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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

NHS - this is why people don't care

399 replies

br0kenankle · 16/03/2023 20:14

In peads A&E with daughter as went over on ankle and it swelled up like a balloon. Been hear 1 hr 30 mins. Paeds A&E not busy - maybe 3-4 patients. Staff everywhere - must be about 10 people milling around tbe computers doing very little. No wheel chair so have been carrying her round the hospital to X-ray , toilet etc.

Just seem to be on a go slow. If I were this slow at my job, i would be in trouble. 🤷‍♀️

Expect to get flames for this of course. We were sat outside X-ray for 10 mins and when they came out, they didn't realise we had been sitting there. I have a hungry grumpy in pain 6yr old.

OP posts:
XenoBitch · 16/03/2023 21:18

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All done in two hours then. That is very fast. Sounds like you had a pretty good service.

olivehater · 16/03/2023 21:19

Do you expect people to be constantly running around? Are you telling me in your job you don’t ever pause, maybe grab a drink, take a minute to speak to a colleague, check your phone etc etc.
I work in radiology. I scan and report on about 20 patients a day, working on my own. But yes occasionally I might pop to the reception desk and exchange words with the receptionist about our weekends while I am waiting for my next patient. Nice to know I will have someone like you judging me.

Bepis · 16/03/2023 21:19

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But you didn't have crap service. You're done and out in about 2 and a half hours! That's pretty good. I'm glad your dd is ok

LemonSwan · 16/03/2023 21:19

1.5 hrs, you have been through triage, booked in, assessment and started diagnostics 🤣

You honestly don’t know your living. Took longer for an ambulance to turn up when I was holding a non responsive blue 2 week old in my arms having a BRUE event with obstructed breathing.

After he was stabilised and transferred to hospital had to wait a further 8 hrs before being admitted in a and e waiting with nothing for a further 48 hrs.

Somethingneedstochange78 · 16/03/2023 21:19

My daughter's was like that a few weeks ago. All purple and swollen but she has a high pain threshold but was limping on it. Wasn't broken just a bad sprain.

youshouldnthaveasked · 16/03/2023 21:20

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You are utterly clueless! Of course the doctors should attend to the dying patient over your daughters not broken ankle! And in and out in 2.5 hours. You are an embarrassment.

WhiteHorse92 · 16/03/2023 21:20

Hellybelly84 · 16/03/2023 21:12

Probably the first thing hes eaten in hours.

I agree - must be a Troll bitter at NHS workers being offered a pay rise they deserve!

Yep probably. I remember a few years ago screening for an endoscopy list on Xmas Eve, 4-5 hours in and we still hadn't finished the list, the consultant offered me some biscuits because he knew we hadn't had a break or anything to eat. The OP would be horrified!

GreyGoose1980 · 16/03/2023 21:20

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I hope you are a troll OP and this isn’t your real personality. Such a mean thing to say. The reality is that someone else’s DD will be dying.

LemonSwan · 16/03/2023 21:21

LemonSwan · 16/03/2023 21:19

1.5 hrs, you have been through triage, booked in, assessment and started diagnostics 🤣

You honestly don’t know your living. Took longer for an ambulance to turn up when I was holding a non responsive blue 2 week old in my arms having a BRUE event with obstructed breathing.

After he was stabilised and transferred to hospital had to wait a further 8 hrs before being admitted in a and e waiting with nothing for a further 48 hrs.

Sorry typo at the end there. But you get the idea.

After he was stabilised and transferred to hospital had to wait a further 8 hrs in a and e waiting with nothing before being admitted for a further 48 hrs.

Bunnyfuller · 16/03/2023 21:21

Still no answer re what all the nurses are doing. Specifically in Paeds A and E. Not the docs, not the computers, not resus. The nurses stood around the desk chatting. For hours on end. And no, I don’t get to go and chat over a cup of tea, or in the office.

ashamedmum007 · 16/03/2023 21:21

You dont know that the people responsible for your childs injury were not busy. You dont know teh role of every staff member you could see. You dont know what they were doing at the desks. 2 hours for a none-emergency sprained ankle is good going with current pressure on hopsitals.

Grumpybutfunny · 16/03/2023 21:22

br0kenankle · 16/03/2023 21:18

No issue waiting when it is busy. But I can't emphasise brought how there was nothing going on. So if 2.5 hours is tbe norm with no patients then what must it be like when there are people to see

I very much doubt a quite peads department has a radiologist to themselves (if they do they will be stolen by general a&e).

elm26 · 16/03/2023 21:22

GlassBunion · 16/03/2023 20:27

Spent 21 hours with my mum the other day after a fall. No offers of a cup of water. I got some myself in the end.
As to food, a bowl of mushy weetabix was offered but before she could eat it ( having cannula fitted) a doctor appeared and removed it as he thought it looked disgusting.
I managed to find a banana in the hospital shop.

Plenty of nurses on computers and chatting about how awful the previous day was yet not one came to see her. Only HCPs or doctors came.

Just saying.

Why would they bring you a cup of water when there are machines in the hospital to do this yourself seeing as they are there to look after people who are sick not fetch you a drink?

I actually think it's disgusting the way people like you and OP slag the NHS off like they are not entitled to a 2 minute conversation over the computers whilst waiting for results/instructions/prescriptions/software to load.

XenoBitch · 16/03/2023 21:22

Bunnyfuller · 16/03/2023 21:21

Still no answer re what all the nurses are doing. Specifically in Paeds A and E. Not the docs, not the computers, not resus. The nurses stood around the desk chatting. For hours on end. And no, I don’t get to go and chat over a cup of tea, or in the office.

But OP was not waiting for a nurse... they were waiting for the X-ray to be looked at.

SmileyClare · 16/03/2023 21:23

Eh?
Your child was triaged, sent to paediatrics, x rayed, had her X ray read by a doctor, you received a consultation and we’re advised on how to treat at home… all in under 2 hours.

Sounds like excellent “service”.

cadburyegg · 16/03/2023 21:23

You got off easy. I waited 16 hours in A&E with my friend at the end of last year. I'd be delighted with 2.5 hours

cadburyegg · 16/03/2023 21:24

Also if something similar happens again then try going to minor injuries. I took my then 4 year old there also last year to get his head glued and was in and out within 40 minutes. If it's not actually an emergency you will be waiting longer

Alexandra2001 · 16/03/2023 21:25

XenoBitch · 16/03/2023 21:18

All done in two hours then. That is very fast. Sounds like you had a pretty good service.

@br0kenankle (or not)
Anyway, all done. Not broken. Thank goodness

Told you to use the frozen peas.

Politicalnamechange · 16/03/2023 21:25

But you don't know it's not busy. It didn't sound like you had oversight of resus or anywhere beyond your little zone. I've been in A&E with my children with everything from anaphylaxis to an ankle that looked like your daughter's and trust me I much preferred the times I was afforded the luxury of being able to wait!

Staff were unbelievably professional, caring and compassionate on every occasion

scaryeleneve · 16/03/2023 21:26

I cannot believe someone is roasting the ED staff for not offering them (a companion to the patient) water when there are water machines everywhere.

I've literally heard it all now.

Bepis · 16/03/2023 21:26

scaryeleneve · 16/03/2023 21:26

I cannot believe someone is roasting the ED staff for not offering them (a companion to the patient) water when there are water machines everywhere.

I've literally heard it all now.

That's what I thought too. It's not their job and they need to be dealing with patients, not be a waitress.

bunintheoven88 · 16/03/2023 21:27

@Ionlydrinkondaysendinginy
For the record I'm a really good nurse and won't be told I'm not by some random on the Internet. I can't speak for staff who fall asleep on shift, and that doesn't happen on my ward thankfully. Also, 'booty juice'? Are you often in hospital, as I have never heard that term used by anybody, not staff or patients other than revolving door patients. I hope you are well at the moment 💐

Thestreets · 16/03/2023 21:28

br0kenankle · 16/03/2023 21:18

No issue waiting when it is busy. But I can't emphasise brought how there was nothing going on. So if 2.5 hours is tbe norm with no patients then what must it be like when there are people to see

I cannot emphasise enough just because there are no patients in a&e doesn't mean the staff have no patients in the hospital. They are responsible for the patients on children's ward as well as in a&e. Not to mention that the xray needs to be reported by a radiologist who is not in the a&e department but the radiology dept.

Are you really this thick or just deliberately rude?

Bunnyfuller · 16/03/2023 21:28

@XenoBitch I’ve asked that though, several times. The docs do their thing, the HCAs do the basics. What are the nurses doing stood around the desk? To clarify, not on computers, not going to patients.

as I’ve said, I’ve only ever seen this in Paeds (and it was for hours and hours on a few occasions)

Im not stupid, of course the very ill are seen first, that’s obvious. But for the loveof god, what were those nurses doing?!

Chocadore · 16/03/2023 21:29

br0kenankle · 16/03/2023 20:25

It's not free. I pay a
Lot of tax. I do have private cover which we can use once she is diagnosed

🙄

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