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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Who owns a pound left in supermarket trolley?

500 replies

Zippyzoppy · 03/07/2023 21:15

My son has a part-time job at weekends with one of the major supermarkets. One of his tasks is to round up any stray trolleys and put them back in the trolley park.

Apparently, from time to time ( maybe one/twice per day) people can’t be arsed to put their own trolleys back and so leave the £1 coins in the trolley. If this happens, he keeps the pound and puts the trolley back as required. When he first told me about this, I was quite pleased for him and thought it was a nice way for him to make a few extra quid.

However, when I mentioned this to a friend, she was aghast as she thought that he was cheating /stealing from his employer as the money is rightfully theirs.

Who is right?

OP posts:
Fizbosshoes · 04/07/2023 12:18

SparklingMarkling · 04/07/2023 12:01

Of course it’s his.

Does anyone here own a personalised shopping coin for trolleys? I never knew they were a thing until I went to get a trolley one day and realised it had a pound coin in. Except it wasn’t a pound coin it was a made up coin the same size of a pound for the sole purpose of trolley usage. It had a lovely intricate design on with the name Alice on.

I was in early labour at the time picking up some doughnuts to take to the hospital and I had always loved the name Alice.

I took it as a sign from the universe and that was daughters name 😁. That coin was meant for me.

Lots of charities also do coin tokens. You can also get a sort of tool (that goes on a keyring) that opens the trolleys without the need to leave a coin or token in there.
I didn't have a pound once and hoped someone passing the trolley bay would be able to swap £2 for 2 x £1, but the lady I asked had a lever type tool that just released the trolley.

sunglassesonthetable · 04/07/2023 12:23

*If this was a big deal to the supermarket, I would have expected him to be told what to do with money left in a trolley during his training.

This is one of those things in work where the supervisor probably doesn't care and would prefer not to be asked, but if you do ask, they will have to make sure it's 'by the book'.*

Exactly.

Real life. 👍🏻

DontMakeMeShushYou · 04/07/2023 12:28

PeachesOnTheBeaches · 04/07/2023 10:10

@sunglassesonthetable @Fizbosshoes The policy will be in his employee handbook which he will have been told to read. That is his responsibility to do so, so if it’s in there he’ll be expected to know it and follow it.

Ignorance is no excuse.

This.

His contract, which he will have signed, will almost certainly say that he is bound by the policies in the staff handbook and failure to follow them could result in disciplinary action. Therefore he has been made aware of them.

romatheroamer · 04/07/2023 12:28

Agree with this, the coin is a deposit and belongs to the customer. But under the Theft Act the son wouldn't be appropriating it dishonestly, which is the test, because the customer's abandoned it and doesn't care what happens to it.

Blinkblank · 04/07/2023 12:29

AllyCart · 03/07/2023 21:36

The same way they do with any other money they take?

Not really, they sell items, not provide services?

wutheringkites · 04/07/2023 12:32

For posters saying it should go in the till - the manager will want the till to balance, being over is better than being under but it isn't desirable.

Supermarkets do not want found money to be put in tills.

sunglassesonthetable · 04/07/2023 12:33

His contract, which he will have signed, will almost certainly say that he is bound by the policies in the staff handbook and failure to follow them could result in disciplinary action. Therefore he has been made aware of them.

Have you got a copy of his staff handbook?

BillyNotQuiteNoMates · 04/07/2023 12:35

I’d be tempted to tell him to clear it with his boss tbh, to clarify and to cover his back. Supermarkets do carry out random searches, and employees are not supposed to carry any cash on them.

VWFF · 04/07/2023 12:35

Your friend is too Mrs Perfect. I would have laughed at her. I wouldn't tell her anything else though.

SparklingMarkling · 04/07/2023 12:36

@DontMakeMeShushYou

Bet you’re a hoot at the works Christmas party. 🤦‍♀️

dancinginthesky · 04/07/2023 12:58

He should pocket it - he's doing the job of returning the trolley

Don't tell people about it though, like others said and be discreet about it

Konfetka · 04/07/2023 13:00

Twoscotcheggsandajarofmarmite · 04/07/2023 12:10

I’m not in the uk and we don’t have staff that are only collecting trolleys, any member of staff can be asked to retrieve them. I often do it myself if we are busy. I wouldn’t pocket the coin myself and I wouldn’t expect any member of staff to do it. None of them are on minimum wage, we have very good unions here and, going by the threads I read here, are paid more than teachers and nurses in the UK.
I am not a miserable manager, I’m actually lovely, but I do hold all staff to very high standards of integrity. I don’t expect anything from them that I wouldn’t do myself. Trust is a very big thing when you are handling money and if that makes me “judgy” that’s fine. I do judge them, that’s my job.

Totally agree with your attitude. Britain introduced the concepts of honesty and integrity to the world and yet here we are, moral compass missing.

Anniegetyourgun · 04/07/2023 13:02

There are two different issues here. One is the legality of taking trolley coins. It's pretty obviously nothing like theft in most scenarios (grabbing it from someone who clearly hasn't finished using it is about the only thing that might be), so in a court of law he wouldn't be found guilty, morally or criminally. By the same reasoning, the friend who thinks he's stealing from his employer is barking up the crazy tree.

On the other hand, if it's against the employer's policy, he could lose his job for it. If he is even forbidden to carry his own money about with him during working hours it doesn't matter where it came from, he shouldn't have it. How silly would it be to lose even a low paid job for the sake of a handful of coins? He'd be unlikely to win a tribunal, either, if it was clearly stated in the conditions of employment. So he does need to make sure for his own sake. He should check the policy with the supervisor on a hypothetical basis - not say he already took any home!

It really doesn't matter what the Daily Mail would say about it, unless they want to offer him a better paying job.

Blossomtoes · 04/07/2023 13:03

Konfetka · 04/07/2023 13:00

Totally agree with your attitude. Britain introduced the concepts of honesty and integrity to the world and yet here we are, moral compass missing.

You’re really not serious are you? Britain did nothing of the sort. And, yes, the moral compass is definitely missing - mostly among our so called “leaders”.

sunglassesonthetable · 04/07/2023 13:11

Totally agree with your attitude. Britain introduced the concepts of honesty and integrity to the world and yet here we are, moral compass missing.

Phone call for you from Boris Johnson, those heckling blokes at Lords, and someone who runs a food bank.

sunglassesonthetable · 04/07/2023 13:14

@Twoscotcheggsandajarofmarmite

I'm sure you're lovely and do a great job. But as you say you're in a different country where your workers are not on minimum wage and things sound much better organised.

wutheringkites · 04/07/2023 13:18

Britain introduced the concepts of honesty and integrity to the world and yet here we are, moral compass missing.

😂😂😂

@Konfetka please elaborate

Mummytotheboy · 04/07/2023 13:23

Supermarket manager here. If I found out a member of the team was doing this I'd just have a polite word and point them in the direction of the charity box. Whatever people's opinion is on this thread doesn't matter it is gross misconduct and some managers would suspend, investigate and dismiss, I unfortunately work alongside some with this attitude. Im all about chances i willl give the benefit of the doubt. What we do with left £1s or tokens in my store is pop them in a pot for customers who forget their own and surprisingly they all come back. We only keep around £5 any more goes in the charity pot or the British legion at that time of year

pillsthrillsandbellyache · 04/07/2023 13:23

Totally agree with your attitude. Britain introduced the concepts of honesty and integrity to the world and yet here we are, moral compass missing.

This is amazing. I mean its total bullshit but what a statement. As a customer I would much prefer you son to pocket the pound rather than the supermarket or a charity tin where it will never be seen by the people the charity is intended for.

LiesDoNotBecomeUs · 04/07/2023 13:27

It is a tip (from the person it belongs to) for whoever takes the trolly back.

(I've never heard of anyone saying that they would like to pay their supermarket an extra pound.)

Blinkblank · 04/07/2023 13:37

Konfetka · 04/07/2023 13:00

Totally agree with your attitude. Britain introduced the concepts of honesty and integrity to the world and yet here we are, moral compass missing.

This comment on moral compass (if it wasn’t tongue in cheek) wins the internet probably for ever!

DontMakeMeShushYou · 04/07/2023 13:39

SparklingMarkling · 04/07/2023 12:36

@DontMakeMeShushYou

Bet you’re a hoot at the works Christmas party. 🤦‍♀️

Huh? You OK, hun? What has this got to do with a work Christmas party?

Lenor · 04/07/2023 13:40

I worked in a supermarket whilst in college. I think it’s stealing. When working he is representing the supermarket. He found the money whilst acting on their behalf. It is their trolley, their property and he was doing a job on their behalf that he was being paid to do. It would be different if he found it in his own time.

Strawberrydelight78 · 04/07/2023 13:46

I wish all supermarkets trolleys had to have a £ put in to use them. I've seen far too many abandoned or kids messing about in them. As a non driver I've also stopped a few from crashing into someones car crossing a carpark in high winds. Please just put them back.

RufustheSpecuIatingreindeer · 04/07/2023 13:49

JaneJeffer · 03/07/2023 21:17

He's right. It's a tip.

This

we always put our trolley away but quite often we don’t take the pound coin so its a little bonus for the next shopper

we would be quite happy with the trolley person that day having the coin as well

if i thought the supermarket would make a fuss about it or take it away then I won’t leave the coin moving forward