As not to drip feed
And if it's too long to read - School wont reply to complaint in writing & want to discuss in person. Who do I go to to take this complaint further?
DD8 has suspected ASD/ADHD & has a referal for neuro on Friday. She has struggled with feeling overwhelmed in the classroom these last 3 years and the past 2 years school have been really supportive and put things into place so she can calm herself down ( gave her a card to raise when she was feeling overwhelmed and let her go in the sun room to calm down ect )
She has always had an lovely relationship with her teachers and before this year we have never had any reason to complain. They have genuinely gotten on and I have seen them hugging her goodbye ect and she has always spoke positively about them
This year she has been sent home 8 times due to random vomiting in school, she has not vomited at home a single time. In September I had to make a complaint as she was sent home early due to vomiting/crying and told me her teacher had ripped up her work and thrown it in the bin. She had come home many a time upset because the teacher has apparently been shouting at pupils and often makes DD redo her work
During the meeting with the headteacher the headteacher really focused on DD getting the teachers hair colour wrong, she even went as far as to get pictures of the teacher and show me her hair was brown ( DD was saying it had blonde in it )
So imagine my disbelief when I went to pick up DD and saw for myself her teacher did have blonde in her hair. I should of complained at the time but after realising that the head teacher had lied I didnt give me good faith for another complaint
Fast forward to last week, DD sent home due to vomiting 2 days in a row and on the 2nd day she got really upset and told me the teacher had asked her to redo the same piece of work 3 times and when DD refused on the 3rd time she apparently held the pencil in DDs hand forcefully on the table, DD ripped her hand away and sliced herself in the arm out of frustration with the pencil, there has been a brief "wrestle" where the teacher has tried to take the pencil off DD and succeeded. Apparently she has then told DD to the work again and DD has started to punch herself in the head and shouted she wasnt doing it again.
Apparently the teacher has then said "FINE" and got hold of DD and forcefully pulled her over to the carpet, digging her nails into DD's arm and made her sit on the carpet in time out for a few minutes
I rang school about it on Tuesday when she told me and school asked me to send it in an email. I did and the head teacher replied saying it would be investigated. On Friday the headteacher emailed asking i come in on the Monday for a meeting. I replied and said I would prefer to communicate via email and would like to be kept updated about the investigation via email
She did not reply. I emailed again yesterday asking for the 3rd time about work being sent home for DD. It has 100% been sent and all emails are in a long conversation where you can see everything sent from us and school
What would your next steps be If this was you? Clearly they have finished their investigation if they wanted me to come in Monday to discuss it and I feel like they dont want to put it in writing because they want to try and gaslight us like they did last time. I know that sounds paranoid, but that is what they did last time
What should I do now? DD has been off all week as she refuses to go back, In the first email i sent i did ask if she could transfer class as they have 2 classes for her year. One mixed one just her year.
I'm not comfortable sending her back at all to be honest, I'm looking into moving schools at this point or maybe even home schooling but they havnt dealt with the complaint efficiently nor have they sent work home when asked
I'm really stressed out by it all ( I also have ADHD although I was only diagnosed this year ) it's all really overwhelming
Sorry this has ended up so long