Meet the Other Phone. Flexible and made to last.

Meet the Other Phone.
Flexible and made to last.

Buy now

Please or to access all these features

AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

AIBU to be angry at A&E?

434 replies

fashu · 28/12/2023 09:46

I'm currently in hospital A&E, I've been here for 9 and a half hours. I'm 35 weeks pregnant. AIBU for getting upset or should I just suck it up?

At 8pm last night I had the oncoming of a migraine, funny vision, light-headedness etc.
I went to tell my husband and called the midwife, then started having a chat with DH. Mid conversation I started talking nonsense. Instead of car I was was saying mayonnaise, on top of other things I was just talking crap.
I tried to Google the symptoms and I couldn't type either. I couldn't think of what I wanted to write, although I knew what I was doing and when I did think of the words it looked like this 'hdhcjsk'

I panicked a bit and went back to my husband and then I went completely numb on in my hands and my mouth. I panicked and told him to call an ambulance. Ambulance came just over an hour later and said I needed to go to hospital as it sounds like a mini stroke.
Queue major panic mode!

Paramedics called maternity unit they said its not for them but keep them updated.

So I arrived in an ambulance at A&E just after 12am. Went to majors and the triage said to wait in waiting room and they will tell senior doctors.

Well I'm still waiting. 35 weeks pregnant on a hard metal chair. For 9 and a half hours. Panicking that I've had a mini stroke.

I've told the reception and nurses several times that my belly is now hurting from sitting for so long and being awake for 26 hours. I asked for water and they said I had to use the vending machine for a can of coke.
Receptionist told me I'm not poorly enough for a bed or the arm chairs.

I'm so upset, emotional and scared. DH has dropped kids off at my mums now as they were asleep and didn't want to disturb them in the night.

But, am I right to be upset or is this just how it is? Surely a pregnant woman with suspected mini stroke should be left for this long alone without treatment?

OP posts:
Thread gallery
7
MillarMountVandal · 28/12/2023 12:15

The cult of the NHS.
The NHS is top of the pile when it comes to our societal norm of saying one thing in company, but thinking quite another. As a result, no one in the organisation is ever answerable for its failings, and there are a sizeable number of wage thieves and piss poor attitudes in its ranks. Waiting times and waiting lists are atrocious, and it won't change any time soon.

x2boys · 28/12/2023 12:16

lostonmars · 28/12/2023 12:14

"it really makes me laugh"

Oh wow, nobody panic, Dr windowtwankywashroom is here, OP is completely fine.

I think that poster meant it in an ironic way
Not in that she was finding it hilarious .

widowtwankywashroom · 28/12/2023 12:19

x2boys · 28/12/2023 12:16

I think that poster meant it in an ironic way
Not in that she was finding it hilarious .

Some people are too stupid to understand irony.
Thank you @x2boys

Pigglycat · 28/12/2023 12:19

Widowtwankywashroom

Believe me, if at triage her symptoms, history were indicative of a stoke then she would have been in resus and CT'd before you could blink.

What is your problem? Her symptoms didn't change. When they finally got round to assessing her properly her condition was serious enough for admission and an MRI. That was the position as well when she first arrived more than 9 hours earlier. Why on earth are you attempting to justify this? The staff didn't prioritise her properly. End of story. Let's hope they've not caused permanent damage to OP or her unborn child.

LittleMissSunshiner · 28/12/2023 12:20

Whyyoulyingfor · 28/12/2023 11:03

You are directing your anger at the hard working staff who never stop and have to sustain abuse day after day night after night. Direct it at our pathetic government who for the last 13 years have cut public services to the brink of collapse.

When I was in hospital recently having urgent surgery (for which I'm truly grateful to live in a country where that could be facilitated), I can honestly say the nurse staff were horrific, rude, surly, and made error after error - serious ones.

I'm going to compile a list in bullet point form to send to the hospital so they're aware, it's not a 'legal action' situation but at any point it could have been.

I'm also going to feedback to the consultants I was under as my surgery was difficult but successful - the nurse staff compromised my life, how can surgeons and anaesthetists work with nurse staff who can undo the hard work they've just done in one fell swoop?

One nurse told me they mostly all work three 14 hour days per week. I had asked her because she was there at 07:00 and still at 19;00. That doesn't seem reasonable to me and explains the serious bitchy miserable moody attitudes. One member of nurse staff said something so completely outrageous about me to my own friend that we were shocked and discussed what to do about it - at this point he came literally crying and begging for forgiveness and said he'd spoken out of turn because he was in a hateful mood. He was young and from a far away country of origin, I guess one complaint from us and he'd have lost his job and his right to reside in the UK or such like? He was begging and pleading, we ended up comforting him.

But anyone who thinks nurses are ran off their feet little angels obviously hasn't been in hospital for a long time - they're clearly extremely unhappy with serious 'control' issues and taking their hate and sadism out on patients. They're also not the sharpest tools in the box and I query how they ever passed sufficient exams to be doing the job in the first place (or maybe they haven't?).

Threewheeler1 · 28/12/2023 12:20

stressedoutstudent · 28/12/2023 10:42

For context im an A&E nurse.

If you have been assessed and triaged, it must mean they have ruled out a TIA/stroke. Chairs have to be hard in a waiting room so they are easily cleanable and sustainable. Water fountains are an infection risk. Staff changes do not delay you being seen or treated.

However!

At 35 weeks pregnant you should have been prioritised on a wait list due to possible complications arising with the baby if youre presenting with an illness not an injury.
Drinks should be offered, our trust has a housekeeper on duty 24 hours a day, who literally circles the department including waiting rooms with drinks and sandwiches all day now due to these horrendous waiting times. We also have stations in the waiting room with jugs of water and disposable cups for patients to help themselves to.
You should have had observations at triage, someone should have now rechecked to your obs whilst you were waiting to be seen to make sure they were still in range if you have presented with an illness - again we have a HCA allocated for this for patients experiencing long waiting times, as well as one to do bloods and one to do ECGs, and one stationed in waiting rooms to assist patients with whatever else they need.

Even with long waiting times, there are things staff and departments can do to make patients comfortable. Leaving patients on cold hard chairs, with no reassessing, and no access to water is unacceptable which ever way you look at it and trusts need to be putting into place measures to ensure these patients are as comfortable as possible.

Edited

You always sound like such a wonderful nurse. Just wanted to thank you for the compassion in your posts! x

DragonFly98 · 28/12/2023 12:21

It sounds exactly like pre eclampsia and should be seen by the maternity unit.

DailyEnergyCrisis · 28/12/2023 12:23

Hope you’re getting some rest OP. CVT can be serious, I’m pleased you’re finally being reviewed and treated.

IgnoranceNotOk · 28/12/2023 12:25

Sounds like a hemiplegic migraine. I get these and they’re awful and totally debilitating!
Really scary but just the worst migraine imaginable - hopefully it is that rather than anything more sinister.

mine were always worse in pregnancy but only a big issue if I couldn’t keep water down.

When you’re not pregnant (if you are unlucky enough to get them) I find triptans help.

Lilacanemone · 28/12/2023 12:26

widowtwankywashroom · 28/12/2023 10:19

At what point did I say it was funny?

Please tell me what you expect staff to do?

If OP is fit and well enough to be posting on here, its hardly likely that she is having a bloody stroke!

At what point did I say it was funny?
Your first sentence: Really makes me laugh

ChocHotolate · 28/12/2023 12:27

fashu · 28/12/2023 10:01

I asked if there was a water fountain and they said its just the vending machine and it's just fizzy can drinks. Not even a juice!
Hubby is bringing something now, but there should be a water fountain!

Have you ever seen what a department full of drunks, people on drugs and a lot of bored kids do to a water fountain in A&E? There's a reason we don't have one anymore, sadly the public can't be trusted not to flood the floor and smash the machine (happened every 2-3 days when we tried)

Grammarnut · 28/12/2023 12:28

fashu · 28/12/2023 09:55

Not a stroke thankfully, suspected mini stroke, but still worrying as it can be a warning of one to come.
Praying its just the worst migraine imaginable!

Not really sure who else I could speak to. There has been a change of shift now so I'm having to start from the beginning again 😥

Sounds like an awful migraine of the type I used to get. Auras and aphasia - the inability to talk properly or read etc. I would be worried and am surprised you have been left waiting when you are 35 weeks pregnant, but there are probably people with acute emergencies coming through.

Elphame · 28/12/2023 12:30

LadyKenya · 28/12/2023 10:33

Vote wisely at the next GE. This Government has done nothing but run this Country down. If people want more of the same, then good luck to them, continue to vote Conservative.

Be careful what you wish for.

The Welsh NHS is in an even worse state than England and that's been under Labour control for many years. Over £120m has gone "missing" from Betsi Cadwaladr trust alone

LittleMissSunshiner · 28/12/2023 12:31

widowtwankywashroom · 28/12/2023 12:03

Where would you work if you were a surgeon?

Probably in a different country - maybe a different European country.

I have done some research and see that most surgeons and anaesthetists are self employed and work freelance. Some are connected to hospitals / institutions by way of teaching posts at training hospitals or such but most are not. They earn far more money that I had believed possible. So I guess they know what they're doing, they gauge their risk, and they have insurances that cover them. It's a high pressure high risk job and I respect them but to know you're turning your patient over to the 'care' of a deathly dysfunctional admin and nurse staff must feel strange.

Unicorntearsofgin · 28/12/2023 12:31

Unfortunately the knock on from closing out of hours GPs and minor incident units means that everyone ends up at A&E whether suitable or not. Call 111 with chest pains and they have to send you to A&E even though this could be muscular, GERD and a number of other conditions.

Conditions that could be treated suffer with a lack of budget so are left until they become chronic (which costs so much more overall) and also often end up at A&E. Reactive healthcare doesn’t work - prevention is so much better than cure but the knock on effect of a
lack of investment, mismanagement and covid means without a drastic change then it will only get worse.

Wishing you good health OP and anyone else in A&E

x2boys · 28/12/2023 12:31

LittleMissSunshiner · 28/12/2023 12:20

When I was in hospital recently having urgent surgery (for which I'm truly grateful to live in a country where that could be facilitated), I can honestly say the nurse staff were horrific, rude, surly, and made error after error - serious ones.

I'm going to compile a list in bullet point form to send to the hospital so they're aware, it's not a 'legal action' situation but at any point it could have been.

I'm also going to feedback to the consultants I was under as my surgery was difficult but successful - the nurse staff compromised my life, how can surgeons and anaesthetists work with nurse staff who can undo the hard work they've just done in one fell swoop?

One nurse told me they mostly all work three 14 hour days per week. I had asked her because she was there at 07:00 and still at 19;00. That doesn't seem reasonable to me and explains the serious bitchy miserable moody attitudes. One member of nurse staff said something so completely outrageous about me to my own friend that we were shocked and discussed what to do about it - at this point he came literally crying and begging for forgiveness and said he'd spoken out of turn because he was in a hateful mood. He was young and from a far away country of origin, I guess one complaint from us and he'd have lost his job and his right to reside in the UK or such like? He was begging and pleading, we ended up comforting him.

But anyone who thinks nurses are ran off their feet little angels obviously hasn't been in hospital for a long time - they're clearly extremely unhappy with serious 'control' issues and taking their hate and sadism out on patients. They're also not the sharpest tools in the box and I query how they ever passed sufficient exams to be doing the job in the first place (or maybe they haven't?).

Long days are normal IME ,I don't doubt your experience
But I think its unfair to write.off an entire profession
There will be ,good, bad and mediocre staff
When my son was critically ill earlier this year the nursing staff were exceptional whilst he was in critical care
When he went to A general ward the care was more hit and miss.

housethatbuiltme · 28/12/2023 12:34

Have they checked your blood pressure to rule out preeclampsia?

It presents as headaches, visual disturbance, light sensitivity, stomach pain, anxiety and confusion and is very much a 'maternity' issue.

You should really be in the maternity unit.

On top of that (and I don't want to scare you) but I would request a scan for peace of mind. I unfortunately had symptoms like that with my loss, I suddenly couldn't think straight and just started crying as I didn't know the answers to anything we didn't know it was a loss (MMC) as there was no other symptoms in my case.

MillarMountVandal · 28/12/2023 12:39

ChocHotolate · 28/12/2023 12:27

Have you ever seen what a department full of drunks, people on drugs and a lot of bored kids do to a water fountain in A&E? There's a reason we don't have one anymore, sadly the public can't be trusted not to flood the floor and smash the machine (happened every 2-3 days when we tried)

What a bitter and inhumane response. If a heavily pregnant woman, who has been waiting hours, is desperate for a drink of water, you could get off your arse (you'd only need to be away from the nurses station for 60 seconds, i'm sure one of your colleagues would keep your seat warm) and get her it from the cooler inside the department.

@fashu make sure you get the names of staff refusing you the most basic of care (hydration, in this instance) and make sure to include their details in your written complaint.

x2boys · 28/12/2023 12:39

Lilacanemone · 28/12/2023 12:26

At what point did I say it was funny?
Your first sentence: Really makes me laugh

Have you heard of irony ?

NotQuiteHere · 28/12/2023 12:40

widowtwankywashroom · 28/12/2023 10:15

Really makes me laugh people saying its disgusting, just what do you expect staff to do??
You have been triaged, assessed and are now waiting to see a Dr. There are 12 hour waits to see a Dr in A&E, this isn't new, its been going on a while, I presume your symptoms and bloods when triaged, weren't serious enough to be put higher up the q.

Please don't lie about your symptoms to push ahead of others who have been waiting longer than you

Makes you laugh? Staff cannot do anything? They think the situations like that are acceptable? Then no amount of money will help NHS.

widowtwankywashroom · 28/12/2023 12:41

This reply has been deleted

Message deleted by MNHQ. Here's a link to our Talk Guidelines.

widowtwankywashroom · 28/12/2023 12:43

NotQuiteHere · 28/12/2023 12:40

Makes you laugh? Staff cannot do anything? They think the situations like that are acceptable? Then no amount of money will help NHS.

No staff don't think it's acceptable
Staff are going home distressed after shifts, crying in corridors, suffering moral injury because of it, no one thinks it's ok, but I ask you, what can we do?

NameChange259 · 28/12/2023 12:47

x2boys · 28/12/2023 11:24

I have to agree my son collapsed at home Last February the ambulance got there within minutes and he wss assessed as being in severe DKA ( we had no idea he was diabetic) obviously being a life threatening condition he was rushed to A&E and straight through to resus , endless in critical care within an hour
That doesn't make long wait times acceptable but priorities has to be given to those most in need.

So your son was treated well that means the system is working?

x2boys · 28/12/2023 12:51

NameChange259 · 28/12/2023 12:47

So your son was treated well that means the system is working?

I didn't say that
I said they need to prioritize patients if he hadn't got immediate. Treatment he would have died
No.its not acceptable that people are having long waits but patients are. Prioritized, for a reason

Americano75 · 28/12/2023 12:53

Poor you, I had a similar episode when I was pregnant with my youngest and it was genuinely frightening. Luckily it turned out OK but the idea of sitting that long to be seen on top of everything makes me furious for you. Please keep us posted.