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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Supermarket getting rid of changing rooms. AIBU

101 replies

dottypotter · 25/06/2022 14:42

The Local Asda had a changing room as they sell clothes etc where you could try things on. Its gone now, dont think it was anything to do with Covid they just got rid of it and put some more stuff to sell in its place.

There are times you want to try something on and cant. If you sell clothes shouldnt you be able to try them on? What would happen if all shops that solds clothes got rid of their changing rooms? Surely this will lead to more people bringing stuff back too?

A lady was looking for the changing room today for her daughter to try something on and was told the changing rooms have gone. She said to her daughter you'll have to try this on over your clothes then. Not the same is it.

Bit cheeky to get rid of the changing rooms just so they can push more stuff. Has the person who made that decision never needed to try anything on then. Mad.

OP posts:
Wilma55 · 25/06/2022 14:44

Our sainsbury's did this ages ago. Inconvenient but can take them home to try and return them if necessary.

fallfallfall · 25/06/2022 14:47

Theft, loss management. Inconvenient truth.

Plumbear2 · 25/06/2022 14:50

It's the same at our Asda, nightmare when my son needed to try on school trousers ( needs adult sizes and wasn't sure of the fit). I took then home one at a time to try, took 4 attempts. Not everyone can afford to buy several sizes to take home to try.

Bighairydogs · 25/06/2022 14:51

I hate not being able to try things on. Really annoyed me in covid - I bet you no-one caught covid from trying a jumper on ffs. YANBU.

dottypotter · 25/06/2022 14:53

Wilma55 · 25/06/2022 14:44

Our sainsbury's did this ages ago. Inconvenient but can take them home to try and return them if necessary.

causes them more work though dosent it refunding you, easier to have a room.

OP posts:
dottypotter · 25/06/2022 14:54

fallfallfall · 25/06/2022 14:47

Theft, loss management. Inconvenient truth.

loss managment, not sure, they dont mind losing money by self service tills and people not scanning items.

OP posts:
44PumpLane · 25/06/2022 14:55

This is something that disproportionately impacts poorer people, like a prior poster says, not everyone can afford to buy multiple sizes just to have a try.

Also there is the fact that it may not be convenient for some to travel to their local large supermarket to constantly be returning clothes.

When I was younger if I was going shopping in Primark I used to wear leggings and a vest top with a dress over, so when I wanted to try stuff on, instead of waiting in the daft long queue I could try clothes on over the vest top, or take my leggings off and try trousers on under my dress.....pretty effective but had to be pre planned and not as convenient!

PansyPetunia · 25/06/2022 14:56

Have you seen the state some scummy customers leave them in?

Theft also, it's rife!

StickChildNumberTwo · 25/06/2022 15:00

When one of our local supermarkets had their changing rooms closed due to covid, I heard staff advising someone to buy things, go to the toilets to try them on, then bring them straight back if they didn't fit. Not ideal, but less hassle than taking them home and having to do a second trip if they don't fit. Although I recognise supermarket toilets aren't always the best, and there's not always as much space as you'd get in a changing room.

PansyPetunia · 25/06/2022 15:01

Toilets will be next to go!

user1471517095 · 25/06/2022 15:06

I wanted a Bra in Asda last week it's out of my way but I was in the area for another reason. I had to buy 2. Try them on in the loo and get a refund on one.

BiscoffSundae · 25/06/2022 15:10

All the supermarkets near me that sell clothes have never had changing rooms.

OwletteGeckoCatboy · 25/06/2022 15:23

They did it to reduce George colleagues I know because I work there. I personally don't like buying without trying on.

Lulu1919 · 25/06/2022 15:26

My local Tesco and Sainsbury's have got rid of theirs too

AnyFucker · 25/06/2022 15:27

I used to buy the odd thing from Asda. Not any more because I am often not visiting again within the time frame for a return.

so that is that. They must be losing revenue for this

dottypotter · 25/06/2022 15:36

OwletteGeckoCatboy · 25/06/2022 15:23

They did it to reduce George colleagues I know because I work there. I personally don't like buying without trying on.

get rid of staff you mean. Perhaps they shouldnt sell clothes if they cant provide somewhere for them to be tried on.

OP posts:
Nein9 · 25/06/2022 15:37

I noticed this, been in 3 different Asdas in the past few months, and not one has had changing rooms available (when previously they did). The last one I visited had even had the sign pointing to the changing room covered with a piece of cardboard, and the doors were locked.
I've just stopped buying clothes from there, unless it's for the kids. I used to get the odd thing, but I'm not buying multiple things to see if they fit then having to get a refund. Too much hassle.

OwletteGeckoCatboy · 25/06/2022 15:38

dottypotter · 25/06/2022 15:36

get rid of staff you mean. Perhaps they shouldnt sell clothes if they cant provide somewhere for them to be tried on.

Yeah thats what I said?

lap90 · 25/06/2022 15:42

Yeah it's annoying and it's sometimes why i'll even pass on buying something. I hate the faff of returning something, especially in a supermarket.
The thought of trying something on in the supermarket toilets doesn't appeal to me.

BogRollBOGOF · 25/06/2022 15:59

If I can't make a reasonable judgement that something is going to fit well, I'm not going to waste my time and money on attempting to buy it/ returns.

Shops are losing out to online competition and changing rooms are the advantage over buying remotely. It's throwing that advantage away.

LetitiaLeghorn · 25/06/2022 16:09

What's going on at Asda. There always used to be something in their clothes I like. Now it's really poor stuff. Cheap designs, cheap material, but not cheap prices. What's happened to Asda?

DomPerignon12 · 25/06/2022 16:10

It's a cheap supermarket, not a department store or clothes store.
Their target market is people who want things cheap, convenient to pop in with their shopping. What I call 'commodity clothes' like t-shirts, jeans etc. They're not competing with the likes of high street clothing chains.

I won't be surprised if they stop selling clothes soon anyway. It used to be more high margin but that's been shrinking thanks to the growth of online shopping. Secondhand clothes (easily available) with apps like Vinted have also eaten into the market.

WaitingForTheGhostTrain · 25/06/2022 16:11

I agree it is frustrating. I need a top for tonight so went everywhere looking for something and the only place I found something was Sainsbury's. I asked an assistant for the changing rooms and she said they had gone. I bought it, took it home and yep too small on the arms. Didn't think to try it on in the toilet!

sorryyourprincessisinanothercastle · 25/06/2022 16:20

My local Asda and Tesco have done this. It's a complete pain in the arse. I can be either a 12 or 14 so need to try on both sizes. I'm finding myself looking at the clothes, liking them but thinking it's not worth the hassle. I'd need to have enough money to buy both or do two or possibly three separate trips to buy and return items.
I guess these super rich companies don't want to pay for an extra staff member to work on the clothing department. Hopefully they lose sales.

dottypotter · 25/06/2022 16:31

DomPerignon12 · 25/06/2022 16:10

It's a cheap supermarket, not a department store or clothes store.
Their target market is people who want things cheap, convenient to pop in with their shopping. What I call 'commodity clothes' like t-shirts, jeans etc. They're not competing with the likes of high street clothing chains.

I won't be surprised if they stop selling clothes soon anyway. It used to be more high margin but that's been shrinking thanks to the growth of online shopping. Secondhand clothes (easily available) with apps like Vinted have also eaten into the market.

Dosent matter whether its a supermarket or not they sell clothes so provide somewhere to try them on. Seems like most people agree. They are shooting themselves in the foot by not doing so.

Did they ask people what they thought or even explain where they had gone. Bad management decision.

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