in expecting a hotel to send DS's teddy bear back to us?

[Viggoswife]

We left it while on an overnight break last week. DS is broken hearted. DH packed (of course) and left teddy bear on the bed. We have phoned three times and it has still not been sent back to us. We are now having to take a 4 hour round trip tommorrow to get it back as DS cant do without it. Feel really pi*sed off TBH. Spent quite a bit of money in the hotel - had to have two rooms apparently because DH and I and 2 DC (under 5) could not all sleep in the same room - never heard of this before - of course both DC were in with me and poor DH was relegated to a room down the corridoor like a bad smell.

Am actually really upset as DS has had this bear since he was a baby and we are all really attached.

I think that is terrible service btw and when ted is home, let them know how you feel in a letter to the manager.

We stayed in Algarve a few years ago and DS's beach/pool wrap (a white teddy towel with ears on the hood) which was abour 4th hand and covered in suntan cream stains got taken away with the towels (I blame DH).

We got it back 10 days later with a note from the head of spa services.

sorry flight attendant seen you on plenty of threads you are a legend

Really mean of them !

We once left 3 0r 4 (tiny) teddies/toycars/precious little pieces of junk treasure in a very expensive hotel. They arrived back in a padded envelope by first class post very quickly indeed; in fact had gone into said envelope before we'd picked up the phone to ask if they were still there.

We left a DVD in the machine in a Haven caravan earlier this year. Realised as soon as we got home because DS wanted to watch it again...opened the case to find empty space. Called the reception of the park who stated that they 'would not' go and knock on caravan door and ask new occupants if they could check for the DVD. The cleaners would check the next time caravan was empty which would be in a week and if they happened to find it then we would need to pay a 'handling charge' of £18 to have it returned!! How much profit would they have made on posting a DVD with no case and charging £18? Apparently that is the standard charge to return any size of item. Told them not to bother11

My friends daughter recently left an item in a hotel room and the hotel had no problems returning as long as the shipping was paid.

Hope somebody local can help, if not ask them if they will return if you pay the postage.

ohhh how awful some time ago i worked in a family run hotel and someone lovely ted was left behind....i posted it to their home addy with a card from the hotel and a little letter as if ted had been staying with us and helping us ...we got a lovely letter off mum who couldnt remember exactly where hed gone missing..........about haven we were in a caravan when a member of staff approached and ased could she chec the top of the cupboard in the kitchen? intrigued we watched as she pulled a thick zip up wallet down opened it and there was several wads of money bank books credit cards house deeds etc etc inside it.

dippy - that is how a hotel / pub (any size of tourist accommodation provider) should be handling a lost teddy. Sure it costs them money and time, but it also results in a very happy customer who is far more likely to visit again.

Viggoswife - Cotswold Journal (editor: Tony) seems to be the local paper, if you want any publicity. Expect they are looking for stories this time of year, and the case of a missing teddy, with a happy ending (thanks to a Mumsnetter) is sure to appeal, if they have a space to fill in this weeks paper.

Has Teddy come home ?
Is he all tucked up in bed all snug.
Please tell me that this is so.

I left my wedding bouquet in our hotel

collected said withered blooms 2 days later

romantic, moi?

Mehdismummy - thanks!

Never been called that before!

I left a large silk filled pillow in a hotel in France last year ( like the Queen I travel with my onw!) they sent it back free of charge in one of their very posh linen laundry bags beautifully packed!

How absolutely beastly of them! Who's the manager of the hotel? Can you ask to speak to him/her? Please let us know what happens.

I've got a blanket(still!) who's biggest adventure was to get chucked in to the hospital laundry with the sheets when I had dd. I was hysterical but they found it somehow! phew!

How mean! We once had a one-armed teddy sent to us in the UK from a hotel in Sydney. We now always recommend the Holiday Inn at Darling Harbour because they cared enough to send our boy's bear back with a lovely little note about the bear's adventures.

Sounds very mean. Most places are fine with this. We once had a toy lorry sent back to us after DD (as toddler) left it at a wedding reception. Some friends even got their changing-mat sent back to them!

How mean. We had a similar thing a couple of months ago and the hotel wouldn't send the toy until we sent a pre-paid envelope. I offered to pay way over the odds by card over the phone but they wouldn't have it. They obviously couldn't be arsed to go to the post office for days after we sent the requested envelope either. Obviously none of these people have kids who cry themselves to sleep without their favourite cuddly

You are also an absolute star Flllightattendant!!! Not to mention Mrs Malumbas who put her self out to go and get my sons bear and post it back to us this morning. I can t believe the kindness of people on MN who I have never even met. Really restored my faith in people. Thank you all again so much for your kind and generous responses.

That's appalling. I've left loads of things in hotels and they've always sent them back to me.

the hotel should be ashamed, i hope they read this post, or have it sent to them. thank god for kind mners.

YANBU. It doesn't take 2 minutes to put something in an envelope to post it, and they've already got your address.

whoops - whose for my fellow pedants!

Glad someone could help!

What terrible service - and what utter nonsense about you having to have 2 rooms - in the last few months we've stayed away twice with our DC.

In October we had a 6,3 and 4/5 month old - stayed in a hotel (big one)- double bed for us, pull down beds for the older DS's and a travel cot for DS3.

Then in December (DS's were 7,4 and 6 months) we stayed in a TINY B&B - where they had a room with a double, one normal single, one of those fold up "easy" bed things and a travel cot.

Utter nonsense that you couldn't share IMO.

DH travels a bit on business and more than once has had things sent back to him by hotels foc. Once was a bottle of aftershave. Once was Harry Potter and the hlaf blood prince in hardback which must have cost a fortune to post. I think he had fallen asleep reading it and left it in the tangled bedcovers.