We have an elderly deaf dog who gets distressed in kennels, so when we were invited to attend a family wedding abroad we asked around to see if anyone we knew would dog-sit for a week. A friend who used to live nearby but moved away a few years ago, jumped at the chance to spend a week here and catch up with her old mates. We agreed to leave her a full fridge and wine in exchange for dog care..
A couple of weeks before we were due to leave she called to say that her request to take the time off work as holiday had been denied and she'd have to take it as unpaid leave. She works part-time and isn't very well off. She wasn't sure she could afford to come if it meant she wouldn't be paid, so we ended up agreeing that I'd pay her £250 plus petrol money. She arrived as planned and we went off on our trip. She sent photos each day of the dog out and about on various walks.
When we got back we discovered that the day after we left she'd tripped over a tree root on a footpath and injured her back. She could barely move, so one of her local friends, whom we know by sight, had looked after her and the dog. Fortunately she was feeling a lot better and was able to drive herself home.
I didn't think any more about it until earlier today when I bumped into the woman who'd helped out. I thanked her. She said she was glad she'd been available to come to the rescue and then said something about her rate for dog-walking being £20 a hour. I was a bit thrown and said she'd be the first person we'd call if we needed a dog-walker in future. She didn't look happy and said something about not normally offering freebies.
I don't know what to do. On the one hand it doesn't feel fair that we pay twice. They didn't even let us know there was an issue. On the other hand this is a village and it won't take long for word of how mean and thoughtless we are to do the rounds.
Do we need to pay the woman who stepped in to help? If so, how much would you offer?