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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

AIBU to refuse to pay cash

275 replies

cashorbanktransfer · 05/05/2022 15:41

We have just had some decorating done. Used what appeared to be a small but reputable company. All prices/spec agreed by text.

Work is completed (fine) and now we have been asked to pay cash (several thousand pounds). We refused as the prices were not agreed for this and we have continually asked for bank details so we can pay in full.

Have now been told there is high rate interest added if work is not paid cash within one day of completion as per terms and conditions. We were obviously not told this in advance! I never asked to see terms and conditions as expected to pay in full on completion.

Can a business legally require cash without agreement in advance. Surely the only reason for cash is to avoid vat or ni or tax or something - or would there be any other reason?

Thank you

OP posts:
purplesequins · 05/05/2022 16:46

give them a pre-loaded gift card with the amount? Grin

yabu
I never pay big invoices in cash and always insist on an invoice before paying. if they didn't mention payment method and t&c with the quote it's on them.

chisanunian · 05/05/2022 16:47

Giraffesandbottoms · 05/05/2022 16:26

I thought the cash rule was to do with VAT? Like there is a specific threshold for VAT on their work/goods or something? I can’t remember but I feel like they can have 40k transfer but if any more they have to charge VAT? Could be nonsense a builder told me once but made sense at the time

That builder was describing tax evasion to you.

What some traders mean by that is that if you pay them cash in hand there is no trace in their accounts of the transaction, and they don't then charge you the VAT which they would have to do if they put the transaction legitimately through their books. They are fiddling not only VAT but income tax and/or Corporation tax as well. If they are investigated then you, their customer, will be liable for the unpaid tax.

There is a rule about cash transactions though, for £10,000 and upwards which is to do with money laundering. It is to prevent drug barons and other criminals from laundering large sums of money. Anyone being paid like that has to confirm that the person paying them is who they say they are, or face the consequences if they're not.

MyrtlethePurpleTurtle · 05/05/2022 16:47

AllMyExesWearRolexes · 05/05/2022 16:45

Money laundering regulations may make it difficult for you to get the cash from the bank expect to be questioned in the branch...

With Barclays, there is zero limit - however, 24 hours’ notice is required for sums above £2k

TattiePants · 05/05/2022 16:48

@PutinIsAWarCriminal I'm having the exterior of my house painted next week and that is £2.5k before they do any internal jobs.

AchatAVendre · 05/05/2022 16:48

Is there a written guarantee provided with the work and do you have a written quote? This sounds like a tax avoidance scheme by the builder. If the quotes were provided by text only I assume that means no proper written quote on headed notepaper with their payment terms so therefore theres no enforceable clause in your contract to pay extra for not paying in cash.

I just wouldn't pay in cash anyway. Its far too dodgy. Unless you've specifically agreed that in advance of course.

Apricote · 05/05/2022 16:50

Surely they have no absolute right to be paid in cash, and certainly not if they didn't inform you of this beforehand? I wouldn't do it. & I wouldn't be paying any "interest" either.

Sapphirejane · 05/05/2022 16:51

I would just pay them cash to make them go away as they don’t sound particularly reputable and if you feel that strongly tell HMRC. It’s not up to you to act as an agent for HMRC, they have paid staff for that.

As for all this hand wringing about tax dodging and funding the NHS. No I don’t condone tax evasion but the amount of tax lost through legal loopholes and allowances only accessible by the very rich is an ocean compared to this. I get much more angry about that.

Apricote · 05/05/2022 16:51

But why haven’t you paid them? They’ve told you how they want paid, you have the money to do it I presume, are you not more worried about your own morals in refusing payment for work you have had done than theirs?

They've told her what they want, that doesn't confer an obligation on her to oblige.

Ihatethenewlook · 05/05/2022 16:53

Sh05 · 05/05/2022 16:30

What guarantee have they given you on the work done?
If you pay a large payment for considerable work in cash what protection do you have in regards to proof that they carried out the work for you if any problems were to arise later on?

This. If he wants thousands in cash then the jobs clearly off the books. That means there’s no record of it, there’s no insurance/warranty and the op is up shit creek if he decides to pull a fast one.
Just imagine what the comments on here would be if the op had said ‘I had expensive building work done and I paid the lot in cash, a few weeks on though it’s become clear that the entire job has been botched. However, when I contacted the contractor he denied all knowledge of it’. She’d be called all sorts on here for her stupidity

Westfacing · 05/05/2022 16:55

If you do pay in cash just make sure you ask for a receipt.

Pepperama · 05/05/2022 16:57

Surprised how many people don’t care if tradespeople commit tax fraud and think that helping them do it by accepting special cash only rates is ok. It’s money that’s missing for education, council services, police, courts, and most importantly the NHS. No wonder that services struggling if everyone is ‘up to them if they pay tax, as long as I personally benefit from the fraud then that’s ok’

TattiePants · 05/05/2022 16:58

The time for this business to stipulate T&Cs was up front before you agreed to the work. Yes, they may have a valid reason for wanting cash but in most cases, it's to keep the money out of their books.

I posted a thread last year about a roofing contractor who I'd never met before that gave me a quote of £25k for a cash in hand job and refused to do the job if it wasn't cash. In reality, by the time I'd added all the extras on it would have been way over £30k and he expected me to go into a city centre branch, withdraw a huge amount of money putting myself at risk and then just hand it over with no trail. He also asked me to not tell anyone about it. Needless to say, I didn't use him and whenever his name comes up (he's bizarrely really popular) I warn people.

AchatAVendre · 05/05/2022 16:58

But why haven’t you paid them? They’ve told you how they want paid, you have the money to do it I presume, are you not more worried about your own morals in refusing payment for work you have had done than theirs?

Theres no morals in relation to potential tax avoidance. Its a crime and its immoral to support that or any risk of it.

LowlandLucky · 05/05/2022 16:59

Just pay the bloody bill, you have had the work done and you are happy with it so pay. No wonder so many small businesses go under.

Pixiedust1234 · 05/05/2022 17:03

NeedAHoliday2021 · 05/05/2022 16:32

@Sweetmotherofallthatisholyabov do people still have cheque books? None of my bank accounts with major banks do.

Yes. I had a new one yesterday and i still have 10 blank cheques in my old cheque book. I'm with Lloyds bank.

Some banks make you request a book, some are automatic. Its the same with paper statements - you have to ask, otherwise the banks assume you want to do your entire banking online. Go check your settings.

QuirkyTurtle · 05/05/2022 17:04

I would never pay 'several thousand pounds' in cash. Ever. I would not carry several thousand pounds from the bank to my house, not even for a short period to pay my contractor.

It sounds like tax evasion because they want to stay under the £85k threshold for VAT. Even if it wasn't, who cares, you don't have to pay cash if 1) it wasn't agreed before the work was carried out and 2) you don't feel comfortable.

clarasara · 05/05/2022 17:08

Bigtruth · 05/05/2022 16:18

I'm not being serious.
Just stand your ground. If they want to take you to court, tell them you'll see them in court where they can explain their business practices and why they can't accept a bank transfer (or cheque).
You haven't signed to agree to interest if payment not made in cash so they can talk about their terms all they like.

I agree with this. It's not as though you aren't offering to pay them! Tell them it's a bloody cheque if not.

MrsPnut · 05/05/2022 17:08

I could lose my professional membership if I aided someone to commit tax evasion or I suspected they were committing tax evasion.

I did once have scaffolding at my house and I’d had a quote that said nothing about payment methods or terms. It was only when arranging for them to remove it that they said it was a cash price quote and they’d have to add the VAT on if I wanted to pay by bank transfer.
I asked for a VAT invoice and paid the higher amount, I also reported them to HMRC for it.

Online banking is so easy and quick
now with faster payments that I wouldn’t pay any tradesman in cash now and I’d avoid anyone who asked.

ChilledScandi · 05/05/2022 17:08

LowlandLucky · 05/05/2022 16:59

Just pay the bloody bill, you have had the work done and you are happy with it so pay. No wonder so many small businesses go under.

No wonder standard living in UK is rapidly getting worse, noone wants to pay tax. People only want rights, no obligations.

clarasara · 05/05/2022 17:09

Or do half half! Maybe give them 500 quid in cash as only two trips to the cash machine and transfer the rest!

TheLadyDIdGood · 05/05/2022 17:10

My dad had a business and sometimes preferred to be paid in cash so he could pay his temporary staff. It could be to do with this, so I'd pay in cash this time. However, let the firm know that your bank needs 48 hr notice for large cash withdrawals. They can't spring a large cash payment request at short notice because banks have a withdrawal limit.

Leftbutcameback · 05/05/2022 17:10

I wouldn't want to be walking around with that amount in cash. Our banks are in the centre so a way from parking, I'd be nervous. As other say cash machines aren't going to work. Have they provided you with a written VAT invoice?

Bollindger · 05/05/2022 17:10

I would tell him it is Bank Transfer or he takes you to court, and that you will be providing proof via the messages that you WANTED to pay him, but he said cash only,

ZealAndArdour · 05/05/2022 17:11

Do they deffo mean literal physical cash or just bank transfer? Rather than card payment which they’ll get charged.

DeskInUse · 05/05/2022 17:11

Ask to see the terms and conditions, along with your signature confirming you've read and agreed them