. There is no tailoring of the generically presented system ('vanilla SAP'), which is an issue as social housing is a unique environment from a service delivery and CRM perspective, whereas vanilla SAP is more geared towards providing a solution for manufacturing industries. Thus, the system uses corporate nonsensical buzzwords and methods of handling accounts which absolutely do not reflect industry practice.
Here are just some examples of the more specific issues faced by staff:
No rent statements have been issued since it was implemented in August 2016, and if a resident insists on a rent statement it has to be prepared manually in a spreadsheet
The rent and calculations for accounts are hard to use, and often completely wrong. Mostly because the system was never designed to understand housing benefit payments, and this has a very convoluted workaround which a computer cannot make sense of.
SAP cannot interface with Local Authorities Housing benefit systems so payments are missed, lost or misattributed
Direct debits do not work reliably, and for a long time following the implementation did not work at all. Front line staff are now preferring standing order.
The front end system of SAP requires far more testing and money spent on it. Each customer account is a total mess of information, with no discernible way to separate notes left between differing departments, with information left by staff often going into the wrong account entirely. This needs looking at as from a compliance (DPA) point of view the breaches are serious
From a usability point of view, the view of a customers account within SAP CIC does not display appropriate information to the user (as stated before this is likely because the system was never designed to be used by a HA) and the user often has to go trawling around back end systems to find obviously relevant data (e.g tenancy start date, account balance, property type etc). This is a seemingly minor but considerable waste of resources"

And just like Horizon and the PO they will not admit that anything is wrong.

He stood at my door on Monday and pretended to look bewildered when i told him i knew all about their SAP. He also gaslighted me when i reminded him that this harassment has been going on for seven years and we have had previous letters demanding rent we dont owe and he had the gall to tell me that they were just general rent increase letters I can read. i know what they are and have kept them all. The first ones are tucked inside my 2017 diary with all the notes about their lies and obfuscation when all this started which is still going on.

And now a letter dated 21 June demanding £299 so letter was done 3 days before the income officer was stood at my door pretending that he didnt know what i was talking about. We apparently have to pay AGAIN because their system cannot find the money thats already been paid

Please stop posting this on every single housing related thread. If you want to discuss it start a thread of it's own.

After spending many years working closely with neighbourhood planning you will find the social housing intermingled with the private ownership housing. I wouldn't buy one if I were you, your potentially lovely neighbours shouldn't have to live so close to someone so ar up their own bum.

I did Back in 2017 when it started. I got shouted at to PAY YOUR RENT by the SH haters. I wonder why im reluctant to start another one 🤔

https://www.mumsnet.com/talk/amibeingunreasonable/2978114-URGENT-Do-you-rent-from-a-HOUSING-ASSOCIATION-Do-you-claim-HB-Then-please-READ-THIS

I wouldn't really know and to be honest I sort of lost the plot a few lines in. I had to re read it a couple of times and even then it still didn't really grab my attention. It wasnt relevant to this thread and it just felt like a hijack.

Maybe if you condensed it a little and started a thread of your own you might get some responses this time.

Personally if it was me and it really was like the PO scandal I'd be reaching out to other people who have been affected so we could unite and start some sort of group. Get yourselves organised. Go speak to your local representatives. Contact local media, try and engage people in a nice way so they have sympathy for your cause.

Coming on here, hijacking threads and having a rant is just going to make people shut down and not want to engage in the issue!

Have you thought about contacting private eye /newspapers?

You just made my day 😃

If you have issues with social housing tenants there is much more chance of getting them dealt with than private tenants