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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To find managing gen z a massive headache

624 replies

Managinggenzoclock · 03/11/2022 17:01

I’m a millennial and I manage a team of people. Some of them are gen z. It may be individual personalities but these are the things winding me up.. please excuse this rant. Is it just me? I manage people from late teens to early 60s. The younger group are by far the hardest work.

  • Very interested in career progression and pay (not a bad thing but see below)
  • at the same time not being willing to ever (I’m not talking often) work more hours or support a colleague
  • not willing to recognise that anyone knows more than them, even those with decades more experience
  • resisting hierarchical management structures
  • making lots of mistakes (including repeated over and over) but not have the humility of inexperience/ youth which would make this much less annoying
  • trying to patronisingly ‘educate’ people on contentious issues in inappropriate ways.

I think maybe I’m being too nice.

OP posts:
AloysiusBear · 03/11/2022 21:36

I also personally like the fact that younger people, both men & women, are refusing to buy into long hours work culture. Its fucking shit and if we all refused to it we'd all be better off, its a mugs game.

Calandor · 03/11/2022 21:36

@Luredbyapomegranate gen z only call Millenials boomers because they know their nickname is Zoomers 😂 Boomers with a cause.

They get called it all over the internet as they act holier than thou but tear apart millennials for wearing skinny jeans and being over 25 😂

MarshaBradyo · 03/11/2022 21:38

I agree Gen Z are going to have a harder time, I really feel for them in many ways. Plus Gen X got free tuition (I was o/s but dh is my age and did)

I also have a Gen A dc and I sometimes wonder what social media and tech they’ll face but I feel a bit woozy at the thought so put it aside

Doubtmyself · 03/11/2022 21:40

GonnaGetGoingReturns · 03/11/2022 21:05

It's not this...

I've had Gen Z'ers try to lecture me on veganism, try to say I'm a Daily Mail reader, threaten me subtly (soon stopped when I went to their manager and complained) and then quite a few like to pull the anxiety/autism etc card if things get too bad.

Of course, HR etc can't query anxiety/autism etc but suppose they're just being arses?! The vegan guy I worked with was quite vocal about it and he was nice in the end about it - but you really shouldn't be forcing your views onto other colleagues!

When I started work years ago, at 17, basically you learned things but you were pulled up pretty sharply if you made mistakes. I was bullied and belittled by a senior secretary in my second job who had a power trip and turned out was bullying the graduates/new starters further up the company too. Because it was me, I didn't really know how to handle her (and had been bullied at school too) so took all her shit from her. She was definitely more unpleasant than she needed to be, so much so that another secretary my age and another secretary who was older and had had her own company both took me to one side and told me "X person shouldn't be doing this to you". This was in late 80s/90s though and there was very little HR processes and bullying at work wasn't recognised then.

So the casual sexism and on the buses anything goes of the workplace back in the day is as bad as some kid going on about being a Vegan???

Offices are infinetly better places to work compared to the things I used to see when I entered the workplace. A lot of the frustration seems to come from not being able to tell someone to fuck off like you could back in the 'good old days'- I'd agree with you on that, but if the price is less bullying then that's the price we have to pay....

SerenaB12 · 03/11/2022 21:40

Managinggenzoclock · 03/11/2022 17:01

I’m a millennial and I manage a team of people. Some of them are gen z. It may be individual personalities but these are the things winding me up.. please excuse this rant. Is it just me? I manage people from late teens to early 60s. The younger group are by far the hardest work.

  • Very interested in career progression and pay (not a bad thing but see below)
  • at the same time not being willing to ever (I’m not talking often) work more hours or support a colleague
  • not willing to recognise that anyone knows more than them, even those with decades more experience
  • resisting hierarchical management structures
  • making lots of mistakes (including repeated over and over) but not have the humility of inexperience/ youth which would make this much less annoying
  • trying to patronisingly ‘educate’ people on contentious issues in inappropriate ways.

I think maybe I’m being too nice.

Oh my goodness!
OP your post really resonated today.
Had a 24 Yr old in my workplace today, she fucked up the timings on something very important, needed to be rescheduled, and she told me..she was disappointed with me and my lack of assistance. I had to educate her and advise her to take some accountability, I wasn't mean, just..15 yes experience talking, she cried for 2hrs non stop. She shouted, she ranted.. I watched her in utter amazement.. the fucking entitled little brat.. thank goodness its a rarity, watching her on teams with tears streaming down her face, complaining about me (in another language, our HO is in Europe) I wondered why they sent a little girl to do a grownups job.. the front on her and the disrespect.. it was tiring and pathetic. Obviously no one has ever said anything to her before.. but why not just admit that she was wrong 🤔

Rinatinabina · 03/11/2022 21:42

As an old millennial being lectured verrrry slowly on what a trans person was by a gen z was utterly excruciating. I know mate, we had them in our day too. Same person told me she’s very self aware, I almost slipped into a coma while my eyeballs rolled towards the back of my skull.

I also think theres a bit of conflation between discomfort and mental illness these days. Having suffered a mental illness which required drugs and therapy and now on the other side I still have points where I feel extreme discomfort. It’s not the same. I worry that any feeling that isn’t happy is considered to be a mental health issue rather than being a human being issue. I worry about that for my own DD (alpha).

I hope alphas rebel against gen z and we can return to a bit of common sense.

Rinatinabina · 03/11/2022 21:46

ReneBumsWombats · 03/11/2022 19:33

Xennial. It's a microgeneration, generally accepted to be 1975 to 1985. Said to have an analogue childhood and digital adulthood. Doesn't quite fit the typical experiences of Gen X or Millennial.

That is very helpful. Thanks.

NeedAHoliday2021 · 03/11/2022 21:47

I can’t quite grasp non hierarchical teams - apparently I’m in one and we all muck in to do the job… great, but then why are some staff paid double what others get when we all do the same?

I’m a millennial and have learned over time very rarely equals progression.

Calandor · 03/11/2022 21:50

Basically I think every generation has its pros and cons.

Boomers are hard ass - they're strong and they work damn hard. They're also inflexible and insensitive.

Gen X are independent and capable but also dismissive and minimisers (they had it bad so everyone else has to).

Millenials are hard working, tech savvy and flexible - but entitled, they don't want to take the shit everyone else had sometimes at others detriment.

Gen Z are kind, intelligent and want more from life than the predecessors, but that makes them selfish and oversensitive.

Will Gen A be a good mix? We will find out. I think they'll be wonderful but with the attention span of a gnat.

WalkingThroughTreacle · 03/11/2022 21:52

SerenaB12 · 03/11/2022 21:40

Oh my goodness!
OP your post really resonated today.
Had a 24 Yr old in my workplace today, she fucked up the timings on something very important, needed to be rescheduled, and she told me..she was disappointed with me and my lack of assistance. I had to educate her and advise her to take some accountability, I wasn't mean, just..15 yes experience talking, she cried for 2hrs non stop. She shouted, she ranted.. I watched her in utter amazement.. the fucking entitled little brat.. thank goodness its a rarity, watching her on teams with tears streaming down her face, complaining about me (in another language, our HO is in Europe) I wondered why they sent a little girl to do a grownups job.. the front on her and the disrespect.. it was tiring and pathetic. Obviously no one has ever said anything to her before.. but why not just admit that she was wrong 🤔

Someone you lead broke down in tears at work and yet somehow you have no responsibility whatsoever? Mind boggling. Where is your accountability exactly?

And as to your 15 years experience, let me give you a wee reality check. Experience does not equal competence. Experience combined with the wisdom to learn from it is what builds competence but so many people lack that vital combination. Your experience isn't worth shit if you are the sort of leader who can watch a subordinate have a breakdown and not for a second consider that you might be in some part responsible.

JudgeJ · 03/11/2022 21:53

MarshaBradyo · 03/11/2022 19:55

Silent generation sounds a bit pants after Greatest

I assumed they were 'silent' because of lot of them are dead!

Calandor · 03/11/2022 21:54

I'd agree that Gen Z mix discomfort and MH though. They're always saying they're so anxious when they mean they're nervous about something and that means they see it as something to give into that gets worse instead of pushing through, feeling competent and letting the nerves slide away.

ilo · 03/11/2022 22:00

I’m a Gen Z and I promise we’re not all
like that! Sounds like you just got a bit unlucky with these younger colleagues. I’d definitely have a tactful word with them about behaviour in the workplace and what is expected of them if they want to progress.

CoastalWave · 03/11/2022 22:01

I"m too old to even be bothered to go and google and find out what you're all talking about.

Presume it's people in their 30's/40's being irritated with people in their 20's?

I'm irritated with all of you! Sick of people barely out of school thinking they know it all. In my day, we knew our place and stfu when around older, wiser and more experienced colleagues.

Snoozer11 · 03/11/2022 22:02

haven’t quite understood the importance of what they are doing. There’s a sense they are rolling their eyeballs when you point out it’s important things are done a certain way

This same idea seems to be popping up throughout this thread. That things have had to change because the youngsters can't handle it. But no one seems to have the insight to question whether it's actually the workplace which has changed instead.

There is so much middle management now. So many different tiers and job titles, with people reporting to so many different colleagues. So many processes and roles and rules which seem to exist only as an excuse to give somebody else a job.

A few years ago, you'd go to work, be part of a team and all report to one manager. You were left to learn the ropes and get on with it.

Now you have online exams sent to you every week by HR, made by people who are being paid a lot of money to literally tell you how you should sit in a chair.

You have sub team leaders, line managers, senior managers, project leads and project managers to report to. Each of these ask for their own reports and development plans, demanding paperwork and email trails in order to prove to auditors that their job exists for a reason.

HR used to be 'Personnel'. It was one desk behind a door. Then it was a corner office with half a dozen desks. Now, they have their own entire floor, and are endlessly sending out emails and making up arbitrary deadlines, "be kind" meetings, organising Pride marches and creating pointless targets to hit.

You have to do everything by the book now. There's no pragmatism or sense of being practical, because one person once came up with an Excel template and decided it had to be used for everything, even when it doesn't fit.

There's constant micromanagement, no one really provides any real training because nobody has the time, or they actually don't really know themselves.

There's a never-ending string of emails, phone calls and teams chats. Pointless meetings held by people who have nothing better to do.

So much bullshit has seeped into working life now and I think the new starters can see it for what it is, whereas others have slowly become accustomed to it, or are a part of it.

I can't stand the finger pointing at generations, and I'm not gen Z. I work with a 24 year old and he seems much younger than his years in the things he talks about, and he doesn't follow the news at all. He's a bit immature but he works hard. But I don't care that he grumbles about having to complete two surveys a month, fill out a frankly ridiculous timesheet or jump through hoops to document every single thing he does.

And the salaries offered to young people are appalling. Starting salary at my place hasn't really increased much in the last 12 years. But rent in the city has increased by 45%.

Puzzledandpissedoff · 03/11/2022 22:02

Innovation and speaking up should be rewarded, not mindless grovelling to authority

I agree completely, though it does help if the "speaking up" is based on some sort of knowledge and understanding rather than ill digested cant

If that's missing - or more likely not yet developed - it's usually worth listening to authority, providing they have it themselves (which admittedly isn't always the case)

Crimeismymiddlename · 03/11/2022 22:04

I think this is just being young and not knowing the ways of the work world.
The main change I have seen over twenty years is that parents are far more heavily involved in young adults lives to the point of driving them to work and babying them far longer than they should so they don’t have to do extra hours or move further up the ladder as all their needs are catered for.
They also don’t go out all the time so don’t need the extra spends for pubs like the older generations-actually like not having to send people home for being drunk/hungover.
They do need more positive reinforcement, but that’s not a bad thing, unless they are not very good!
I admire the work boundaries, however my elder millennial self without the them is the one doing the extra because they won’t and it is very vexing. However as a youngster I never did extra unless I needed more money to go get drunk.

LolaSmiles · 03/11/2022 22:06

I wouldn't say all or most of Gen Z colleagues have been as you describe, but I do find a lot of what you've outlined sums up a certain group of Gen Z.

I'm not sure the adults necessarily helped them by reframing every normal human emotion as something traumatic, focusing on prioritising your unique and free self, promoting bringing your whole self to work, and raising them to find criticism soul destroying. When they say no they're having boundaries and looking after their mental health, but if someone says no to them then it's awful and the person is mean, a bully, doesn't understand etc.

JudgeJ · 03/11/2022 22:07

SuTissue · 03/11/2022 20:43

I think every generation of young adults is irritating to the next generation up in its own particular way.
My dad was a teenager in the seventies and he once told me about a row he had at the time with his parents. He apparently told my grandad to “get with it”, grandad grabbed his guitar off him and shouted “Get with this- get a fucking haircut and go get a fucking job!” 🤣

I recall in the 60s telling my Dad You're not with it, his reply was No and I'm very glad to be without it.

SoloCat · 03/11/2022 22:08

OnABreeze · 03/11/2022 18:01

Found the Gen Z!

😂🤣

Cuppasoupmonster · 03/11/2022 22:08

Ooooh if we’re allowed to ‘call out’ the worst generation on here, it’s boomers all the way. I’ve never met an age group so lacking in self awareness yet so proud with it. They hate anyone else ‘having anything’, while hoovering up resources themselves. And they’re unbearable on Facebook.

I sort of see your point about Gen Z, but I don’t see what’s wrong with not wanting to work unpaid hours? I mean, why would you do that? You work, you get paid for the work. If it’s ‘cheeky’ not to work free overtime then it’s cheeky for the boss not to pay you for it.

One thing I will concede is they see every negative emotion as a MH issue rather than life’s rough and smooth. Being a bit sad is ‘depressed’, being nervous is ‘anxiety’ etc.

ganachee · 03/11/2022 22:10

This article suggests finding problems with the younger generation has been happening for millenniums!

historyhustle.com/2500-years-of-people-complaining-about-the-younger-generation/

Idratherbepaddleboarding · 03/11/2022 22:10

YANBU but you forgot to add cry and blame their “anxiety” whenever they’re given the slightest criticism. And go off sick for the slightest thing.

Calandor · 03/11/2022 22:10

CoastalWave · 03/11/2022 22:01

I"m too old to even be bothered to go and google and find out what you're all talking about.

Presume it's people in their 30's/40's being irritated with people in their 20's?

I'm irritated with all of you! Sick of people barely out of school thinking they know it all. In my day, we knew our place and stfu when around older, wiser and more experienced colleagues.

To be fair... 'knowing your place' sounds like worker 1800s talk. Nobody should know your 'place'. That's how you stay ground down on the floor never getting anywhere.

Manekinek0 · 03/11/2022 22:11

YABU. My gen z coworkers are some of my favourites and they are hard working.

I feel for them because they won't have the same opportunities many of us have had. They do very much live in the moment, saving for a house deposit seems futile and they are planning on having families. What's the point of taking on overtime and brown nosing their way up if they are never going to get ahead anyway?

In comparison I have an older co-worker who can barely use a computer, is really bloody lazy but claims he does everything and is a little bit racist.