For being angry at solicitors attitude

[AnnaJ79]

I recently sold my house. It’s been sold, mortgage paid off, new people living there since mid august but I still haven’t received my share of the sale. I’ve emailed and rang my own solicitor a few times since Monday and was told I’d have an update Wednesday. Heard nothing. Emailed again this morning and got no reply. Would it be unreasonable to ring again demanding an answer as I need this money to go towards another place for me and my kids. First time I’ve sold a house so I have no idea if im being fobbed off or not but it’s so frustrating at this stage

When you get your money, whichever solicitor was at fault should also be adding an ex gratia payment to you for the bother.
You could have invested that sum and earned money with it in the interim

Why did your solicitor authorise handing over the keys to the buyers if the cash hadn't actually been received?!

Drip feed much!!!!!! It's not that your solicitor has the money but isn't sending it to you, it's that your ex partners solicitors have it and aren't sending it. That's a completely different situation.

Have you spoken to ex's solicitors directly?

Ex's solicitors won't speak to her directly, she isn't their client.

However, they are massively in breach of SRA guidelines that say client monies should not be held onto and should be distributed in a prompt manner when requested for. So that tells me either one of two things. (a) Your Ex-DH's solicitors haven't had a request off your solicitors or (b) (and I'm praying this is not the case), they've fucked up and sent all the funds to your Ex-DH in error and so are avoiding your solicitors.

You need to make a complaint to the head of your Solicitors firm, they will then contact the other firm and kick them up the arse.

Good luck!

I would be standing in their office and wouldn't leave until they had transferred the money

OP have you received the money yet?

If not, you should contact the firm's senior partner, explain the delay, that you want to make a complaint and ask for a copy of their complaints policy.

Withholding all your money since mid august while they sort out their bill is not acceptable.

Still haven’t received it but did call to them and demanded they sort it out. They rang my ex’s solicitor while I was there who was still on leave but she came in to transfer the money into a client account at my solicitors which was done today and I should have it in my account on Monday. Thanks to everyone for all the help and support I truly appreciate it. Apologies if I didn’t explain myself properly at the beginning. I certainly wasn’t intending to “drip feed” as someone commented earlier. What a great place this is to come from support and advice. Thank you all so much!! X

When you finally receive the money I would still lodge a formal complaint. Your solicitor should have been proactive about sorting this out and keeping you informed.

This. You also need to chase up the interest money and compensation. It could be a significant sum after all this time. It's not immensely clear from your posts which solicitor caused the delay, start by blaming your own and let them carrt the complaint forward against the other solicitor if it's warranted.

You need to ask about an interest payment. A months delay is unacceptable but I'm very glad it's been resolved

Also don't pay your solicitor extra for sorting this out.
It should have taken one phone from them within 24 hours of completion. It shouldn't have taken this long

Good news

@AnnaJ79 Glad to hear!

Take no notice of the drip feed comment. All threads are a drip feed. Otherwise your opening post would be 49 paragraphs long and nobody would get through it!

Hope you get your money today.

Any news op?

@AnnaJ79 - I do hope it's all resolved now! Good luck with everything!

Op have you got your money

I suspect the OP has discovered it’s going to be a long, expensive legal battle to get her money.

You hand over the keys when your solicitor gets the money, not when you actually receive it in your own account from the solicitor.

Please do make a formal complaint OP. Especially if the payment did not include four weeks’ (or whatever)worth of interest. You should also receive a redress payment for the worry and inconvenience caused. It’s awful that this happened to someone in a divorce situation, which is stressful even if the split was amicable.