Meet the Other Phone. Flexible and made to last.

Meet the Other Phone.
Flexible and made to last.

Buy now

Please or to access all these features

AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Who is out of order here?

427 replies

fornical · 20/02/2023 20:30

I run a healthy meal delivery company. I have several delivery drivers, however, having an issue with one in particular. My delivery drivers are self employed. Deliveries happen on a Saturday.

Long story short, I've had one of my delivery drivers for over a year now. I pay her £10 per hour and 45 pence per mile. She drives from Essex to London to collect the deliveries then back to Essex to deliver them every Saturday. She arrives to collect them at 9 am.

I text her asking for the next six weeks if she could be at pick up point at 8 am rather than 9 am.

She replied - 'See to be honest, it’s unsociable hours with it being so early at the weekend and having to get Amelia out of bed etc. I’d have to put my price up to £15 per hour. Let me know if you would be happy to go ahead with that or not. If you can’t though don’t worry I understand, It just means I’ll have to be getting up at 6.30 on a Saturday and my daughter too. Just wouldn’t be worth my while for tenner an hour xx'

AIBU to think this is totally unreasonable and out of the blue? How did she jump from £10 an hour to £15 because I asked her to come in one hour earlier. Am I being unreasonable?

OP posts:
JupiterFortified · 20/02/2023 22:18

YABVU.

The difference between an 8am start and a 9am start on a weekend day is a big one. She’s being perfectly reasonable to ask for the extra fiver in my opinion.

ancientgran · 20/02/2023 22:18

abmac95 · 20/02/2023 22:17

Do u pay her cash? If so I am not sure why people are saying its a terrible rate of pay. I highly doubt she is paying her tax and ni

I don't think she needs to pay tax and NI on £40 a week.

LexMitior · 20/02/2023 22:19

I think you killed your golden goose.

Bamboux · 20/02/2023 22:20

ImSorryThatWasJustANoise · 20/02/2023 21:57

No it's not. It is £9.50 and going up to £10.40 something in April.

If they are self employed they can change their priced and it is up to you if you pay it or stop using them.

I'm sure this has been said many times. I've not the whole thread yet.

Also, London living wage (the minimum you can live on in London) is more than this.

AnnoyedFromSlough · 20/02/2023 22:20

abmac95 · 20/02/2023 22:17

Do u pay her cash? If so I am not sure why people are saying its a terrible rate of pay. I highly doubt she is paying her tax and ni

Because it's effectively lower than minimum wage.

You think that's ok?

Gem123J · 20/02/2023 22:21

user1496262496 · 20/02/2023 21:31

I employ freelancers. They get 35-40% more per hour than the PAYE ‘employed’ staff. This accounts for the fact that they attend to their own tax liabilities and NI. This also compensates them for the benefits of employment that the PAYE staff receive that they don’t. They have to set aside a portion of their hourly rate for their holiday pay, sick pay and pension contribution.

If you are not following a similar model you are taking the piss, or the free lancers are grossly mis-managing their self employment.

This!

abmac95 · 20/02/2023 22:21

fornical · 20/02/2023 20:45

No she doesn't get paid for the drive from Essex to London. Just from moment she collects deliveries

This is completly fair! I don't get paid for my journey to work. If you work for the council, nhs, any retailer then you do not get paid for your drive to work. Not sure why people think you are exploiting people.

eatdrinkandbemerry · 20/02/2023 22:23

Maybe 15 pounds for the first hour as a compromise 🤷‍♀️

abmac95 · 20/02/2023 22:23

ancientgran · 20/02/2023 22:18

I don't think she needs to pay tax and NI on £40 a week.

everyone should be reporting all income. its up to hmrc if you need to pay tax and NI

AnnoyedFromSlough · 20/02/2023 22:25

abmac95 · 20/02/2023 22:23

everyone should be reporting all income. its up to hmrc if you need to pay tax and NI

That's not true.

There are quite a few sources of income that do not need to be reported to hmrc.

labamba007 · 20/02/2023 22:26

When you only use self employed people so you don't pay pension, holidays, sick pay national insurance, etc then the advantage to them is they can increase their prices whenever they like. At at £10 an hour, they should increase them!

buckeejit · 20/02/2023 22:27

I'd want more pay for that earlier start & do charge extra for an earlier start myself. Flip it's an extra £5 to you. I wouldn't want to get my family up an hour earlier & sort everything out unless the benefit was significant

AnnoyedFromSlough · 20/02/2023 22:28

Because taking holiday into account, op is paying the equivalent of £8.92 per hour.

If you were to take into account pension contributions that the worker would be entitled to as an employee, it drops even further.

ImSorryThatWasJustANoise · 20/02/2023 22:31

AnnoyedFromSlough · 20/02/2023 22:25

That's not true.

There are quite a few sources of income that do not need to be reported to hmrc.

I know you can earn up to £1,000 self employed without paying anything. NI depends on your circumstances and if you need to pay to get full state pension.

SnarkyBag · 20/02/2023 22:31

abmac95 · 20/02/2023 22:21

This is completly fair! I don't get paid for my journey to work. If you work for the council, nhs, any retailer then you do not get paid for your drive to work. Not sure why people think you are exploiting people.

True but if she has to replace her and the only driver she can find is one local to her pick up in London then they would expect both journeys to and from Essex to be covered by mileage as there “commute” to work wouldn’t be included in that. So should probably count herself lucky that she hasn’t had to pay much mileage which I’m sure she more than factors into her costs when charging her customers for delivery.

momtoboys · 20/02/2023 22:33

If she has been reliable for this past year, she would be worth another $5/hr

ancientgran · 20/02/2023 22:33

abmac95 · 20/02/2023 22:23

everyone should be reporting all income. its up to hmrc if you need to pay tax and NI

You don't have to report earnings under £1,000 per annum. Even if she registers she won't pay NI and the only way she'd pay tax is if she has other income taking her over the tax threshold and remember as self employed she can claim her expenses e.g. running her car.

ImSorryThatWasJustANoise · 20/02/2023 22:35

ancientgran · 20/02/2023 22:33

You don't have to report earnings under £1,000 per annum. Even if she registers she won't pay NI and the only way she'd pay tax is if she has other income taking her over the tax threshold and remember as self employed she can claim her expenses e.g. running her car.

Yes. No tax but wise to pay NI contributions if you relying on getting full state pension.

Fuckityfuckfuck123 · 20/02/2023 22:36

Tbh, I don't think anyones being U.
She isn't paid well considering she isn't paid from the drive to Essex to London (or did I misread that?)

The £0.45p a mile doesn't cover much more than literal fuel, so her £10ph is not good.

What you are offering, and what she is needing don't align.

Have someone who doesn't have children, and lives closer if you want to continue paying that sort of money for people necquse I suspect its the pressure of losing a Saturday as it is with her child, along with it being an earlier start, and the cost of travel, for not the greatest pay off.

Onnabugeisha · 20/02/2023 22:36

abmac95 · 20/02/2023 22:21

This is completly fair! I don't get paid for my journey to work. If you work for the council, nhs, any retailer then you do not get paid for your drive to work. Not sure why people think you are exploiting people.

But again, this is just another way in which the OP is (illegally)treating the driver as an employee, not a self-employed contractor to dodge labour laws.

A self-employed contractor would usually have a minimum call out fee to cover the costs of getting to work- similar to how most trades have- electrician, plumber, etc.

GlasgowGal82 · 20/02/2023 22:37

fornical · 20/02/2023 21:24

I can't pay her annual leave, sick pay etc. She literally works for me for four hours.

You can pay her those things you just don't want to. I've had jobs where I was contracted to work four hours and was paid holidays, statutory sick pay and my employer was contributing to my NI. It's what a decent employer would do. You on the other hand are exploiting your drivers by treating them as self-employed by effectively paying less than living wage and giving them none of the flexibiltiy that a self employed person should benefit from. You are a gig economy employer. If someone is truly self employed they can set their hours and their rates of pay, but your drivers clearly aren't in a position to even begin a negotiation with you on this. If I were this woman I'd be shopping you to HMRC for tax avoidance.

newtb · 20/02/2023 22:37

If she just drives for you, it could be said she's an employee.

Btw, the worst offenders for this are chartered accountants who should, and do, know better.

HollaHolla · 20/02/2023 22:38

£10 an hour is not a good wage. £15 seems entirely reasonable. If you’ve decided that it’s not for you, then I’d suggest you terminate the agreement. As a freelancer/self employed, she can choose to charge more, or work elsewhere.
I fail to see why you don’t seem to understand this.

Flamesbegin · 20/02/2023 22:38

Is it just for that extra hour she wants the £15 or the whole shift?

Hadtochangeforthisone · 20/02/2023 22:44

To be fair she is asking you an honest question.. to make jr worth her while she needs the amount requested ..

You have two options.

Yes the business can sustain that ..
crack on ..

No. It can't . I need to find someone else ...