Mumsnet Logo
My feed

to access all these features


Baby carrier sold with small stains

27 replies

wishuponastar99 · 23/09/2022 14:02

I recently sold a baby carrier on Facebook marketplace.

It was £75 brand new, I advertised it for £50 and sold it for £40 plus postage. It was advertised as 'excellent condition'

The buyer has messaged me to say that she is happy with the carrier overall but has found a few stains on it and wondered if I knew what they were.

I hadn't noticed them before I sent the item so firstly I know I am BU to not have checked it more closely before I sent it.

I have messaged back apologising, I have suggested they must just be small mud marks and asked her to let me know if they don't wash out.

Attached the photos she sent me of the marks

My question is - if they don't wash out, what do you think would be a reasonable solution? I'm thinking offer a partial refund but unsure how much.

Baby carrier sold with small stains
Baby carrier sold with small stains
OP posts:

Cigarettesaftersex1 · 23/09/2022 14:52

How do you know the marks were there when you sold it to her? She sounds like a chancer, don't offer her anything


eatmyhat33 · 23/09/2022 14:54

This is why I can't be bothered selling high ticket items. I once sold a designer bag on eBay that cost £250 new for £15. It had been used but was in great condition still. The buyer messaged me to tell me that there was a tiny scratch on the bottom. She literally got a £250 bag for £15 and was still looking for money back. Some people have no shame.

Please create an account

To comment on this thread you need to create a Mumsnet account.

We're all short on time

Log in or sign up to use the 'See Next' or 'See all' posts by the OP (Original Poster) and cut straight to the action.

Already signed up?

Sign up to continue reading

Mumsnet's better when you're logged in. You can customise your experience and access way more features like messaging, watch and hide threads, voting and much more.

Already signed up?