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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To think I've done nothing wrong by making money on a charity

433 replies

Thealarmhasgoneoffagain · 18/10/2022 16:11

I bought a dress for £60 in a charity shop. I didn't think many people would recognise the brand as it's locally made but it would have cost about £300 I think and would probably be a ooak. I'm asuming the charity shop knew this though because of the high price.

I bought the dress for me but it doesn't fit. I didn't want to get a refund from a charity shop but at that price I can't redonate it either. So I put it on my local FB page askimg for offers. I said it was from the charity shop but I didn't put how much I paid. If anyone asked I would have told them.

Someone offered me £100 and I accepted. They collected it and messaged me afterwards to say how happy they were.

Before I could remove the post someone commented that they worked in the shop and it cost £50. Now I'm getting lots of abuse about being greedy and ripping off the charity. The lady who bought it has put angry faces on it. I also have a couple of things on there for free and people have made nasty comments on those. I've removed all my posts now.

I don't feel bad about making money on the dress as that was never my intention. £60 was much, much more than I would normally spend in a charity shop and tbh I don't want to donate the £40. It was a proper charity shop, not one run by little old ladies who price everything at 50p because they don't know any better.

The lady who bought it, offered £100 and never asked how much I paid and was happy until she found out I paid less. I do feel bad that she won't enjoy the dress though as it's a beautiful dress.

AIBU for keeping the £40?

OP posts:
ohfook · 19/10/2022 04:18

PurBal · 18/10/2022 16:15

I know people who have side hustles based on buying cheap, steaming, taking nice photos and listing elsewhere. No I don’t think you’ve done anything wrong. The shop knew it was valuable and listed it as such. They know they don’t have the breadth of targeting the market as the internet does. I used to work for a charity shop about 10 years ago (employed not volunteered) and I wouldn’t have had a problem, everyone is happy. Maybe try Vinted or similar next time.

Yes I have a friend who does this too. I've never thought there's anything wrong with it. The charity get the money they asked for and she gets a bit too.

WhosafraidofVirginiaWoolf · 19/10/2022 04:24

Megifer · 18/10/2022 16:27

Yanbu, god people can be so weird 🤣🤣

I did this loads, bought bargains from charity shops, ebayed them on. Made enough to go on a few holidays over the years.

Only reason I stopped doing it is it just got too much hard work. Best bargain I got was a nearly new Stone Island coat for £30, sold it for £150 🙌

I could have written your post, word for word 😃

WiddlinDiddlin · 19/10/2022 04:38

Buying cheap and selling at a profit is... basic business sense.

I don't know why stupid people get worked up about it, they should see the mark up on some of the products they'll undoubted buy in their life times and it won't be the people who put the hard work into making an item that get that price!

If chazzers can't shift stock, stock sits there, people stop going in, chazzer makes no money.

If you come in and buy high end stuff, they're making money (after all its 100% profit for them, they don't buy their stock!) and shifting stock to make room for new stock.

My advice is not to sell such stuff on local FB groups - because they're full of small minded idiots who don't understand how retail works.

MissMaple82 · 19/10/2022 05:47

You've done sod all wrong, I avoid Facebook because it's full of twats just waiting to pounce for any reason whatsoever. I bet half of the commenters don't even buy from charities or recycle. Don't give it any more headspace.

MissMaple82 · 19/10/2022 05:48

Soontobe60 · 18/10/2022 16:29

I’d have donated the extra money to a charity TBH. That’s the guilty conscience in me though!

How weird.

MissMaple82 · 19/10/2022 05:49

scaredoff · 18/10/2022 16:39

I don't think you did anything wrong. The person from the shop who commented on your post certainly did though, and I'd complain to the shop.

And I never understand why people buy things without trying them on in the shop.

Not one charity shop I've been in in my town has a changing area, not one!

Tiani4 · 19/10/2022 06:24

Yanbu

You should email a complaint about that charity shop worker, screenshot what she wrote. Bullying a customer online as they happened to find out that the customer resold something they owned (having bought it) is clearly a disciplinary offence. If it's a volunteer doing this, they are likely to be removed from working in that shop.

Charities hate bad press and with your story about what happened and the harassment this worker caused you by bullying online (& she was dishonest) , is not something the charity will want to happen to any of their customers. She's a liability to this charity and it was a pretty nasty thing to do

Block the buyer , always delete your sale post once as it's sold (so there would be nothing to comment on ) - if you're getting nasty DMs from anyone, screenshot and report the person to the fb group moderator for sending unwelcome abusive messages

Read the fb standards, as any fb group not abiding by them can lose their fb page.

As an aside take screenshots of any nasty messages on your posts from repeat offenders . I hope you screenshot the first post that charity worker left - screenshot it as soon as she puts another one up.

If someone keeps doing that, it becomes an actual crime, malicious communications (likely to cause distress). Surprising I know but if someone was repeatedly harassing you online having stated something untrue (that you bought for £50) even by posting on your fb posts, it's an offence if the aim is to cause you distress- so any name calling etc and it's have to be repeated posts . You can report it online to police

www.stuartmillersolicitors.co.uk/malicious-communications-act-offences/

ShouldIdo · 19/10/2022 06:46

girlmom21 · 18/10/2022 16:41

Delete the post and forget about it

This

Magnoliablue · 19/10/2022 07:24

I also work in a charity shop, you did nothing wrong. I am pretty sure I would be in big trouble if I posted on Social media to shame someone for an item they bought and sold on!
We do our research and price accordingly, so people get a bargain and the charity makes money.
Lots of people buy to sell on. In fact a lot of them are very good customers, and they bring a steady income for the charity, word gets around if the shop has good stock, which apart from bringing in more customers, also encourages the donations of good items.
Once we get what we ask we are happy, once you or anyone else buys an item it belongs to you, to do as you please.
It is way more annoying when people are trying to haggle and constantly asking for discounts, or berating volunteers for prices, or bringing dirty unusable items.

remoteblanket · 19/10/2022 08:08

PrioritiseCalm · 18/10/2022 19:50

She hasn't!

I think it odd that you have to ask are you new to self doubt? The purpose of this thread is to seek assurance and support. No doubt the op
hss received that in spades and barring an odd comment, the majority feel she was wronged rather than she was wrong.

PrioritiseCalm · 19/10/2022 08:13

@remoteblanket I'm not asking.

Lalliella · 19/10/2022 08:18

I think you’re in the wrong. You sound like you have a very Tory mindset in your values. Imo you should donate the £40.

Emotionalsupportviper · 19/10/2022 08:36

Not sure how this is a "Tory mindset" @Lalliella .

OP hasn't lied, defrauded, broken a promise, or cheated anyone.

If she had only had an offer of £20 for the dress, do you think she would have been entitled to go to the charity shop and demand £40 back? After all, that would have meant that it wasn't worth £60 and the charity shop had conned her.

love4189 · 19/10/2022 08:43

what is it with angry charity shop workers? Where I live , they pop up on our local area facebook pages from time to time being snippy and unkind. One of ours actually listed the specific items they wanted (or no primark/peacocks etc). And they take the very best donations for
themselves (with minimal if any donation) Hypocrites. Fuck em and remove your post

girlmom21 · 19/10/2022 08:44

love4189 · 19/10/2022 08:43

what is it with angry charity shop workers? Where I live , they pop up on our local area facebook pages from time to time being snippy and unkind. One of ours actually listed the specific items they wanted (or no primark/peacocks etc). And they take the very best donations for
themselves (with minimal if any donation) Hypocrites. Fuck em and remove your post

Well it's probably pretty much what you say - they're annoyed they missed a good item themselves

ReneBumsWombats · 19/10/2022 08:51

Lalliella · 19/10/2022 08:18

I think you’re in the wrong. You sound like you have a very Tory mindset in your values. Imo you should donate the £40.

This is a ridiculous comment and I am not convinced it's genuine.

FamilyTreeBuilder · 19/10/2022 09:32

Funny how all of us who work/volunteer in charity shops are the ones saying the OP has done nothing wrong.

FamilyTreeBuilder · 19/10/2022 09:33

And they take the very best donations for
themselves (with minimal if any donation) Hypocrites. Fuck em and remove your post

No they don't and you are just rude.

AnApparitionQuipped · 19/10/2022 09:35

are you new to self doubt?

Most Mumsnet phrase ever😂

EmeraldShamrock1 · 19/10/2022 09:36

Be sure to report her to the management company.

She has caused distress, surely there is a gdpr/confidential rule broken by her actions.

girlmom21 · 19/10/2022 09:37

EmeraldShamrock1 · 19/10/2022 09:36

Be sure to report her to the management company.

She has caused distress, surely there is a gdpr/confidential rule broken by her actions.

What do you think she's done that's breached GDPR? She hasn't divulged any personal data about the OP that the company keep on record for any reason.

EmeraldShamrock1 · 19/10/2022 09:39

Well she she identified OP as a customer which is not acceptable in any business outside the premises and mentioned the transaction amount.

I'm sure her boss wouldn't be happy with her customer service skills.

hugefanofcheese · 19/10/2022 09:40

You've done nothing wrong. You paid the asking price and were (overly) honest about the source of the dress. I'd make a complaint to the charity about the woman on FB. Its not a good look for them, inciting a pile on. You didn't set the price in the shop and you don't owe them anything.

mynamesnotMa · 19/10/2022 09:41

I have put items on free freecycle then found out they were advertised on Facebook. Nothing I could do but block that person who was making money out of my generosity.
That can be called an enterprising spirit.

PlntLady · 19/10/2022 09:41

YANBU. If the charity shop wanted more for the dress they should have sold it at a higher price. Ppl purchase 'antiques' from charity shops all the time and sell them on for a profit. This is no different.