Could we just acknowledge here that the academic staff in departments were not the ones making decisions about accommodation, extra-curricular activities etc? The senior management of the universities had to do that, at great speed when the first lockdown was declared halfway through one academic year, and then had to try to plan ahead for the next academic year at a point when the future was extremely unclear. It's hardly surprising they got it wrong in some cases. The leadership from the government was far from stellar, as we all know.
I used to work as a lowly administrator in a university. It was abundantly clear that most students (and their families too, I expect) had no grasp of university financing, and why should they? They were unaware that decades ago the government provided most university funding from taxes, supplemented by tuition fees paid by LEAs for undergraduates out of the rates. The LEAs also paid maintenance grants to undergrads which were easily enough to live on if you were sensible, without any need to take on a part-time job (this was my experience, anyway), so you could concentrate on your academic work. All of this was affordable because the number of students going onto higher education was tiny. At this point some students might have graduated with a small overdraft, but nothing like the huge paper debts they have now.
Then New Labour decreed that 50% of the population should go to university and instead of a massive increase in taxes/borrowing to pay for it they decided to make the students pay, but to give them low-cost loans to do it.
And lo and behold, within a very few years, almost all central government funding for universities had vanished. I believe there's a block grant for their capital funding for STEM courses, and some funding for NHS-related courses, and that's about it. Students and their families have to cough up or take out loans for both tuition fees and maintenance costs. Students far more often have to work alongside their studies. The loans aren't all that cheap any more. You start repaying on a lower salary than of yore. Etc etc.
It's not universities' fault that going to university is so expensive now, nor that jobs you used to be able to secure with a handful of O levels or CSEs now require a degree. It's also not their fault that successive governments have failed to beef up our vocational education and training so it's a really good and rigorous alternative to an academic route. There are some excellent apprenticeship schemes but there aren't nearly enough of them.
Students and their families see themselves as consumers, as customers, and we all know the customer is always right, so feedback and league tables have taken on a ludicrous amount of importance for university management.
I also think the government has utterly failed to explain to students and their families WHY they thought it would be beneficial for more students to go to university. It wasn't so they could have a terrific time for three years playing sport and using the bar, gym and so on. It was so they could carry on with their education and develop all sorts of transferable skills that they could then take into their working lives and benefit the economy.
We used to have a higher education system that was the envy of the world. I'm not sure that's the case any more.