To hate customers

[rahjama]

Somewhat lighthearted.

Working in hospitality/retail, what things do customers do that really, really annoy you when you're working? I'll start

• Booking for 6 people and then saying "Hope it's okay we're now a party of 194"

• Paying in cash but they're 1-20p short. "Can you cover it?" No I cannot

• Sitting on tables that are dirty/unset/in the process of being cleaned when there are clean and set tables literally next to them. Then complaining about the lack of cutlery.

• Buying the cheapest pint, saying it's flat/doesn't taste right, then swapping for the most expensive pint.

• Picking up an allergen menu and then saying "is this all you do?" No that's all we do GLUTEN FREE it says at the top!!!!!!!!!

I was talking to an ex holiday rep once and she is convinced that some people only go away on holiday in order to moan.
Someone behind me in a short line for some orange juice on holiday started moaning that she had to queue , it took all of two minutes to get her drink and the machines did work fairly well. Some people are just hard to please :(

Another one for bus driving. It was rush hour and very busy. I saw a young woman at a stop, I shouldn’t have stopped to let her on because I was so packed but decided to try and squeeze her on.
She got on and was right by the front doors. This is a big NO NO. Anyway I turn a blind eye for a minute because I was sure lots of people were going to get off at the next stop, which they usually did. But this time only one or two got off.
So I politely asked the young woman to move down just a bit. She then barked, “well I’ve been stood here for ages and you never said anything, don’t know what your problem is”.

Yes love, Ines trying to be nice by letting you squeeze in, against my better judgment. Next time I won’t bother doing that. So I never got myself in that position again.

And another occasion. I was driving a London bus and a woman asked if she could get on through my back doors, she had a push chair with her. I said yes she could, but I asked if she could put her Oyster card on the card reader first before boarding through the doors, partly because I was fed up of some mother’s boarding the bus and not paying.
She then went mental and started calling me a jobsworth and all sorts, all the while she was in her phone talking to someone.

30 minutes later she gets off talking to whoever she was talking to and was still slagging me off to them!

Ever wonder why lots of London bus drivers generally never talk or really interact with passengers? Or why there’s such a high turnover of staff?

Sorry for the bad grammar above, predictive text !

In the restaurant i work at.. .Mr Smith phones up at 11.30am on a Sunday...bearing in mind lunch service starts at 12.00pm...he demands to come in at 12.30pm and he wants table 22....my colleague who answered the phone said 'sorry table 22 has already been reserved'....Mr Smith then demands colleague speaks to owner to get this rectified.
Mr Smith comes in a bit later and we give him a really shitty table...thing is if he'd been polite we would have given him table 22 but he was an arsehole from the start.

YES! particularly after said store has spammed you relentlessly to download said app until you give in. If it helps I screenshot my lidl card before I go now to save with this issue.

Customers on their phones is surely less rude than till assistants chatting to one another while serving?

Just remember that there's a good anagram from customers. In case you don't know it the first word is store.

I tried 5 anagram solvers before I found that!!! (But jolly apt)

Oh bless you, I did a short stint in a small supermarket & holy shit the crap that came out of peoples mouths 🤦‍♀️

oh you look bored I’ll come to you, it’ll make your shift go faster…..No I’ve been here since 6am I’m not bored, I’m fucking annoyed with that comment, I’ve heard it 7 times today already.

I only came in for bread & milk…. That’s £67.24 well that was bloody expensive bread & milk wasn’t it & the 3 family sized bars of dairy milk do not count as milk just for the record.

God it’s raining cats & dogs out there, your so lucky your in here where it’s dry…. No it’s pissing down with rain you daft bint & for the record I work in a supermarket not a Market so of course I’m in bloody doors 🤦‍♀️ God give me strength.

I'm going to try my luck on a lottery ticket can I have 4 number 2 scratch cards 4 number 5’s 3 number 7’s 2 lucky dips on the thunderball, 2 lucky dips on the euromillions for Tuesday & Friday oh but not the same numbers 2 lucky dips for set for life on Monday & Thursday not the same numbers & 2 lucky dips for the lottery on Wednesday & Saturday not the same numbers though & if you can make them all winners that will be wonderful … oooooookkkkkkkk and that’s going to cost you an absolute fucking fortune & I doubt you will win anything back….but if it’s just a lottery ticket you wanted I think you’ve gone a little overboard.

so yep cashiers in supermarkets feel your pain too; needless to say I left pretty quickly & went to the job I’m trained to do with normal people😂😂😂

@hepaticanobilis

I’m sure the measurement ones are men that expect the inches to be bigger than what they are 😂

It doesn't matter! I'm not a waitress but I am a decent human being who picks up the crap that ds drops on the floor.

@Hearwego

My cousin just stops really fast when these passengers do this, cos fuck em 😂

Retailer worker here, I have 2 ladies who come in every Friday, complain about the items we don't have and say they'll never come here again. EVERY SINGLE WEEK...
Customers who ask where we keep the ice......even had one ask me if the ice would keep if she didn't use it all in a day.....
Had a store refit a few years ago now and at the time of reopening had many many people asking where the milk was.....answered politely many times and eventually resorted to explaining that every item in the shop had been moved APART from the milk.....had loads of customers arguing and swearing that it had been moved. It had not.

I ran a property business that offered inventory services, sometimes clients would say; '... that's very expensive. I could do it myself' to which I'd always reply; 'Go on then'. I'd then turn up to check a tenant in and find a single side of A4 to describe the contents and condition of a fully-furnished property - if anything at all.

I'd just staple my signed disclaimer to it and write up a basic summary report. It was ALWAYS the same landlords of these properties who'd scream blue murder at the end of the tenancy when they tried to retain money (most usually that they weren't entitled to retain) from the deposit and got told by the agent or tenancy deposit scheme they wouldn't be able to claim for anything much owing to the lack of a independent inventory.

When I worked in retail, back in the dim and distant past customers who treated the clothes like crap really used to annoy me, leaving them crumpled on the floor in the dressing room or just shoving them in my face as they left the dressing room - not even bothering to put them back on the hangers.

On the other side of the coin, as a retail consumer, it pisses me off NO end when retail/hospitality staff resolutely refuse to make eye contact or say 'I'll be just a minute' if they're serving a customer that's taking longer than expected, or when you're standing there like a fucking lemon and have already said 'excuse me' three times. Pretending I'm not even there is just plain rude.

Booking for 10 people then announcing they are all paying separately!

Where I live (in Europe) the staff in almost every restaurant and cafe take orders on a small electronic tablet, which also pings the order to the kitchen so the waiters don't need to walk back and forth so much.

The system also allows them to take separate payments from each guest (even card payments) with no problems. I've rarely seen this in the UK, even in the big chain restaurants, whereas it is common in even the smallest of family-run restaurants here.

Many years ago I worked in a bingo hall.

Whilst I was calling the mini bingo numbers the man sat near my podium collapsed….his wife got his bingo card and carried on playing his numbers and her own whilst everyone else was frantically helping him. it turned out that he had a major heart attack.

working in the gambling industry my really opened my eyes 😞

I deliver for a supermarket.

Customer books a time slot 1-2pm. I arrive at 1.45pm.
Customer (angrily): I needed you here at 12.45, I have an appointment at 2pm and it's 45 minute drive.

book an earlier slot then 🤔

Leaving a bad review on Tripadvisor because seven of you turned up on spec on a busy Saturday and we were full, as was everywhere else you left a bad review about that day

I worked in a small family owned cafe. There was a chap who came in at least twice a week and was really friendly. The last time we saw him he had his daughter with him. I asked both of them if they were ok as it was term time and it was unusual to see her. Dad replied that she had a tummy bug. They take a table, order food and drinks, clear their plates and then leave. I go to clear table to find she had puked on both plates and they hadn’t said a bloody word. Just rank.

The abuse I used to get when a customer was selected for a rescan when scanning their own shop.

The abuse I used to get when a scanner wouldn’t release, customer would come to customer services, we’d look into it and discover they hadn’t paid last time and been
blocked “ARE YOU CALLING ME A THIEF? I WANT TO SEE YOUR MANAGER NOW!!!”

Can I pay here (customer service desk)? Customer holding one item, you say yes and they turn around and go and get a trolley full of shopping.

Customers who continue to shop when you have put out an announcement that the store is now closed, because they are so much more important than you and the fact you’ve been there 10 hours and would like to go home means nothing.

I hate customers.

thought you'd like this

The customer who insists you serve their 16 year old alcohol (or worse tries to order it for them and gets annoyed when it's taken away) and refuses to understand that our licence doesn't allow it. The customer who starts screaming at you for slow service when they can see you are running around like mad and seriously understaffed - yes, it's frustrating but I am one person and trying my best I don't need to be shouted at/spoken to like dirt. The fully grown adults who leave half chewed food on the table for you to pick up - and the ones who leave the dirty nappies on the table. The customers who order one thing and then say they ordered something else when you bring it to the table - I read the order back twice Donna pay attention please! The customer who is absolutely vile to you for making a human error that you apologised profusely for and tried to rectify, then complain to your manager saying that you were the rude one. The customer in their 60s thinking its ok to make disgusting comments and leer at the very clearly underage girls starting their first job........... And many, many more. Nope some days I hate customers too (although thankfully most days the lovely ones far outweigh the bad).

I’ve seen that here in a couple of places.
When we go out with friends we usually pay separately. We just add a tip and then split it. When they come to take they payment we just say £40 on each card please.

🤣🤣🤣

😂😂

@Seasidemumma77 I have to disagree on serving anyone regardless of whether they just cut in line. I don’t think it’s unreasonable to expect people employed as bar staff, shop assistants, etc to be serving people in the right order. Like, that’s a pretty inherent part of the job in my opinion…