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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Blocked by a Tourist Attraction

271 replies

MrsMomoa2 · 04/09/2023 21:33

This is a relatively small attraction in part of the UK but popular in the Summer months and been there for years. I visited as a child and for past 10 years we have stayed locally and visited every year with my children and more recently my nephew.
They used to offer return visit as many times as you wanted within 7 days but this was stopped a couple of years ago due to abuse.
As we stayed opposite it was a great place to pop in for 1/2 hour at end of the day so in conversation that first year they kindly agreed to give us the 7 day free return. Last year we spoke to one of the owners who again was lovely and agreed again
(just to confirm max of 1 child and 2 adults at a time and would not have impacted on anyone else going in)
This year I asked again and after disappearing was quite rudely told no. I have no issue with the refusal but it was the way I was made to feel and my son (SEN) was upset. We still went round the attraction that day as it is a passage of rights to us now!
My sister did ask the following morning and did not realise was the same person who was just as rude!
On return I sent a private message saying how much we loved the attraction but was disappointed by the staff member’s attitude. Although we were disappointed by not being able to pop in we did understand but we still had visited and was lovely.

I was shocked to get a very curt reply a few days later. Telling me how cheeky we had been and trying to take advantage eyc etc. It had been their Deputy Manager and we had put her in a really awkward position and we could have accepted the offer a season ticket. (Not offered!!)
It was a really rude reply and left me a bit taken a back. I tried to reply politely and say this was not offered to find I had been blocked from all their social media (I was pretty active in a positive way!This has been a place that I grew up visiting and was weirdly special, I have many photos of my kids at various stages but to behave like this. I was truly never rude! Just surprised and now feel upset over this.

I did email but never received a reply. I know third world problems but just feel upset about it all really.
AIBU (or are they!)

OP posts:
TheWayoftheLeaf · 05/09/2023 13:28

Sorry but I agree with them. They don't offer that ticket anymore.

They kindly did it twice but have obviously decided no more. Asking once is fine but you hen got your sister to do it again... what? Hoping to sneak through with another worker?

You got told no. They don't even offer that anymore. Accept you can't do it.

MachinesOfGod · 05/09/2023 13:29

I mean this is definitely not a “third world problem”.

OnAMidnightTrainToGeorgia · 05/09/2023 13:36

serendipitea · 05/09/2023 09:30

There is also something odd about saying "one child and two adults <at a time>" but also "my children".

Yes I thought that too....

WhataPlaice · 05/09/2023 13:36

You are a classic Mumsnet CF. Like all the others, you just can't see how awful your entitled behaviour is.

greyhairnomore · 05/09/2023 13:39

How embarrassing

bruffin · 05/09/2023 13:47

OnAMidnightTrainToGeorgia · 05/09/2023 13:36

Yes I thought that too....

Also mentions "more recently with nephew" which seems odd

RunAwayTurnAwayRunAwayTurnAway · 05/09/2023 13:54

You'll be gutted OP when the attraction has to close when they aren't making enough money.

FKATondelayo · 05/09/2023 14:00

Disappointed OP hasn't come back and said what kind of attraction it is. The only places that would merit returning every day, on every holiday for a decade and more is probably the kind of place that has a £30+ entry fee. Like Folly Farm in Wales (my favourite place on earth).

I've been to Legoland twice and that was enough.

TheShellBeach · 05/09/2023 14:06

I've been to Legoland twice and that was enough

Same here. I mean, we enjoyed it, but it was so expensive.

isthismylifenow · 05/09/2023 14:34

FKATondelayo · 05/09/2023 14:00

Disappointed OP hasn't come back and said what kind of attraction it is. The only places that would merit returning every day, on every holiday for a decade and more is probably the kind of place that has a £30+ entry fee. Like Folly Farm in Wales (my favourite place on earth).

I've been to Legoland twice and that was enough.

OP isn't coming back.

Same as the tourist attraction.

ManchesterLu · 05/09/2023 14:35

Struggling to understand why you thought you could get in somewhere for free. What is your right to do that?

Toddlerteaplease · 05/09/2023 14:36

towriteyoumustlive · 04/09/2023 21:59

No ask no get.

You weren't being CF. You were polite and clearly a long standing customer who has no doubt spent a fortune over the years.

Their response was not polite.

Manners cost nothing.

She was absolutely being a CF!

Mumof2girls2121 · 05/09/2023 14:46

just from what you have written, I feel like you are used to being told yes to things and don’t take kindly to the word No

OnAMidnightTrainToGeorgia · 05/09/2023 14:50

If op was 'taking her nephew'..... then why did the sister get involved?

She wasn't even going!!!

NonMiDispiace · 05/09/2023 14:56

Yet another thread where the OP doesn’t come back…..🙄🥱

samG76 · 05/09/2023 15:51

kd 96 - Crealy still has a "return within 7 days for free" offer (or did a couple of weeks ago). Legoland is impossible on a weekend or school holiday unless you have a QBot, or whatever they call it now, and the food is shocking. The best part of it is the water park, IMHO.

enchantedsquirrelwood · 05/09/2023 16:40

They used to offer return visit as many times as you wanted within 7 days but this was stopped a couple of years ago due to abuse

I'm just wondering how you can "abuse" this. You are allowed to go as many times as you like in 7 days. So even if someone goes in every day, that's within the rules of the scheme.

But up to them if they want to stop it.

SadAboutSD · 05/09/2023 17:02

saveforthat · 04/09/2023 21:46

What's the attraction?

'small attraction' i'm thinking along the lines of Paulton's Park in Hampshire, or maybe Gullivers Kingdom in Matlock (havent rtft)

mcmooberry · 05/09/2023 17:08

There would have been a polite and friendly way to refuse the OP, this didn't happen, I voted YANBU.

MaydinEssex · 05/09/2023 17:11

StrictlyJowita · 05/09/2023 13:21

It's just hard to tell if you was taking liberties or not.

I can't tell if you are being sarcastic or not!

No I wasn't, I just wanted to gauge if op had really taken the piss as in trying to blag free entry to something like a theme park or if it was something that is quite cheap

OnAMidnightTrainToGeorgia · 05/09/2023 17:15

mcmooberry · 05/09/2023 17:08

There would have been a polite and friendly way to refuse the OP, this didn't happen, I voted YANBU.

We've only got op version of events...

serendipitea · 05/09/2023 17:16

I'm just wondering how you can "abuse" this. You are allowed to go as many times as you like in 7 days.

I guess the idea is that the same people can go many times - not that the tickets are transferable and the limit is how many people can go at a time.

Mumof2teens79 · 05/09/2023 18:56

enchantedsquirrelwood · 05/09/2023 16:40

They used to offer return visit as many times as you wanted within 7 days but this was stopped a couple of years ago due to abuse

I'm just wondering how you can "abuse" this. You are allowed to go as many times as you like in 7 days. So even if someone goes in every day, that's within the rules of the scheme.

But up to them if they want to stop it.

By taking different people each time.

Abuse is the OPs word though. It may just be that it was too popular and putting new paying visitors off as too many repeat free visitors in.

Kd96 · 05/09/2023 19:01

samG76 · 05/09/2023 15:51

kd 96 - Crealy still has a "return within 7 days for free" offer (or did a couple of weeks ago). Legoland is impossible on a weekend or school holiday unless you have a QBot, or whatever they call it now, and the food is shocking. The best part of it is the water park, IMHO.

Relatively local to Crealy. Crealy no longer do permanent 7 day returns, althoughthey had a temp offer for this during the school hols i believe. They'll occasionally put an offer on. But it's not a regular anymore

Mumof2teens79 · 05/09/2023 19:05

steff13 · 04/09/2023 23:16

I'm in the US - is "passage of rights" a common phrase in the UK? We have "rite of passage" here, but it isn't really used how the OP used it here.

Yes it's rite of passage in UK but that's not what she meant. Ritual, or tradition, would probably be more appropriate.

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