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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To consider suing nursery

273 replies

atatotalloss4 · 02/09/2023 22:17

I have a beautiful little girl, she is 2 years old and has been in nursery for 8 months. She's come on ever so well and people often comment how well she speaks and lovely manners, I give much of the credit of this to the nursery.

However, there was an incident last week that has left her on antibiotics with a large open sore on her inner thigh. I won't post pictures because they are frankly upsetting but I'll detail how it happened.

8-9 children with 3 (youngest members of staff) went to a park for a picnic, about a 10 minute walk from the nursery. My child had a full well nappy upon arrival, the didn't change her. She then soiled her nappy which leaked considerably, onto her back and thighs. They didn't want to end the trip early for the other children so kept my child in this state for around an hour. Then made her walk back to nursery. This caused the full nappy to fall down and rub her thigh, resulting in this horrible sore. It's about the size of my palm and the GP was aghast at how bad it is. She has been unable to sleep because she can't get comfy, the antibiotics are causing her an upset tummy and she is utterly reluctant to walk resulting in a sort of waddle then she asks to be carried.

The leggings she was in were sent home and they are in an awful state, you can also see how bad they are on picture they uploaded to the nursery app whilst out.

I wasn't contacted about this, nor told at pick up, I found out when I changed her at home and saw the state she was in.

Apparently the staff involved have been given a formal warning and it seems that's that.

Would I be ridiculous to chase this up legally? I'm heartbroken my tiny innocent child was treated with such contempt, it's heartbreaking hearing her cry and unable to walk.

Someone please just give me an outside perspective because im so sad for her im no longer sure if im even thinking straight about it. Thank you x

OP posts:
Rosscameasdoody · 03/09/2023 15:01

Conniption · 03/09/2023 14:45

How is your little one today? Id be getting medical advice as well, even just to have it logged on her file there as well as going down the social worker route. They also may have a topical cream or something that might help her be more comfortable and heal quicker

GP has seen her and given antibiotics.

Gellhell · 03/09/2023 15:03

I wouldn't sue but I would report to Ofsted.

Herecomestreble1 · 03/09/2023 15:12

Id be absolutely livid and beyond heartbroken to know my son was left in that state. Whatever you decide to do you have the full support of this stranger on the internet behind you. Your poor little girl. I hope you're ok too OP, cannot imagine how stressed and sad you must be.

Kyokyo · 03/09/2023 15:19

Thats terrible - and yes it seems like this was a whole series of poor choices being made.

It wasn’t just one mistake/accident that caused this, but there were multiple people involved not putting the situation right before it was too late.

Im afraid I haven’t got any advise, but I did see the pic and I was shocked. I used to work in a school with a nursery attached and sometimes accidents happen, which can’t be helped (normal things such as trips and falls) but what happened to your daughter was completely avoidable - there is nothing that could justify her injury.

I hope your DD is starting to feel better and I hope your also doing okay OP

Philosopherstone · 03/09/2023 15:21

Sorry op I missed the photo again but it's fine I can see from other posters reactions how bad it is.

Test123456879 · 03/09/2023 15:29

Report to Ofsted,local authority and also share this with a local newspaper

Philosopherstone · 03/09/2023 15:35

@Test123456879 we don't have fisted in NI, I would also advise if op did wish to go to an online news reporter such as Belfast live I would wait until any investigation is completed or only if she's isn't getting anywhere with the complaint. However given the severity of it, it will be taken very seriously when she contacts early years,

Philosopherstone · 03/09/2023 15:35

Meant ofsted not fisted Hmm

diddl · 03/09/2023 15:36

Can't believe that they weren't sacked!

Can you imagine if a parent let things get so bad?

If they won't change nappies when out in such locations then surely kids in nappies can't go?

What if a potty trained child had an accidenT[

Would they just be left?

Conniption · 03/09/2023 15:46

@HiCandles I started reading this thread when it was first posted, and had forgotten that detail when I posted today - you might want to calm down a bit or learn to communicate in a less combative way. I have a busy life and serious medical conditions, I dont have the time to reread every post before I comment. I'll add some exclamation marks for you because you obviously really like them!!!!!

Conniption · 03/09/2023 15:47

@Rosscameasdoody thank you for pointing this out, Id forgotten that when I posted today. Apologies to @atatotalloss4

OlympicProcrastinator · 03/09/2023 15:56

Imagine if a parent had done that to their child. They’d be reported to social services for neglect. It’s appalling and inexcusable and I’m so sorry you’ve had to go through this.

Take as much action as you need. Ofsted, social services, newspaper, all official channels with the nursery and if you feel like suing too then bloody go for it. You couldn’t possibly overreact in this situation it’s neglect resulting in fairly serious injury of a child. You’ve had some great advice on here, best of luck and solidarity from me and many others on here.

atatotalloss4 · 03/09/2023 16:58

Conniption · 03/09/2023 15:47

@Rosscameasdoody thank you for pointing this out, Id forgotten that when I posted today. Apologies to @atatotalloss4

Please don't apologise, your contribution was helpful and appreciated, thank you for taking the time to do so.

I'm sorry you have medical issues, I hope you're ok x

OP posts:
atatotalloss4 · 03/09/2023 17:04

I've said it previously but I just wanted to thank everyone who has been kind enough to take time out of their day to reply here, offering support and advice. My faith is restored in humanity.

My little girl is much better today, her usual happy smiley cuddly self, thank goodness, many thanks to all those that asked. She is still averse to walking, it's like she's anticipating it will hurt so is being very tentative, but the sores are healing now and thanks to that fact, coupled with the support here I feel much calmer and level headed! Safe to say Wednesday through to last night I was a very overly emotional and knackered mother, totally questioning myself over how I felt. I will 100% peruse every avenue possible to ensure my baby receives justice in the form of making sure the women who inflicted such cruelty on her cannot do so to another child. It's a hill I'm willing to die on.

We put our trust in these people to show care, compassion and kindness to our littles ones, arguably the most vulnerable people in society. To think that these women were able to watch her stand in her own excrement for over an hour, force her to walk back to the nursery and then attempt to cover up and minimise what had happened, sickens me. I won't stop until I'm happy with a resolution.

Thanks again everyone, you're all such wonderful people.

OP posts:
Hellenbach · 03/09/2023 17:19

I used to work as an Ofsted inspector. You need to call them and log this as a formal complaint.
This will trigger an inspection. I'm sure the nursery will be downgraded to Inadequate under Safeguarding concerns.
It's really important that you do this in order to protect other children.

missingeu · 03/09/2023 17:27

I would also advised writing a timeline whilst it's fresh in your memory, be as factual as you can.

Good luck.

Gothambutnotahamster · 03/09/2023 17:32

Good luck Op. Glad to hear she's feeling a little better in herself. Really do hope you get satisfactory recourse.

Hiddenvoice · 03/09/2023 17:32

Op I find your posts so upsetting about what happened to your little one. You are so right though, we put our trust into others to care for our babies. We hope they are happy at nursery but most importantly safe. Accidents can happen and I’m more than willing to forgive an accident but this isn’t just an accident, this is neglect. They failed in such a basic area that it really would concern me their level of training and what else they are failing on.

You’re doing the right thing in taking this further but I’m happy to read your little girl is almost back to her normal self. She will love having all that extra time with you And you’ll probably love it more than her!

yetanotherchangeofnamey · 03/09/2023 18:02

Is it a chain nursery (not sure how else to put it - a company with multiple nurseries I guess)? If so could you find the CEO or director's email, or head office, and contact them about this directly? Also can you download or save the images that they uploaded just in case they go 'missing'?

Philosopherstone · 06/09/2023 08:50

Hope the meeting today gives some results on what's to happen with the staff in this and an answer for your poor daughter.

Keyworks · 06/09/2023 11:24

This reply has been deleted

This has been deleted by MNHQ for breaking our Talk Guidelines.

NurseryNurse10 · 06/09/2023 11:49

Thays so bad that the kids were not changed before leaving. Unacceptable to leave a child in that state. I would be taking it further and telling the nursery manager that they need to update their policies as this shouldn't hav happened.
I hope your DD feels better soon x

Magenta82 · 06/09/2023 12:30

Thinking of you and hoping your DD is back to her old self Flowers

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