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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To think £2 for a babycino is extortionate

246 replies

Prrambulate · 09/01/2024 19:59

The lovely independent coffee shop near me has raised the price of its babycino from £1 (already steep imo) to £2. Babycino in this case = an espresso cup of frothed milk with a dusting of cocoa powder on top.

This place has a selection of toys in a dedicated corner so lots of parents tend to go there to unwind and have somewhere their kids can play for a short while. I sense the business opportunity here but it also seems exploitative to me! Especially since their usual coffees are all at the £3 - £3,50 range.

Working up the courage to complain…

OP posts:
Benibidibici · 09/01/2024 21:34

Because one's coffee, and one's half a small cup of milk. Those things cost different amounts...

But the ingredients are a tiny fraction of the cost. They both require staff time to prepare, serve and charge the customer, plus clean tables etc after,/tidy or wash cups. They are both being served in the same premises, with the same furniture. They both require refridgeration, plus equipment to make.

You are not buying the 100mls or whatever of milk. You are buying cafe service.

PossumintheHouse · 09/01/2024 21:34

kisstheblarney · 09/01/2024 21:26

Oh dear poor you.....

Imagine life before Costa? Is that bearabke for you?

Is it bearabke for you?

TheCountessofFitzdotterel · 09/01/2024 21:35

Hallesmellie · 09/01/2024 21:31

Subject: Concern Regarding Babycino Price Increase

Dear [Coffee Shop Owner's Name],

I hope this letter finds you well. I am a regular customer at your coffee shop and have always appreciated the warm ambiance and excellent service provided by your team.

Recently, I noticed that the price of babycinnos has increased from £1 to £2. I wanted to bring this to your attention as it has come as a surprise and, honestly, has left me a bit disappointed. I understand that costs and business dynamics may necessitate adjustments, but such a significant increase has caught me off guard.

As a loyal customer, I have always enjoyed the babycinnos here, and they have been a delightful treat for both myself and my family. However, the new pricing seems quite steep, and I wanted to express my concern.

I understand that running a business involves making decisions to ensure sustainability, and I respect that. However, I would appreciate it if you could shed some light on the reasons behind this price change. Perhaps there are factors I am not aware of, and your perspective would help me understand the situation better.

I value your commitment to maintaining a high standard of service and product quality, and I believe open communication is essential for the success of any business. I hope we can discuss this matter further, and I look forward to continuing to enjoy the welcoming atmosphere and great beverages at your coffee shop.

Thank you for your time and consideration.

Best regards,

[Your Full Name]
[Your Contact Information]

That would make you look like someone with too much time on your hands.

Prrambulate · 09/01/2024 21:35

@kisstheblarney I have no idea what your point is. Maybe that people didn't seek low-cost entertainment options for their children before Costa was established.

@anothernamechangeagainsndagain I see your point.

I guess it's kind of hard to know how that one table will be occupied though. It could be three mums squashed together, or one adult reading a book, or two friends who buy everything on the menu.

OP posts:
DarkForces · 09/01/2024 21:36

I guess it depends if you like the coffee shop enough that you want it to be sustainable. Just don't moan if it shuts because the bills are unaffordable and you lose the option entirely

Perhapsanorhertimewouldbebetter · 09/01/2024 21:37

Hubblebubble · 09/01/2024 21:33

I'd understand if it was one of those with mini marshmallows or chocolate flake crumbled up on top.

That would have to cost more than £2! Milk, chocolate, marshmallows, preparation, serving, washing up afterwards, profit, tax.....

Kwasi · 09/01/2024 21:40

Ask them how much their utilities have increased by. There's no cap on commercial electricity like there is domestic. A shop near me had to close because their monthly electricity bill went from £70 to £900.

FatherJackHackettsUnderpantsHamper · 09/01/2024 21:41

VickyEadieofThigh · 09/01/2024 20:36

Tesco is big enough of a business to offer incentives for parents to take their kids there and then do some shopping. An independent cafe only has its drinks and comestibles to sell.

I very much agree with you; and I love you for using the fabulous word 'comestibles'!

kisstheblarney · 09/01/2024 21:45

Prrambulate · 09/01/2024 21:35

@kisstheblarney I have no idea what your point is. Maybe that people didn't seek low-cost entertainment options for their children before Costa was established.

@anothernamechangeagainsndagain I see your point.

I guess it's kind of hard to know how that one table will be occupied though. It could be three mums squashed together, or one adult reading a book, or two friends who buy everything on the menu.

Of course pre Costa no low cost entertainment was available!!

GrinGrinGrinGrinGrin

FatherJackHackettsUnderpantsHamper · 09/01/2024 21:46

Meowandthen · 09/01/2024 21:14

Are you being sarcastic. I hope so.

Business overheads are highly relevant.

I read it that OP was making the same point as you (which I completely agree with): that the bulk of the price for a cup of tea isn't for the ingredients, but for all of the other many significant costs of providing it in a cafe setting; so why would you expect the price of a babycino containing 'just' frothed milk and a dusting of chocolate to be mainly based on the cost of the ingredients, when that isn't (and can't be) the case for all of the other drinks that the business sells?

Dbank · 09/01/2024 21:46

I would expect a small independent coffee shop to be having quite a tough time at the moment, so I don't think £2 is unreasonable without knowing their margins.

If you're really interested you can probably look at their accounts on companies house, it may well give you quite a different perspective.

Coconutter24 · 09/01/2024 21:49

Perhapsanorhertimewouldbebetter · 09/01/2024 21:24

Well a 3 year old normally wouldn't associate the word baby with being grown up.
Also, why does a 3 year old even need to feel grown up?

As a young child I used to wear my mums high heels, handbags and hats not necessarily to feel grown up more because it was fun and I wanted to be just like my mum. Maybe that’s what Zaffa is saying…. Her daughter wants to be like mummy

Mummyexpat · 09/01/2024 21:53

I work in a small cafe (less than 30 covers) and we generally provide what you describe for free. At most we would charge £1.50 (a glass of milk on the menu) but that would only be if there was say 4 kids with 2 adults who are just having a single coffee each. (One charge of £1.50, not 4x btw!) I use my discretion. Costs are spiralling but we have so many returning customers because of food quality, value, service, atmosphere etc. that we have to get the balance right.

FatherJackHackettsUnderpantsHamper · 09/01/2024 21:54

I'm not a 'proper' grown-up, as I don't drink tea or coffee; so when I'm with others in a coffee shop environment, I have a hot chocolate.

I'm presuming that Costa's coffee must be better, but their hot chocolate is terrible: it looks like loose stool water and doesn't taste of anything at all. It's really expensive too.

Much as I love hot chocolate (or maybe because!), I always decline if it's a Costa one with no alternative. By contrast, I've never had a bad one from a small independent (and, to be fair, Gregg's do nice ones too).

ichundich · 09/01/2024 21:59

YANBU, but it's the same with £3 for a cup of semi-hot water and a tea bag!

whizzbangpopsplutter · 09/01/2024 22:00

£2.30 at our local National Trust place cafe! I did think that was taking the piss a bit, and took DC elsewhere for coffee.

00100001 · 09/01/2024 22:03

Think of it as £2 for your child playing with toys for 30-45 minutes and a free babycino chucked in to boot, whilst you get to sit down and relax a bit not having to worry about entertaining a small person.

Bargain.

Perhapsanorhertimewouldbebetter · 09/01/2024 22:05

Coconutter24 · 09/01/2024 21:49

As a young child I used to wear my mums high heels, handbags and hats not necessarily to feel grown up more because it was fun and I wanted to be just like my mum. Maybe that’s what Zaffa is saying…. Her daughter wants to be like mummy

Dress up and playing house isn't the same as buying into a gimmick.
Also, how does the word baby make a 3 year old feel grown up?

Ludovik · 09/01/2024 22:06

So for £5 you can take your toddler somewhere they can have a treat and you can have a brew, and the child play with toys for an hour? Seems fairly normal cost wise.

caringcarer · 09/01/2024 22:08

£2 seems expensive but if they are providing toys for toddlers too I'd just think of it as £1 babychino and £1 for hire of toys for an hour.

00100001 · 09/01/2024 22:09

Hallesmellie · 09/01/2024 21:31

Subject: Concern Regarding Babycino Price Increase

Dear [Coffee Shop Owner's Name],

I hope this letter finds you well. I am a regular customer at your coffee shop and have always appreciated the warm ambiance and excellent service provided by your team.

Recently, I noticed that the price of babycinnos has increased from £1 to £2. I wanted to bring this to your attention as it has come as a surprise and, honestly, has left me a bit disappointed. I understand that costs and business dynamics may necessitate adjustments, but such a significant increase has caught me off guard.

As a loyal customer, I have always enjoyed the babycinnos here, and they have been a delightful treat for both myself and my family. However, the new pricing seems quite steep, and I wanted to express my concern.

I understand that running a business involves making decisions to ensure sustainability, and I respect that. However, I would appreciate it if you could shed some light on the reasons behind this price change. Perhaps there are factors I am not aware of, and your perspective would help me understand the situation better.

I value your commitment to maintaining a high standard of service and product quality, and I believe open communication is essential for the success of any business. I hope we can discuss this matter further, and I look forward to continuing to enjoy the welcoming atmosphere and great beverages at your coffee shop.

Thank you for your time and consideration.

Best regards,

[Your Full Name]
[Your Contact Information]

Fuck offffffffff...

The OP is being asked to paying a measly £1 extra for her kid to play with their toys indefinitely and have a warm milk to drink. If she thinks £2 is too expensive then fine, she can find somewhere else to entertain her child and provide a hot drink for under £2.

You pay that kind of price to go to playgroups run by churches etc and all you might get there for refreshments is a jug of weak squash and a cheapy custard cream.

And the cafe owners certainly don't have to justify their prices to her!

betterangels · 09/01/2024 22:11

DuploTrain · 09/01/2024 20:25

Yes it’s expensive for the babycino but it’s to cover the cost of mums coming in, buying one coffee and staying for ages because there’s entertainment for the baby. Think of it as a free babycino and a £2 fee to play.

I thought this. Cheaper than the soft play, I'm guessing.

00100001 · 09/01/2024 22:11

caringcarer · 09/01/2024 22:08

£2 seems expensive but if they are providing toys for toddlers too I'd just think of it as £1 babychino and £1 for hire of toys for an hour.

Quite
Noone would bay an eyelid at paying £2 to go to a playgroup in a church hall and be offered a bit of squash and biscuit.

Prrambulate · 09/01/2024 22:12

ichundich · 09/01/2024 21:59

YANBU, but it's the same with £3 for a cup of semi-hot water and a tea bag!

The semi-hot water is the worst part. It never brews properly! Even worse if it’s a teapot and they fill it to the top so that it’s very weak lukewarm tea… I never order (breakfast) tea purely for this reason.

OP posts:
theduchessofspork · 09/01/2024 22:13

You are paying for the service and space you take up, if the charge 3 -3.50 for a grown up coffee it seems ok to me.

But things are worth what people will pay. It people won’t, they’ll drop the price.

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