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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Vinted as a buyer is shit?

79 replies

Strawberryfieldsforeverrr · 12/09/2023 07:33

Having successfully sold loads I thought I'd give buying a go.

I bought one of those little handbags with the interchangeable straps, described as genuine leather, brand new. I assumed she had bought it and it didn't suit, so was selling.

What arrived was a plastic monstrosity drop shipped from China, absolutely not as described.

I emailed the seller who acknowledged that it's plastic drop ship shit from China, and asked me to return for a refund. Their preferred courier is a PITA arse one for me.

So I'd be about £8 down (postage both ways, Vinted buyer protection), plus about half an hour if my time.

Vinted aren't really contactable, although I have reported the seller.

AIBU to think that Vinted is a load of shit as a buyer, and people who acknowledge they are lying in the add hould be banned?

OP posts:
DelilahBucket · 13/09/2023 11:47

I've stopped shopping on there. I was finding 50% of what I was buying was significantly not as described and sellers were horrendous to deal with. The most recent a t-shirt described as very good condition. The logo on the front was split in nine places, and the one of the back eleven places! No mention in the listing and photographed in such a way you couldn't see the splits. Apparently this was perfectly adequate even though it was fit for the bin.

When you have a problem and leave bad feedback for the seller of course they retaliate and leave you bad feedback.

Contacting Vinted is like pulling teeth. I had problems printing a returns label. Every single response was about something unrelated to my problem, with the final response "as a seller you are responsible for sending the item to the buyer and if you cannot print the label you need to cancel the sale and ask the buyer to repurchase and choose a different postage method" 🤨.

Vinted is going to end up going the same way as eBay where if they want to keep buyers they need to actually provide protection for them.

AndIKnewYouMeantIt · 13/09/2023 12:04

Totally agree with the sentiment that people price too high. I'm not paying £60 for a maxi dress you paid £100 for and wore once to a wedding. If I wanted to pay that for a dress from say Phase Eight then I'd just go to the outlet/wait for a sale. I sell stuff like that for about £15.

hdbs17 · 13/09/2023 12:19

AndIKnewYouMeantIt · 13/09/2023 12:04

Totally agree with the sentiment that people price too high. I'm not paying £60 for a maxi dress you paid £100 for and wore once to a wedding. If I wanted to pay that for a dress from say Phase Eight then I'd just go to the outlet/wait for a sale. I sell stuff like that for about £15.

This I agree with.

I searched Monsoon dresses the other day and there's loads that were listed for £60/£75 - they would have been maybe £150 brand new but they're never going to get someone still spending that much on a second hand dress!

Defiantjazz · 13/09/2023 12:57

I’ve bought loads of stuff from Vinted and never had a problem.

That said I wouldn’t buy anything designer or real leather or anything as the chances of being ripped off are quite high.

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