To think sharing bank details ...a bit dodgy ?

[pinksanga]

Just been on TUI website trying to book a holiday.
We selected the no deposit /pay direct debit
(Which we do every year )
This time TUI asked me to share bank info.
I had to sign in to my online banking etc
For whatever reason it didn't work as there were technical issues

Aibu to think there's no need for tui to see my bank account /balances /transactions etc ?
Any other time I've just put my bank details in

I wouldn't trust Trustly... shocking reviews!

They’re not adding their banking details, they were redirected via Trustly who connect the retailer with banking institutions to manage the set up of the direct debit.

You might also do with some basic online guides

It looks like data sharing via Open Banking and if that's the case, you should be able to control what data you share with a third party - Trustly, in this case.

This info is from my bank

www.halifax.co.uk/aboutonline/open-banking/how-open-banking-works.html

They have dreadful reviews on trust pilot.

I think you are being sensible and cautious - I would think it unusual if a company asked for my details & balance to be shared. This is probably legit, but you are right to be very careful.

I assume the 'share your balance' is so that Trusty only authorises the DD if you have enough money in your account to pay it. So if your balance were -500£, then Trusty would tell TUI not to set up the direct debit and you would not be able to book the holiday.

That’s because unlike a B2C business they will be a magnet for mainly negative reviews as a B2B service provider.

I have never seen that before either. All they need to set up a direct debit is your bank details. I dont see why you need to log in for them to do that

Don't know why you're getting grief. I'm constantly doing payments etc. online and have never heard of this company. I also would not link so quickly to my bank like PP suggest. I would do my own due diligence first.

In your case, maybe try to speak with TUI and set it up directly. If not, check with your bank about the site and any protections.

Likely it's fine, but I wouldn't risk my bank account on it!

Because they use a trustly to manage the setting up of the DD. It actually adds security to the transaction process.

Looks very dodgy to me. Authorize isn’t spelt with a z in this country. I woukd go onto your online banking through your app and definitely wouldn’t click on the link.

I think some posters are being aeguemntative for the sake of it, I wouldn't want trustly or anyone else to see my account balance either

Then good luck making payments or setting up DDs in future.

People need to adapt to the times, open banking platforms are the future for most online retailers and banks themselves.

They don't see your balance.

I agree. i just looked at the Tui site and it mentions nothing about using a third party to set up DDs. If I were setting one up I'd like to know what this third party does, why they need a third party to set up a DD - probably because Tui don't want to do it themselves - and what account info they can see.

Why does the wording say that you are giving them access to your balance?

It says they will COLLECT the balance, not look at your balance. 😵‍💫

Because they are the ones who collect payment on behalf of TUI.

They don’t see the balance, but they need access for the funds,

Christ on a bike,

I've paid deposit with my bank card and the rest il pay manual monthly payments with my card
Don't like the idea of a 3rd party

People need to adapt to the times, open banking platforms are the future for most online retailers and banks themselves

Open banking is about sharing your data with a trusted third party. How can OP trust Trustly - despite their name - if she's never heard of them and doesn't know what data she's sharing?

Does it say that? I'm confused again now. Doesn't take much these days

I can't believe the vitriol the OP is getting! It's sensible to be cautious when entering bank details/payment info online. And being taken to your internet banking from a shop website hasn't been the usual way of doing things for the past few years!

OP it happened to me recently when I did a transaction on my phone, that felt more reassuring as it opened my internet banking app automatically and then I did the fingerprint ID, rather than clicking a link and then logging in with my details.

Didn't Jeremy Clarkson make a big deal about nobody could use his bank details, published them and was scammed ?

Well, this 'older person' has found this from Money Helper and it appears third parties can see account data if the holder gives them access. But what do I know, I'm old and probably need education.

For example, you can choose to give secure access to your current account information, held by your account provider, to a regulated company via an app or website. Only you can decide what information you share and for how long, and no one gets access unless you give your permission.

To use an Open Banking service you need online or mobile banking for your personal or business current account.

Services allowing you to share your account information with a company other than your bank have existed for a while but have been provided through a system called screen scraping. Screen scraping involves capturing on-screen information, like taking a photograph of your data.

Open Banking is more secure than screen scraping because, for example, you don’t have to share your password or login details with anyone other than your bank or building society.

Ebay use this service to verify bank details before sending payouts.
After reading their reviews I contacted Ebay asking for another method!