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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

For being annoyed I was asked to stand on a bus because of dog allergies?

1000 replies

anywayhereswonderwall · 24/04/2023 21:41

I went to visit a friend in London today and I took my dog. It's worth noting she is a mini poodle, and hypoallergenic, and well behaved. You can barely even tell she's there. I got on the bus as part of my journey. It was the middle of the day so there were a few empty seats (but not loads).

I got on and sat down, and the woman a few rows behind me said 'can you move , I have a dog allergy'. I apologised and moved a few rows forwards, the furthest forwards I could go and still get a seat.

She then shouted forwards 'not far enough, you're going have to stand at the front'.

I was confused, but did it. I spent the rest of the 35 minute journey standing right at the front of the bus while the woman was 3/4 of the way along, sitting.

I did what she said for the journey, but when I got off I felt annoyed and I'm not sure if I'm justified.

OP posts:
RandomSunday · 25/04/2023 09:11

“I imagine fourteen houses and screaming child had the run of the place, I mean would you want to stay there and listen to that. Nope”

Exactly!

I don’t believe the cafe owner would have asked two paying customers to leave because one entitled customer wanted to throw her weight around. How many other paying customers, with dogs, would the owner have had to turn away from her dog friendly establishment, while waiting for entitled, gobby person to finish her food and get out?

The owner throwing dog owners out of a dog friendly establishment wouldn’t have happened.

It would have made more sense to ask the parent of the screaming child to leave. Because that’s the customer that was causing the problem.

Why would a parent make their dog allergic child stay in a place they found out was dog friendly anyway? Fur and dander doesn’t leave the place when the dog does. How many dogs had sat at the posters table the day before, and left their dander behind?

I don’t believe a word of it!

OP YWNBU to move. However, you realised you didn’t need to. Next time remember the person with the problem should be the one to move. Someone else’s allergy isn’t your problem.

Dogs are allowed on buses. Anyone with a dog allergy, that chooses to travel by bus, knows there will be a chance that there will be dogs on the bus. They have a choice whether to travel by bus or not. If the allergy was life threatening they would choose alternative transport.

Rosscameasdoody · 25/04/2023 09:11

QuintanaRoo · 25/04/2023 08:40

Do people realise any dog might be an assistance dog? I see a woman with a poodle in my local supermarket quite a bit and it’s a seizure alert dog.

there is no law requiring identification or harness or paperwork. And as I understand business owners aren’t allowed to ask why it’s an assistance dog as peoples medical issues are private.

Yes. There’s another thread on that very subject, which got quite heated because people couldn’t see why it was unacceptable for the waiter in a restaurant to ask very publicly, what the persons’ disability was and why they needed the dog. The law around documentation is spotty but it’s possible to get a trained and accredited assistance dog, or to train your own to your particular needs and then get an assessment and documentation from various recognised sources. So I suppose if it’s necessary for a person to have an assistance dog and the reason isn’t immediately obvious, then it’s worth getting the identification to avoid problems. It’s a fairly recent thing, so I would think that eventually some system of identification similar to guide dogs will be introduced.

VivX · 25/04/2023 09:11

Rosula · 25/04/2023 08:43

But any premises that refuses to make reasonable adjustments for an autistic person is also breaking the law. I would have thought that, where the autistic person is already in a café and has received their coffee, the balance is on their side and the best the café owner could do is suggest the person with the service dog come back a bit later.

It still isn't a first-come-first-served issue.

The cafe has to make reasonable adjustments. But what those adjustments are will partly depend on what is practical.

If there are two rooms available, a reasonable adjustment might be that one party sits in another room.

Kendodd · 25/04/2023 09:13

Kendodd · 25/04/2023 09:02

Wow!
Yes, came on to say the same thing.
Your dog sounds bloody brilliant! Literally a lifesaver.

That post was to @QuintanaRoo and her gluten detecting super dog.

MySugarBabyLove · 25/04/2023 09:13

PickoftheMix · 25/04/2023 09:07

The child was reacting in a meltdown by the sounds of it because of his disability, not because he was just a little so and so having a tantrum. In this instance, the disabled child trumped the dogs.

His mother is responsible for him though, and her language is entitled and unpleasant.

And in my case no, his need does not trump mine. He doesn’t have to sit near me. I won’t invade his space, but i absolutely will not tolerate being refused access to a cafe I am perfectly entitled to visit. And if I was, I would put a review on trip adviser to the effect they had refused a guide dog without discussion and I would make sure none of my friends and family ever went there again.

I equally wouldn’t expect the child having a meltdown to be asked to leave and would be equally outraged at that. But the cafe would be big enough for both of us.

MarkWithaC · 25/04/2023 09:20

Fourteenhouses · 24/04/2023 22:03

Well luckily that wasn’t what happened to us then ! It was just 2 regular non guide dogs and their very irate owners who had to leave and check their privilege on the way out .

That’s quite funny about checking privilege. It was a dog-friendly cafe; you could have gone somewhere else.

Marshmallowblondie · 25/04/2023 09:21

WithyouFromDuskTilDawn · 25/04/2023 09:09

That the dog owner got offended that you didn’t let your child stroke his dog. If that happened it’s ridiculous. But I don’t believe it happened, the dog haters stories become more and more ridiculous.

That would be ridiculous behaviour I agree, but people often behave badly and ridiculously.
Not my child or my story though...

PickoftheMix · 25/04/2023 09:21

justlurkinghere · 25/04/2023 09:10

And if my child is in autistic meltdown, as happened recently, WE leave as the environment is obviously proving too much for the child at that time.

I don't have a disabled child, and i can see the poster should have done things differently, i.e., checked first/asked nicely. It's just the awful words being used towards the disabled child that's horrible.

As I've said on the thread, I assess the situation regarding my allergies as it depends on the threshold dose. A dog sat in the corner is likely to be fine, I double dose and pray my face doesn't look like an uncarved pumpkin when I leave. If there's lots of dogs or I want to be there for a while, the risk is greater, so I don't go there. It gets harder, though, especially if places are busy and more and more places have dogs, and the places where dogs aren't allowed are full. Sometimes it's just not worth going anywhere as my immune system takes such a hit I'm unwell for days. Makes me tired just thinking of it.

MagpieSong · 25/04/2023 09:27

PickoftheMix · 25/04/2023 08:57

The saddest part of this thread isn't the argument for/against dogs. It's the attitude and language being used towards someone with a disability (autism). Would people have this attitude towards a wheelchair user, for example? Well, their disability is their responsibility, so why should I put myself out for them?

I don't think people would have this attitude towards a disabled child if the conversation didn't involve their "rights" concerning a (non guide) dog. People would (hopefully) be more understanding.

But lots of people with mobility issues have to take a different approach to a situation due to their issues. If you get a train, you phone ahead for the ramp and check stations etc. This is expected as most people with mobility issues know. And, yes, this service could absolutely be improved and can often be frustrating and disorganised on the part of the train staff, but my point is with mobility issues you as the person or parent do have to make adjustments to your approach in order to access equality. On a plane, you wait until the end for a wheelchair transfer and have to organise it yourself, when you visit a theme park like Disneyland you need to bring your blue badge to show the desk to get an access card to wear and use the rides’ exits to get on, if attending the theatre or a cinema you usually phone ahead to check seating etc. You still take responsibility for the adjustments and may choose not to attend something that doesn’t fit your own requirements.

Obviously, it doesn’t always work out the way you planned and it’s much better to be kind and understanding of someone else’s situation than to be belligerent or ignore it. However, it’s not hugely different checking a cafe to all the adjustments someone with mobility issues has to make. It isn’t a black and white situation just because someone is unable to walk, they have to do quite a bit to get access to their equal rights. I think that’s what posters mean by responsibility - not that they’d ignore all situations where someone with a disability might be in trouble (though that happens plenty of times, there are also plenty of times people are kind and helpful).

@Scalottia That makes sense. I don’t currently have a dog, but have had one and hope to again when the time is appropriate, so I suppose it feels logical to me that if you’ve driven a way to a specific walk, you’d prefer to have a place to refresh yourself before driving home with a loo available etc. However, I can see why others wouldn’t feel that.

MagpieSong · 25/04/2023 09:28

@PickoftheMix apologies, cross posted with you. I appreciate why you’d dislike the language etc.

PlanningQuestions · 25/04/2023 09:28

Prescottdanni123 · 25/04/2023 07:47

@PlanningQuestions

I take my dog into a dog friendly spaces because I understand that people have phobias and allergies. But it seems like more and more people are coming into these spaces and complaining about dogs being present, despite plenty of dog free alternatives nearby. Coming into a dog friendly place and trying to stamp your "Dogs shouldn't be allowed in cafes fullstop" views on everyone there is entitled. I wouldn't take my dog into a dog free cafe and demand to stay and that anyone who doesn't like dogs needs to leave. That WOULD be entitled. So why is it OK the other way around?

Because gradually most casual eating places seem to be becoming 'dog-friendly', either because they like dogs, or they realise there's a lot of money to be made by encouraging the owners in - especially since the huge surge in dog ownership.

But that shouldn't mean the dog has superior rights to humans in such a place - there should be room for negotiation on all sides. Choosing a cafe is not just about dogs, it's a mix of convenience, cost, opening hours, menu, views, interior, atmosphere and so on. If you're allergic or phobic to dogs and your favourite cafe turns 'dog - friendly', I can see why you might still want to go occasionally, and perhaps if already seated, you might politely ask for some space between a child and a dog while you finish the food and drink you've purchased.

Most people can explain and negotiate reasonably, especially when there's a disabled child involved and it's a minor inconvenience for a few minutes.

CatkinToadflax · 25/04/2023 09:29

OP no you weren’t remotely unreasonable.

Fourteenhouses I truly sympathise for your situation. DS1 has fairly severe autism and complex disabilities and I totally understand what you’ve said about the dread and distress of autistic meltdowns and being unable to move your child during a meltdown.

However the entitlement you’ve shown on this thread is quite extraordinary. Please do take on board what others have said. It was undoubtedly up to you to ask if the cafe was dog friendly. The people with dogs shouldn’t have had to leave. As for referring to PPs’ comments about guide dogs as ‘hilarious’ and PPs making up scenarios, please do think about this. Your child’s rights really wouldn’t ‘trump’ those of people with guide dogs and I think a lot of posters on this thread are aghast that you believe(d) that they would.

Rosscameasdoody · 25/04/2023 09:30

Feochadan · 24/04/2023 23:28

I’m a dog owner and lover. We have holiday cottages for rent. Your post and severe allergy is one of the reasons why we only have one that is dog friendly. I don’t like dogs on beds or on my sofas hence why we have one to accommodate dog owners and in my view this includes assistance dogs. I had an enquiry last year and in the notes on the booking it stated the person would be bringing an assistance dog, the dog friendly cottage was booked for the dates requested so I replied letting the person know the other cottages were not dog friendly and offered alternative dates and sent a list of dog friendly accommodation in the area to try if an alternative date wasn’t suitable. My FB page was suddenly inundated with negative reviews and I had literally 50 negative reviews on trip advisor within a week because I dared say that some of the properties that we own do not welcome dogs (even although we do welcome them in one property). My business name had been plastered all over assistance dog groups on FB I later found out.

I’ve now changed my booking system to email for availability only and if the dog friendly cottage is booked I simply say we have no availability to save the stress last year caused us.

Sometimes, business owners need to stand firm to make sure people with allergies or that don’t want to book a dog friendly cottage/hotel/restaurant have that option.

But what you did, and what you’re still doing, was/is wrong and illegal. The person with the assistance dog would have been entitled to reasonable adjustment under the Equality Act 2010 and should have been accommodated on the dates they wanted in one of the other cottages. Reserving one cottage and turning others away if it’s already booked is illegal. That’s probably the reason for the negative reviews - the person with the assistance dog would rightly see that as being unlawfully excluded because of their disability. You were lucky to escape prosecution, and I’d be revisiting your booking policy if I were you.

fitzwilliamdarcy · 25/04/2023 09:31

Fourteenhouses · 24/04/2023 21:47

We recently had to ask in a cafe for someone with a dog to leave. We were there first as they opened so it was empty. DS is autistic, allergic to dogs and scared of dogs. We had just settled down with food and drinks and two women came in with dogs and ds was distressed .

I immediately spoke to the owner who said ‘well we are dog friendly!’ I said no sorry a child with disabilities comes first. One of the women started saying they had just as much right to be there it was awful.
It seems that everywhere is dog friendly now and it’s not always appropriate

I think you were right to move as requested on the bus OP , maybe she could have asked in a nicer way but was probably stressed if she has an allergy

You actually tried to kick someone else out of a cafe and argued with the owner when she wouldn't do it?

They did have just as much right to be there!

Couscousmoose · 25/04/2023 09:31

Chasingadvice · 24/04/2023 21:53

Would you just pretend you didn't hear?

I've been on the bus with dogs loads of times and men tend to not bother moving their dog out of the walk way and women do. If it's good for at least 50 different men to exert theor right to sit on the bus with their dog then ots alright for women.

Freefall212 · 25/04/2023 09:33

Rosscameasdoody · 25/04/2023 09:30

But what you did, and what you’re still doing, was/is wrong and illegal. The person with the assistance dog would have been entitled to reasonable adjustment under the Equality Act 2010 and should have been accommodated on the dates they wanted in one of the other cottages. Reserving one cottage and turning others away if it’s already booked is illegal. That’s probably the reason for the negative reviews - the person with the assistance dog would rightly see that as being unlawfully excluded because of their disability. You were lucky to escape prosecution, and I’d be revisiting your booking policy if I were you.

But then how can she accommodate me? I have severe allergies and can't stay in a cottage that has had dogs in it. I want to rent her cottage and she has open cottages but they have all had dog guests. Then I am excluded from the use of her cottages.

MySugarBabyLove · 25/04/2023 09:36

Freefall212 · 25/04/2023 09:33

But then how can she accommodate me? I have severe allergies and can't stay in a cottage that has had dogs in it. I want to rent her cottage and she has open cottages but they have all had dog guests. Then I am excluded from the use of her cottages.

Presumably by actually making some effort and cleaning her properties properly.

Refusing assistance dogs in certain parts of her establishment is clearly just a cop-out for shit standards. If the cottages were cleaned properly between guests then allergies wouldn’t be a problem.

SweetSakura · 25/04/2023 09:38

Marshmallowblondie · 25/04/2023 09:03

My son had a severe allergic reaction to a poodle, after stroking it. The next time we saw the owner he was really offended that I wouldn't let my son stroke it and went on and on about how it was "hypoallergenic". It's bollocks. My son was covered in hives from head to toe.

These stories get more ridiculous.

@WithyouFromDuskTilDawn
Do you think it's ridiculous that someone had an allergic reaction or that the dog's owner later got offended? It's not clear.
My DS also has had bad allergic reactions to dogs and cats - hives, difficulty breathing etc - so that part is certainly not ridiculous in my experience, though the owner's reaction was.

I know. I keep mulling this over. Why the refusal to believe this. Why would I make it up? Bizarre.

All I can assume is people have paid a premium in the belief their dog really was hypoallergenic and can't cope with anything that points against that

VivX · 25/04/2023 09:39

This is what the RNIB have to say on allergies to dogs and fear of dogs:

"Allergies and fear of dogs are not valid reasons for denying access or refusing service to guide dog owners and other assistance dogs. Management procedures can be put in place in hotels and guest houses to ensure that customers who have an allergy to dogs are not allocated accommodation that has previously been used by guide dog owners. When a person who is allergic to dogs has to share the same room with a guide dog owner e.g. in a classroom, they both should be accommodated by assigning them if possible (depending
on the activity or size of the room) to different areas within the room or a different room within the facility."

ShimmeringShirts · 25/04/2023 09:40

I voted YABU because you did what a stranger with no authority over you whatsoever told you to do. Are you usually such a walkover in life? Why would you do what someone tells you to?

SweetSakura · 25/04/2023 09:46

MySugarBabyLove · 25/04/2023 09:36

Presumably by actually making some effort and cleaning her properties properly.

Refusing assistance dogs in certain parts of her establishment is clearly just a cop-out for shit standards. If the cottages were cleaned properly between guests then allergies wouldn’t be a problem.

Allergies are also a disability under the equalities act. It's perfectly reasonable to strike a balance between different disabilities. Particularly given that an allergic reaction in a remote cottage could be life threatening.

Freefall212 · 25/04/2023 09:47

MySugarBabyLove · 25/04/2023 09:36

Presumably by actually making some effort and cleaning her properties properly.

Refusing assistance dogs in certain parts of her establishment is clearly just a cop-out for shit standards. If the cottages were cleaned properly between guests then allergies wouldn’t be a problem.

Oh if only! For someone with severe allergies that are actually a disability as in my case, cleaning does nothing. I can't stay in places that have had pets. I had to move apartments because a previous tenant had had a dog even after the apartment had been thoroughly cleaned multiple times. The tenant with the dog had moved out 6 months before I moved in and since a petless friend had lived in the apartment for a few months before I moved in, the landlord had told me there hadn't been animals. Without hours of moving in, I knew there had been animals in the apartment. Thankfully the landlord had other apartments and I was able to move quickly to a different one.

PickoftheMix · 25/04/2023 09:51

Rosscameasdoody · 25/04/2023 09:30

But what you did, and what you’re still doing, was/is wrong and illegal. The person with the assistance dog would have been entitled to reasonable adjustment under the Equality Act 2010 and should have been accommodated on the dates they wanted in one of the other cottages. Reserving one cottage and turning others away if it’s already booked is illegal. That’s probably the reason for the negative reviews - the person with the assistance dog would rightly see that as being unlawfully excluded because of their disability. You were lucky to escape prosecution, and I’d be revisiting your booking policy if I were you.

An allergy can also be considered under the Equality Act 2010. If it is sufficiently serious and impacts negatively on day to day activities, it is capable of being a disability.

KimberleyClark · 25/04/2023 09:51

I travelled in Europe with my dog, there are special carriages in soem countries for travelling with pets. Great idea, for everyone.

Caledonian MacBrayne the Scottish ferry company also have special seating areas for those travelling with dogs.

WithyouFromDuskTilDawn · 25/04/2023 09:51

SweetSakura · 25/04/2023 09:38

I know. I keep mulling this over. Why the refusal to believe this. Why would I make it up? Bizarre.

All I can assume is people have paid a premium in the belief their dog really was hypoallergenic and can't cope with anything that points against that

I refuse to believe it because why would anyone care if you or your child didn’t stroke their dog?

But there is a clear motive for making up stories like this.

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