Electric bill problem, I think I owe £15k :o

[electricbills]

This is not a begging thread before anyone piles on. But I am in a flap over discovering the above.

I've had some health issues, plus building works at home which combined together meant I've not been able to read my meter for a few years as it's in an awkward spot. I can't remember the last time either I gave a reading or anyone came out.

I can now access the meter and with all the stuff about electric prices rising I thought I should start with a clean slate. I couldn't access any of the previous readings online but submitted my figure of 31460.

I've since had a bill (obviously generated before my reading) and according to this my last estimate was 52440. I can't access any bills or readings online further back than 12 months and I don't get paper bills haven't for years.

So by my rough calculations based on kwh of I think 21p, I owe about 15k. My usual bills are about £300-400 per quarter. I feel sick.

I can just about pay it if I completely empty my savings and sell some stuff. But it's such a huge amount of money. I couldn't pay it in one go.

What do I do now?

Talking about GAS bills, I gave EDF a gas reading this morning (with them for elec too but on small business rate)
I'd used 7 units but my calculation varied from their calculation (sent immediately) by 3pence. I did it both ways, using ppu and standing charge both with VAT and without VAT, adding it after.
Rang and spoke to complaints and noted they overcharged the May-June bill by same amount as I used same number of units.
She insisted they used a variation of the calculation and I said that was not allowed as the way to calculate is showed on the bill.
After she talked to a supervisor they agreed to reduce my bill by 6 pence to include the 3p overcharged in May/June.
She also said that she would email their charging department about the anomaly and get it changed to reflect the actual amount as calculated from info on bills.
If you are correct in your own calculations, don't back down but make sure you're right before going that route
It might have only been pennies, but if they do that to every customer, they're raking in (in my case) 3p x 3 million = 30k

Actually 90k 😳

Have you heard anything yet op?

@electricbills

Any update?

Update please!

@electricbills did you ever get this sorted

Was there a conclusion to this OP ?