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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Did you thank/ buy a gifts when moving house for your estate agents/ solicitors etc?

135 replies

badaboomed · 09/06/2022 17:03

Hello, We are hopefully completing on a house tomorrow.

Increasingly im seeing examples of people giving people involved in their house sale some form of thank you gift

Is this the norm? Will our estate agent/ solicitor/ mortgage broker feel we are terribly ungrateful if we just pay them as normal?

OP posts:
RomeoMcFlourish · 25/06/2022 18:10

Not a fucking chance. I should’ve bought myself a present for tolerating their bullshit.

Blowyourowntrumpet · 25/06/2022 18:13

Definitely not. I pay them straight away. Surely that's all that's needed

eldorado02 · 25/06/2022 18:27

We sent a bottle of champagne each to our solicitor and mortgage broker, as their hard work and excellent communication made the process so much easier for us as first time buyers. About £60 total, so fairly minor in the context of home buying spending! We’ve also recommended them to everyone we know going through the purchasing or mortgaging process, so I hope we’ve paid it forward as well. Having seen friends have a particularly difficult time with conveyancing solicitors, we thanked our lucky stars to have such a good one, and our mortgage broker always gets us a better deal than we could arrange ourselves!

FrippEnos · 25/06/2022 18:33

HintofVintagePink

That is what you are paid to do.
I'll say what they say to my profession when someone posts similar to you

If you don't like it. Leave.

I would love to go into details about the shit that I am dealing with thanks to a very poor service. Suffice to say that they should be paying me not to give them a review. Because it won't be a good one.

HintofVintagePink · 25/06/2022 19:01

FrippEnos · 25/06/2022 18:33

HintofVintagePink

That is what you are paid to do.
I'll say what they say to my profession when someone posts similar to you

If you don't like it. Leave.

I would love to go into details about the shit that I am dealing with thanks to a very poor service. Suffice to say that they should be paying me not to give them a review. Because it won't be a good one.

Actually @FrippEnos you are correct. That is what I am paid to do. Which is why I give an excellent service, going over and above and working well outside my contracted hours to give service to my clients. I don’t want to get paid for doing a standard job.

I am very good at what I do, because my clients come first and I put my heart into it. It is appreciated when a client says thank you. As I said in my post, that doesn’t have to be by way of tangible gift.

I also acknowledged there are very shit conveyancers, and it sounds like that’s your experience. I’m sorry you are being put through that, but it doesn’t lessen the time and effort excellent conveyancers/solicitors do put in.

FrippEnos · 25/06/2022 19:58

HintofVintagePink · 25/06/2022 19:01

Actually @FrippEnos you are correct. That is what I am paid to do. Which is why I give an excellent service, going over and above and working well outside my contracted hours to give service to my clients. I don’t want to get paid for doing a standard job.

I am very good at what I do, because my clients come first and I put my heart into it. It is appreciated when a client says thank you. As I said in my post, that doesn’t have to be by way of tangible gift.

I also acknowledged there are very shit conveyancers, and it sounds like that’s your experience. I’m sorry you are being put through that, but it doesn’t lessen the time and effort excellent conveyancers/solicitors do put in.

HintofVintagePink

From the sound of it, I would have loved to have gone with you and your firm.

And I do fully accept that I have had a poor experience but due to that I will not tar every conveyancer with the same brush.
But unfortunately even with lots of research you don't know what you are getting till you are many £s deep in the process.

TuppyBarmyFotheringale · 25/06/2022 20:01

No! Both of them were more than adequately remunerated for their services. They're not my friends.

Notinthemoodforthis · 25/06/2022 20:05

We left champagne for the buyers, spent couple of hundred pounds on our best estate agent you can imagine, then sent a hamper to the lady who did our conveyancing, she was exceptional. We have some experience with buying and selling and don’t always go the extra mile, but we had a great team working for us this particular time and were grateful. So I would do it if they were out of the ordinary great. If not, that’s what the fees are for.

MrsSkylerWhite · 26/06/2022 08:58

Wiseflower

MrsSkylerWhite
Good grief, no. The big, fat fees for very little work are enough!

The EA we used, did his absolute best for us, was professional and always kept in contact and did an excellant job. Thanks to him, the whole sale process went exceptionally well considering the turns and roundabouts, he advised and guided us through out, we had a perfect house sale because of him.🤗”

so, he did his job then. Excellent, glad it went well for you.

Wiseflower · 30/06/2022 08:12

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