For being angry at solicitors attitude

[AnnaJ79]

I recently sold my house. It’s been sold, mortgage paid off, new people living there since mid august but I still haven’t received my share of the sale. I’ve emailed and rang my own solicitor a few times since Monday and was told I’d have an update Wednesday. Heard nothing. Emailed again this morning and got no reply. Would it be unreasonable to ring again demanding an answer as I need this money to go towards another place for me and my kids. First time I’ve sold a house so I have no idea if im being fobbed off or not but it’s so frustrating at this stage

Go and pay a visit, in person, to your ex's solicitor and make sure you see a senior partner at the firm. It's completely unacceptable and they are being extremely unprofessional. Email the senior partner and tell them you'll be reporting them to the relevant governing body if you don't have a response by the end of the day and funds in your bank by the end of Tuesday next week

Tell them if they don't transfer the money to you today you'll contact the Solicitors Regulation Authority because they're in breach of the regulations by not transferring it to you in the day of completion. They should want to avoid this as it has implications in terms of their insurance etc.

Any luck yet OP? After reading your update it certainly sounds like someone has fucked up, and potentially transferred all the funds directly to your ex. In which case they will be trying to recover your share, otherwise they will be liable to pay you. If this is what has happened, and he is being evasive and awkward about it, I can imagine this will drastically hold things up, but it's not your problem, it's the solicitors. They need to transfer you the amount you are owed immediately, and they try and recover their money from him, as it is their mistake. Someone is withholding information from you, and you need to be compensated for whatever collosal mistake has been made.

Your solicitor’s at it. Any house purchase I’ve been involved in, the funds have been in my solicitor’s client account before keys are handed over

Wanted to add also, money getting paid into the wrong bank account by solicitors does happen. Our deposit funds for a new house, from a house sale got paid into the wrong clients account, and the stupid solicitor panicked and then forwarded the money directly to our mortgage company, who then suspected money laundering as the money had come from a third party, not us 🤦🏼‍♀️. We almost lost that house, and incurred extra costs because of this mistake, and were absolutely furious at the time. Mistakes do happen, and I think this is what's happened in your case. Someone has fucked up, and is now trying to sort it.

AnnaJ79 have you read the whole thread? The OP's solicitor was not handling the sale, she and her ex are divorced and her exes solicitor handled the sale so the money will definitely have arrived in their client account. The issue is with transferring the OP's portion of the proceeds from the selling solicitor to her solicitor. Different thing.

OP I can't see this in your posts.

Did you have a court agreement as to how the equity should be split?

Was your name on the house deeds or just your ex husbands?

The answers will help others to give you aapproriate advice.

I think you meant JudgeRindersMinder. *AnnaJ79 is the op.

What the actual..

This is seriously not on.

Do you know where the offices are, are you able to go there right now and refuse to leave until it is sorted?

I think I would be talking to the police. This is frightening

Knittingaddict you are quite right, thank you! (I hate trying to post from my phone on this new MN!). The rest of my post still stands though.

Call her now and threaten them with the SRA Solicitors' Regulations Authority. This is never in a million years right, or ethical. The funds weren't there because they weren't transferred Immediately.

Sorry, didn't read your post before I made mine but damn right!

You need to make a complaint now.
Also look into making a complaint with the Ombudsman or Law Society as this is totally unacceptable.
I would assume in your agreement there should be a date that the funds should be received by. Can you check this? As i would think if there is a delay in you receiving the funds then you would be due compensation.

Can't believe you are still waiting. That's diabolical. I hope it comes through today. Solicitors can be so slow. I'm currently buying and selling and my purchase and there solicitor is so slow to respond to everything.

I had similar, and turns out the solicitor had attempted to BACS funds to me, via their paralegal. They got the details wrong by one digit, so the bank stepped in and stopped the transfer. It dragged on with finger pointing blame of various staff members, and I refused another BACS. Their conduct of the sale had been mind numbingly awful. I told them to send me a cheque instead. It took a few weeks to sort out, but I had threatened them with a compliant to the solicitor regulation authority for gross incompetence. If you don't get your money, please complain about them.

This is fraud. Go to the police.

OP, I used to work as a conveyancer and it sounds like someone has fucked up here. Stop speaking to any secretaries and demand to speak to the senior partner. The senior partner should take this extremely seriously if they are not already aware of the situation. You do need to escalate this as at the very least you need to have a clear explanation of what’s happened and the reason for the delay in funds being released to you.

Sorry, didn't read your post before I made mine but damn right!

Some absolute scumbag solicitor tried to keep my grandmother's money after she sold her property. Held her funds for 3 weeks. He soon pulled his finger out of his bottom when my mum rang up with that one.

I do too wonder if they've sent it to your ex, but that is their mistake and 100% their problem. Don't get fobbed off - ask to speak to the managing partner and make it clear that if you don't, your next call will be to the SRA, and do it.

Just to say, don't feel you have to agree the bill to get the money. There's no reason they can't transfer the balance pending agreement on the bill.

I'd also be wary of doing everything over the phone, a paper trail is your friend! Regardless of the assurances I'd send an email today setting out the background and confirming that you have been told it will be resolved. The you can forward that email to the HOD or Managing Partner if the money doesn't arrive today.

There's another problem here. Due to your solicitor not doing their job properly you are being forced to contact them for updates...which is putting up your bill. Its a good racket tbf.

Put in a complaint and tell them you refuse to pay extra for their incompetence. Then they will know you have worked out they are trying to inflate their bill by unnecessary work.

Could you also contact ex's solicitor to find out what the hold up is. They might have been trying to get your bank details but your incompetent solicitors haven't bothered to inform you, but are charging you instead. Be suspicious.

I didn't even think you could move until
The money had moved?? We had to wait til ten past five in our move day for the funds to come over and the estate agent to give us the keys. All our stuff Ed getting snowed on on the driveway of the new house.

dont let them fob you off again op.

this is appalling from the solicitors. Regardless of if you get the money today I’d still raise a complaint with the SRA.

you should have got them on completion.

I’d be refusing to get off the phone until they handed me to senior partner. If they hung up on me, I’d be down there in person.

Definitely contact the Solicitors Regulation Authority.

Do it now as an enquiry about how you should be proceeding. Especially since you have now been waiting for a month and your solicitor is asking for payment before proceeding which is akin to blackmail.

Do you have a written agreement about the split of the money?