That article has no data to back up the drop in productivity.
Its a survey based on peoples feelings with no data to back it up. And it’s not surprising. I have been in many jobs where wfh was possible and company heads wouldn’t allow it for a whole host of spurious reasons, which essentially came down to ‘I don’t trust my staff to work if I can’t see them’. That has always been a bad business decision. From employee well being to missing out on good employees because their disability requires wfh, it’s not good.
Bums on seats does not ensure productivity. At work most people chat and get distracted. Make a brew for everyone, stop by a few desks on the way, have a chat in the kitchen and come back 20-30 mins later. And these are not ‘learning moments’ or work chats. The ones who find anything to do but their work. The ones who disappear every morning for half an hour to go the toilet. Assuming you see someone at their desk, at various points of the day and assuming they are productive has always been poor management. It’s like bosses who assume those still at their desks after 5pm, are more dedicated than those that leave, are also usually wrong.
Truth is those that do very little while wfh, would have done very little when in the office.
So while people insist that employees who say they are more productive at home must wrong because bosses say different, you can’t say which is correct. the vast majority of the time, both are based on feelings. I would suggest and employee who is wfh or hybrid and wants to remain so, finds a way to back track productivity.
The only way you would know is if you tracked productivity and had actual measurables before and after. We did. 2 teams In head office saw a drop on productivity. One immediately and they came back into the office in weeks and productivity went back up. Another teams productivity didn’t drop until mid 2021, at which point it was managed to try and see an improvement. That didn’t happen so they came back in around October 2021. The rest of head office has remained hybrid.
My boss wasn’t overly keen on wfh before the pandemic. But he realises one thing. That forcing people back full time will lead to good staff going to competitor who is offering hybrid. He accepts the data and while he probably would prefer to see more people in more often, he gets the work place has changed.
All these bosses that ‘feel’ their staff are less productive but still doing wfh or hybrid recognise the same. While people often say ‘it ultimately up to the employer’ and ‘bosses say productivity has dropped so it must have’ these people don’t realise if both goose things were true, people would be back in the office.