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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To ask what you pay for water?

51 replies

Stressedafff · 18/12/2023 11:53

2 bed council flat, 53sqm, no hosepipe, bath or dishwasher
Me and 4 year old DD.

Cant have a water meter, I’m being charged £47 a month with united utilities

Is that about right? Cos it seems ridiculously high

OP posts:
Daisies12 · 18/12/2023 11:54

That's very high. We're 2 adults in a 2 bed, ours is £13 a month, but we do have a meter.

murasaki · 18/12/2023 11:55

That seems a lot. We don't have a water meter, do have bath, shower, washing machine, no dish washer , it's about 140 every 6 months. 2 bed terrace, and DP takes baths, whereas I am a shower person.

Dotjones · 18/12/2023 11:56

About 300 a year, Southern Water, standard rates because we don't have water meter.

mrandmrsrobinson · 18/12/2023 11:56

Metered £12.50/month

TheLadyIsAVamp · 18/12/2023 11:56

£17 a month here. 2 adult household, use the bath and shower daily. Have you contacted your water board. Mine was higher but they changed my tariff to a cheaper one when I asked.

Stressedafff · 18/12/2023 11:58

Do I contact United Utilities about this? Cos I don’t actually understand how it’s so high. I also can’t have a meter. DD isn’t even here for 3 days as I work 12 hour shifts so surely to god it can’t be that high

OP posts:
OutOfMyDepth86 · 18/12/2023 11:58

£29 a month family for 5 on a water meter with Severn Trent. All bath or shower daily, dishwasher on twice daily average 2 loads of washing a day.

murasaki · 18/12/2023 11:58

I'd phone them and ask for a breakdown. Maybe there's a leak somewhere? It does seem very high.

BarbaraofSeville · 18/12/2023 11:59

Dishwashers use a lot less water than washing up by hand, not that it's relevant in your case because you're not on a meter.

You can ask for an assessed charge if you can't have a meter. But can't they put a meter inside your flat? However, water charges are regional so if you're in a high cost area (SW is famously the worst), there's not a lot you can do.

beanontoast · 18/12/2023 12:00

Same as me also with United, can't have a water meter. I contacted them saying I thought it was high and they didnt give a shit

LeroyJenkinssss · 18/12/2023 12:00

£27 a month, no meter. Detached cottage. That’s absolutely ridiculous!!

Stressedafff · 18/12/2023 12:00

Apparently in a low cost area, Gtr Manchester!
Not suitable for meter apparently. I did enquire

OP posts:
closingdownsale · 18/12/2023 12:00

Two bed, two person house here - pay about £30 pretty month on a meter

Stressedafff · 18/12/2023 12:01

beanontoast · 18/12/2023 12:00

Same as me also with United, can't have a water meter. I contacted them saying I thought it was high and they didnt give a shit

They’re fucking awful aren’t they. I need to phone them today about it.

OP posts:
murasaki · 18/12/2023 12:02

My parents queried theirs, and it turns out that the house behind them, built later on land that had previously belonged to their house before they bought it , was being charged to them. Probably not the case in your situation but worth phoning them.

BarbaraofSeville · 18/12/2023 12:03

When we lived in a council flat in Yorkshire, water was something ridiculous like £2 a week (would probably be about a fiver a week now as was some years ago).

As you're not on a meter, it's on rates, so that does sound like a lot, flats are usually cheaper as lower rateable value and no garden. But ask about the assessed charge, which might knock a bit off.

Olika · 18/12/2023 12:04

Ours was £60 then dropped to £37 for 2 adults and a toddler, and water company keeps saying we use lots of water at night (we are asleep) but nobody can find a leak so I feel like we are paying for a ghost.

Stressedafff · 18/12/2023 12:04

Apparently my bill works out at £558 a year 😮
Surely to god I’m not using that much water?!

OP posts:
Blarn · 18/12/2023 12:04

Severn Trent, £60 on water rates. It's a two bed house and there are four of us. I know we'd pay less with a meter - we did before we moved from our last house were we had a very powerful shower and used the bath several times a week!

Ponks · 18/12/2023 12:05

That's very high. With United utilities it depends where you live as you may be charged (via UU) for sewerage services from a different utility company so you end up paying 2 lots of standing charge. I think there is a map on their website explaining this (my mum similarly affected).
I think there is a way to reduce it if you can't have a water meter , they will assess your bill and may charge a lower rate.

TheFlis · 18/12/2023 12:05

£41 a month. We can’t have a meter due to it being a joint supply with a neighbour. I keep meaning to call them and ask for an assessed charge as they are basing it on it being a 3 bed family home but there are just me and DH living here.

CruisingForAMusing · 18/12/2023 12:06

4 bed detached house. Me and DH. £33 a month with Welsh Water

SgtJuneAckland · 18/12/2023 12:07

We have two separate providers for sewerage and clean water which I'm sure pushes the price up, we pay Anglian £38.09 and Essex and Suffolk £29.07 , so £67.16, 3 bed house two adults and a five year old no meter. However it was a comparable amount when we were on a meter in our last property without a child (extra laundry) a bath or a large garden. Do I don't think not being metered is the crucial factor.

beanontoast · 18/12/2023 12:08

Stressedafff · 18/12/2023 12:01

They’re fucking awful aren’t they. I need to phone them today about it.

I'm also Greater Manchester. I did the calculator for how much we would use on a meter and it was about half that, it's such a con

MatildaTheCat · 18/12/2023 12:08

Was £98 a month which I kind of just accepted as I do water the garden in the summer. Two of us here. Standard usage.

Then I asked among my neighbours and realised it was way off. It turned out we’d been overpaying for years and now don’t need to pay anything for two years when it will be £44. They won’t payback for more than a defined period though so I’m certain we are out of pocket.

Some areas have much higher standing charges than others.

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