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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To be absolutely aghast after watching Mr Bates v the Post Office

297 replies

Vistada · 02/01/2024 18:18

I binged all of this in one go, no spoilers (although the current state of play is easily findable...)

AIBU to be absolutely aghast that this happened, and happened for so long.
Absolutely dystopian!

OP posts:
Thread gallery
8
PaterPower · 08/01/2024 15:27

BIossomtoes · 08/01/2024 12:53

Adam Crozier worked for Royal Mail, not the Post Office. They’re two separate organisations.

I understood that they were still one organisation at the time he worked there.

One of the reasons the Horizon problems were so diligently covered up, it’s been alleged, is because the executives (and the Govt of the day) didn’t want to cause any problems with the splitting of the two or the planned flotation of Royal Mail.

Leavesofautumn · 08/01/2024 15:31

Sworntofun · 08/01/2024 13:57

OP who on earth are the 4% who think YABU???!!!

Possibly people wondering why people are only getting outraged about it now, when it’s been in the mainstream news for a few years now. I bet those people haven’t actually watched the TV drama though.

I thought the same until I watched it, then I changed my view. I already know about it a few years ago and was shocked then, but there’s something about the TV drama that really hit the story home in a different way. You really see the human cost in a new way.

StiffyByngsDogBartholomew · 08/01/2024 15:38

Leavesofautumn · 08/01/2024 15:31

Possibly people wondering why people are only getting outraged about it now, when it’s been in the mainstream news for a few years now. I bet those people haven’t actually watched the TV drama though.

I thought the same until I watched it, then I changed my view. I already know about it a few years ago and was shocked then, but there’s something about the TV drama that really hit the story home in a different way. You really see the human cost in a new way.

Plus they could not have chosen a better actor than the superlative Toby Jones to portray Mr Bates. I thought the casting was absolutely top notch.

the bit where the Indian lady stabbed herself in the stomach was just so dreadful. When you saw the man getting out of his car in front of the coach and you had known from thr minute that kettle boiled in their kitchen what would happen. The cast and writers deserve many plaudits. They have made a "niche" campaign blow up into national outrage.

PaterPower · 08/01/2024 15:45

wombat1a · 08/01/2024 14:23

A few point on this digusting episode in UK history:

i) CPS were not involved, the PO took people to court themselves.
ii) In nearly all cases the sub-pm were guilty as charged, they falsified their acccount to 'cover' for the loses and signed for that. That is what they were charged with and they admited their guilt in most cases.
iii) New software catching more 'losses' than previous software would not really be an issue as the belief would be the new software is doing a better job.

What I can not getover is the total lack of communication between courts, surely court officers speak to each other and would have noticed a very very unusually high number of cases - surely this should have triggered the court system to wonder what was going on?

Also what about the prosecution office of the PO - again surely they must have thought this was very strange that so many post-offices were having losses of this scale without the sub-PMs looking like they were rolling in it?

To your second point, most of the sub-PMs were bullied into taking ‘deals’ to avoid longer sentences.

Faced with the prospect of much longer prison sentences, and with no physical evidence they could use to disprove the bollocks ‘evidence’ the post office investigators were showing them / threatening to use in court, many of the Sub-PMs ‘admitted’ to offences they knew they’d not committed.

If you’ve got young children, and no ready money to fight off a corporation and its lawyers, then almost anyone is going to fold pretty quickly when offered a deal. The post office investigators and the c-suite there knew this. It’s similar to a SLAPP lawsuit in intention and must have been hideously frightening for the sub-PMs caught up in it.

KingsleyBorder · 08/01/2024 15:50

DameCelia · 02/01/2024 20:09

@Allofaflutter

One of the reasons this was such an appalling disaster was the the CPS didn't prosecute.
The PO did it in-house.
Lawyers who have followed this from the beginning knew it was a massive mistake.
Absolute credit to Private Eye for doggedly pursuing this for years!

I’m interested to understand how/why the defence counsel for all those convicted didn’t get together to raise the alarm. It was a huge volume of convictions but surely those defending would have looked at the other cases when assessing the strength of their own? Does anyone have any insight into that eg from the podcast?

Also, does anyone have stats on average number of prosecutions pre-Horizon as a comparator? You’d think that they would have been suspicious as to why sub postmasters and mistresses had suddenly turned more dishonest in droves?

catsnoozing · 08/01/2024 15:54

StephanieSuperpowers · 08/01/2024 14:37

I do, yes. I think you're implying that that the private sector is necessarily better in some mysterious way than a private company with a government contract. The only reason I can imagine this being the case is where there is insufficient (or no) user acceptance testing from the post office side, possibly because there may not be a budget available. However, software that cannot perform the absolute basic functions of it's design, the main route transactions that it is for and (apparently) couldn't even log user interactions sufficiently well to show where, how and by whom these deficits were created should not have been implemented by any organisation and those working in Fujitsu know it.

I was thinking along the same lines, Stephanie. I mean, where was the audit trail, what happened to the help desk dept fault logs. I think there was a mention of the latter in the programme that followed part 4 of the drama (the smoking guns). But who was monitoring the fault logs, the regular reporting from these etc? Where was the user group? If the Post Office thought this software would reveal the level of fraud it thought was happening, didn't anyone's jaw drop at the sheer numbers? Wasn't anyone curious enough to poke around the data?

ntmdino · 08/01/2024 15:55

KingsleyBorder · 08/01/2024 15:50

I’m interested to understand how/why the defence counsel for all those convicted didn’t get together to raise the alarm. It was a huge volume of convictions but surely those defending would have looked at the other cases when assessing the strength of their own? Does anyone have any insight into that eg from the podcast?

Also, does anyone have stats on average number of prosecutions pre-Horizon as a comparator? You’d think that they would have been suspicious as to why sub postmasters and mistresses had suddenly turned more dishonest in droves?

Edited

To that last point, I pretty much guarantee that most of it was either just a number on a balance sheet where it was basically no more than a rounding error, or it would've been explained as a fantastic feature of Horizon that it's catching all of these crooks that went unnoticed for years, and somebody would've been promoted. Middle management don't go looking for problems, so when something looks like good news it gets spun as such and passed up the chain as something to be celebrated.

Andthereyougo · 08/01/2024 15:59

And Rishi has just decided to get this dieted now, how many years in? I knew about this 2005/2006 and I didn’t even live in Britain.
Interesting how it’s taken aTV drama, oh and a general election looming, for Rishi to get off his arse and do something.

willWillSmithsmith · 08/01/2024 15:59

I really want to watch it but I know I’m going to be too fuming and frustrated by these terrible events. My blood pressure rises just reading about it.

forcedfun · 08/01/2024 16:02

PaterPower · 08/01/2024 15:27

I understood that they were still one organisation at the time he worked there.

One of the reasons the Horizon problems were so diligently covered up, it’s been alleged, is because the executives (and the Govt of the day) didn’t want to cause any problems with the splitting of the two or the planned flotation of Royal Mail.

Exactly. His (and many other ) paws are all over this, and they are all sitting quiet and hoping people are stupid enough to be happy to pin all the blame on Vennels. (I am no defender of Vennels, but I am deeply uncomfortable with the idea that others who are deeply culpable may not be held to account)

FlameGrilledSquirrel · 08/01/2024 16:34

Allofaflutter · 02/01/2024 18:27

Cps was quick enough to take the poor postmasters to court, why haven’t they moved as quickly to take the big bosses to court?

The CPS had nothing to do with it. The Post Office prosecuted privately.

Honestly, I think the CPS would have raised issues far more forcefully (spikes in numbers post implementation of Horizon and the common defence of "the computer did it" and so on).

As for going after the bosses, that's going to be remarkably difficult and even harder to make anything stick. They'll blame Fujitsu and say they acted on their advice and that of the legal section and so on.

newnamethanks · 08/01/2024 16:36

This will go the way of other investigations into our respected institutions. Nobody will be to blame. Only following orders. We did our best. Here's some - not enough- money. Lessons will be learned, never happen again. Until the next one.

JudgeJ · 08/01/2024 16:40

tescocreditcard · 02/01/2024 18:26

The whole thing is absolutely horrifying.

A large number of postmasters are asian women.

Funny how this didn't get more media coverage.

I hope those people get FUCKING MILLIONS of pounds in compensation - the ones who went to prison that is.

I'm amazed that so many people were unaware that this was happening, it's been reported for at least 12 years. Why is it relevant that Asian women were involved? Some were Welsh too!

Fieldofbrokenpromises · 08/01/2024 16:55

It certainly looks as if some of the Asian women were sentenced more harshly, to me at least.

KingsleyBorder · 08/01/2024 17:04

JudgeJ · 08/01/2024 16:40

I'm amazed that so many people were unaware that this was happening, it's been reported for at least 12 years. Why is it relevant that Asian women were involved? Some were Welsh too!

Because a lot of people who watch iTV drama don’t read or watch much news. More and more these days it’s possible to limit what you hear only to topics that interest you and anything involving post office/IT/accounting won’t get through your algorithm set to murder, celeb goss and sport.

Gasp0deTheW0nderD0g · 08/01/2024 17:17

I think this was on the Radio 4 podcast - the official organisation that represented subpostmasters and liaised with the Post Office over any operational or contractual issues was funded by the Post Office, so not independent. Also, at a time when more and more functions were being taken away from post offices and businesses were therefore less profitable, some people involved were apparently worried that making a big fuss would damage their own businesses and they wouldn't be able to sell them on. I imagine if you were a subpostmaster who'd never had a problem you might swallow the PO and Fujitsu line that the system was working perfectly well.

StephanieSuperpowers · 08/01/2024 17:17

Also, it can be hard to keep up with such a long running issue with many technical aspects. Personally, I'm in awe of the writers and actors being able to make a compelling presentation that does give a significant amount of the important information while at the same time commanding attention.

enchantedsquirrelwood · 08/01/2024 17:25

freshstartfor2024 · 08/01/2024 12:25

İ don't understand how anyone at the post office could have thought that 750 postmasters were all simultaneously coincidentally stealing from one organisation within the same time period. That just doesn't happen.

I think the issue (originally, before they got into cover-up mode) was that they thought that postmasters had always had their hand in the till, but it was difficult to know because they didn't have a computer system like Horizon to show up the shortfalls. So they thought that the problem had been bigger than they thought, and that now they could find all the criminals.

Of course, as time went on, and it became clear the system was at fault, that was when the cover-ups started. The great and noble Post Office couldn't be seen to have anything wrong with it.

enchantedsquirrelwood · 08/01/2024 17:27

As for going after the bosses, that's going to be remarkably difficult and even harder to make anything stick. They'll blame Fujitsu and say they acted on their advice and that of the legal section and so on

And I fear the lawyers will get away with regulatory action on the basis that they were just following information provided to them.

Grandmasswag · 08/01/2024 17:30

Can someone explain how the PO could have prosecuted people without the involvement of CPS? I thought only the CPS had the power to do so. I understand if they took them through civil courts but these were criminal cases.

enchantedsquirrelwood · 08/01/2024 17:32

convicted didn’t get together to raise the alarm. It was a huge volume of convictions but surely those defending would have looked at the other cases when assessing the strength of their own? Does anyone have any insight into that eg from the podcast

I don't get the impression some of the defence lawyers did a very good job, but in their defence the early cases were before the internet and social media were really a thing, and so they didn't know their cases weren't unique. And probably didn't have the capacity or resources to demand evidence from the PO, which is still refusing to give it to the Inquiry! Later on, once Computer Weekly got the story and Alan Bates started his website, it should have been easier to find this stuff out.

enchantedsquirrelwood · 08/01/2024 17:33

Grandmasswag · 08/01/2024 17:30

Can someone explain how the PO could have prosecuted people without the involvement of CPS? I thought only the CPS had the power to do so. I understand if they took them through civil courts but these were criminal cases.

No, they have private prosecution powers.

As does the RSPCA, which has also come under fire for some of its prosecutions, although nothing on this scale, obviously.

Personally I think all cases should have to go via the CPS to stop this sort of abuse and cosiness.

You do have to wonder about the external barristers who were involved in these cases though and why they didn't raise issues. They must have realised there were worrying patterns as time went on.

Gingerbee · 08/01/2024 17:34

Surely, there should be questions for Fujitsu to answer too.
Convenient that the visitor book went missing!

KingsleyBorder · 08/01/2024 17:36

Grandmasswag · 08/01/2024 17:30

Can someone explain how the PO could have prosecuted people without the involvement of CPS? I thought only the CPS had the power to do so. I understand if they took them through civil courts but these were criminal cases.

The CPS is not the only body in England & Wales with the power to prosecute. That power is granted in legislation (“statutory”).

Other bodies that have this statutory power in addition to the Post Office are the Health & Safety Exec, the Civil Aviation Authority and I think HMRC.

Vroomfondleswaistcoat · 08/01/2024 17:36

I'm not sure I can watch this. I started following this story some years ago and the sheer impotence of the poor people being accused just brings on acute anxiety in me. Issues were raised YEARS before it all blew up but everyone on the ground was ignored in favour of computer software people who were telling everything that it was all ok, and any anomalies must be human error (ie theft). And people were SCREAMING that it wasn't theft, it was computer problems, and not being listened to, because it was easier to blame the postmasters than the expensive new software.

Argh, it makes me angry just thinking about it. Those poor, poor people. Incidentally, a very good friend of mine is a postman, and I'm not sure that the PO is going to last much longer if some of his stories are to be believed....

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