Care home destroyed clothes

[Annoyeddd]

DM is in a lovely care home with good care staff however the housekeeping staff have destroyed some of her clothes by washing then on very hot wash so I have been asked to replace them.
AIBU in thinking you destroyed them you replace them (the home fees do not come cheap).

Really curious to know where @Alphabet1spaghetti2 recommends buying clothing from that can be washed at 60. Literally the only thing I have ever seen with a 60 care label is bedsheets. And I suspect togas are not the answer.

Also if skin can be adequately cleaned in a cooler bath- which of course it can- why does the clothing by law require to be in hotter water? I wonder if it’s one of those bits of legislation that’s based on the maximum capability of the washing machine (what’s technically possible) rather than the maximum endurance of whatever virus or bacteria (what’s epidemologically necessary)

@PatienceHeatherstone if you read my previous post regarding materials - I think you may find that is mere mortals go to shops - either on line or the high street. Really not hard.
Temperatures for laundry are set in law - end of. It is health’s and safety and infection control, not down to what a machine can or cannot do. It’s set by experts in these fields. So do not ask or expect staff to break it.
However, feel free to campaign with nhs, cqc and government for a change in laws and regulations, you evidently have the passions and time to do so.

It sounds like clothes are hot-washed as routine for infection control. From experience of my grandma being in a care home you are lucky to have got any clothes back at all - the dresses my mum took in, all labelled, would vanish in a couple of weeks.

Just because clothes have a 30 degree label, its an attempt at being environmentally friendly, it doesn't always mean they can't be washed hotter.
Good quality cotton, poly cotton, polyester type and jersey fabrics will stand up fine to washing. Look in Lands End or similar. Size up a bit and pre wash at home if you are worried about shrinking.

For those saying 'skin doesn't have to be washed at 60°' - skin is impermeable. Particles, bacteria etc can be removed physically by washing with soap and water. Similarly the plastic mattresses in care homes need no more than soap and water to meet infection control standards of hygiene. They are impermeable. Bedding and clothing is fibrous, faeces etc soak in. The only way to remove bacteria is a hot wash guaranteed to kill them, they can't be physically removed.

Please wash anything that is considered 'delicate' yourself

Care staff are over over worked and under paid 😊

There is a difference between washing clothes at 60 and a boil wash. The clothes I have taken in would withstand washing at 60. I would have been told if there had been a noro outbreak and not allowed to visit.
Have been looking at the information from the home regarding laundry and there is very little apart from putting name labels on. The brochures and the website show "residents" dressed well.
Just have to keep fingers crossed that it doesn't happen again.

@Annoyeddd it’s almost guaranteed to happen again. As has been mentioned time and time again in this thread, noro isn’t the only reason for high temp washing. You won’t be notified about every single bodily fluid incident or diseases which require high temp washings but are not, under law, notifiable.
if you don’t want to take that risk - tell them to nag all her laundry and you’ll do it yourself.

No they would never do that warm water only.

and it was the carer who was critical of the laundry staff for putting all the laundry in the boil wash.

Please speak to the care home manager and let them know that their staff training may need a check to ensure everyone is up to date. The carer may not work in the laundry but will almost certainly be putting the clothes in the red sluice bags as her/his part of the laundry process.

Cleaning up a full grown adult who is incontinent or worse, doubly incontinent is not a simple, neat and tidy task. As many incontinence aids you have in place, you are still cleaning up the equivalent of a 9+ stone baby who's legs you cannot just raise up in one hand and wipe the poop away with a couple of baby wipes. Many people cannot even be moved at the hips or knees without significant struggling by two carers. It's messy. It's hard. Pooplosions happen. Clothes accidentally get dribbled on with urine when assisting someone on to a commode. Pad leaks happen for many reasons and being too full isn't always it. Laying on their side with a slipped pad often means everything their wearing is off for the sluice wash.

But seriously, please feel free to home launder. It would be good for you, your mum and the carers/laundry assistants you're not happy with.

You know what sometimes people are poorly and they have unintended toulet accidents
Absolutely understand where you are coming from but for one or two outfits that they could by help that needed a boil wash YABU to think you can claim back the cost. If that is what happened

*That they couldn't help
(Not buy help)

I just think this post is in poor taste
From the outset
It was clearly an unsuitable circs and OP is more bothered baker how much the fees are

It's not a fee thing- it's a sometime things change and have to do what they do thing- please just buy the new clothes and have a chat if you need to with the manager
Please don't post that "a carehome has destroyed your mums clothes" and be snarky about all of it without any other explanation because it just comes across that you think the servants didn't perform well

@MugginsOverEre
request permission to knock the term pooplosion! (We always used poonami)🤣

Knick not knock (duh!)