£760 per month for energy!

[Veuvelily]

Dear God
It was £323.
There are 2 people living in this house

Cancel your DD and pay only what you use each month.

They will bill you , ignore the demands for DD.

What! Surely they've buggered their estimation up? 4 bed detached here and we have the heating on and the tumble dryer going constantly. We pay around £280/month for our dual fuel bill.

@Chely

And here's me being pissed off that ours are up to £160 a month now (household of 8, smart meter).

Wow! Excellent budgeting girl!!

@dementedpixie

I can adjust my direct debit up and down very easily so I can tailor it to match what i am using

Eon would not let me change mine at all. You can only put it up online, but to put it down you have to call them and then they tell you that you can't put it down.

@Indoctro

Cancel your DD and pay only what you use each month.

They will bill you , ignore the demands for DD.

Then they will take you off the fixed rate for breaching the terms and put you on the standard rate.

But I might do that. I did threaten to cancel the DD.

To be clear, I can 'afford' it, but it's very annoying as it's clearly not right.

Ours has gone up from £65 a month to £95 - 3 bed terrace.

Well I did it months ago and now pay nearly £60 a month less than my DD was.

I only pay for what I use. Rather than there over inflated estimates.

@Veuvelily

For the non believers

The boiler is new and the system serviced. I have a very reliable plumber who knows the system very well. He was the one who told me that we could get a timer for the hot water but realistically it shouldn’t make much difference because there is an internal thermostat on it.
I haven’t looked at the bills yet, will have to wait til tomorrow as I have a vision problem- migraine coming!

This sounds wrong.

If it's a new boiler surely it's a combi and it's not a case of having the hot water 'on' as such - what type of boiler is it? Is it gas? Is it combi? Why does your hot water needs to be switched on?
Or are you suing an immersion as well?

3 bed detached house here, 3 people, and our dual fuel is going up from £85 to £150 a month.

£150 a month. For gas and electric. And that is the new price! Where on earth are these outlandish £650 to £800 a month quotes coming from?

Not sure why people wouldn't believe us, but here are screen snips from mine - the top bit is what they changed it to at end Feb this year, the lower bits are what they were predicting last May - the rates have gone up (rates are also on the snip) but not by that much!

3 bed mid terrace with gas CH, one adult, WFH but only boil the kettle twice a day, I don't use the tumble dryer much, nor a hairdryer. My use will have reduced this year as I've been being more careful - shower at gym etc, but even with the old use and predictions this is ludicrous.

@VanGoghsDog Quite probably a system boiler with a pressurised tank like a Megaflo . Common in bigger houses with multiple bathrooms as you get better water flow than with a combi. With a system boiler you do time the water to come on and off, but tbh we used to leave it on all the time and it didn't make a massive difference to our bills or usage. Megaflos do often have an immersion switch should your boiler fail which can be v expensive though if you accidentally leave that on!

@VanGoghsDog

Eon would not let me change mine at all. You can only put it up online, but to put it down you have to call them and then they tell you that you can't put it down.

There is nothing to stop you

a) Changing providers

or

b) Cancelling your direct debit.

It's not mandatory (or LAW) to pay your energy bills by direct debit.

@VanGoghsDog

Not sure why people wouldn't believe us, but here are screen snips from mine - the top bit is what they changed it to at end Feb this year, the lower bits are what they were predicting last May - the rates have gone up (rates are also on the snip) but not by that much!

3 bed mid terrace with gas CH, one adult, WFH but only boil the kettle twice a day, I don't use the tumble dryer much, nor a hairdryer. My use will have reduced this year as I've been being more careful - shower at gym etc, but even with the old use and predictions this is ludicrous.

That appears to be around £1250 a YEAR. Not ten almost ten THOUSAND a year like the OP's...

Not almost ten THOUSAND a year like the OP's... (Dunno why I wrote the word ten twice!!!)

And this is what the ombudsman said about my bills (Eon still refuse to put it down, the ombudsman didn't tell them they had to):

"I have carried out a manual calculation of your estimated annual usage and the associated cost, as you have told me that your direct debit has increased recently by 400%. You have advised that you have recently changed onto a new tariff. As I am not aware of what tariff you have changed to, I have based my calculations on the unit prices which are shown on the bill dated 23 December 2021, which are 17.61 pence per kWh and 22.65 pence per day standing charge.

Average daily usage 6.28 kWh x 365 = annual usage 2922 kWh
2922 x 17.61 = £514,56
365 x 22.65 = £82.67
VAT @ 5% on £597.23 = £29.86
Total electricity cost = £627.09 (£52.26 per month for 12 months)

The increase in the price cap for standard variable rate tariff which comes into force on 1 April 2022 is 54%. This would add a further £28 per month to your direct debit for electricity. "

(that is electricity only)

[quote BeautifulGreenEyes]@VanGoghsDog

Eon would not let me change mine at all. You can only put it up online, but to put it down you have to call them and then they tell you that you can't put it down.

There is nothing to stop you

a) Changing providers

or

b) Cancelling your direct debit.

It's not mandatory (or LAW) to pay your energy bills by direct debit.[/quote]
As I have explained:

1. all the rates are pretty much the same
2. not many providers are currently accepting transfers
3. I could not change while I was awaiting an outcome from the ombudsman (on a different matter, outcome came this week, Eon have credited me with the £100 compensation today)
4. I am on a fixed rate which requires payment by DD - yes, I can stop, but they will take me off the fixed deal and my bills will go up, not down.
5. also, I'd actually rather not move until I have got this all straight as it will undoubtedly cause more problems as Eon will pass on what are clearly incorrect details

I do know how it all works you know.

@BeautifulGreenEyes

Not almost ten THOUSAND a year like the OP's... (Dunno why I wrote the word ten twice!!!)

My annual charge is estimated by Eon at £5,600pa, £466 x 12. No idea where you got your number from.

So, no, not ten thousand, but still on the higher side I feel for a single adult in a 3 bed mid terrace.

[quote Hugasauras]@VanGoghsDog Quite probably a system boiler with a pressurised tank like a Megaflo . Common in bigger houses with multiple bathrooms as you get better water flow than with a combi. With a system boiler you do time the water to come on and off, but tbh we used to leave it on all the time and it didn't make a massive difference to our bills or usage. Megaflos do often have an immersion switch should your boiler fail which can be v expensive though if you accidentally leave that on! [/quote]
Yes, we had one in my last house, with an oil boiler. We used the immersion only when we ran out of oil. We had five bedrooms, three bathrooms.

I think the thermostat in the tank needs checking and the tank temperature.

DementedPixie, yes. It is with OutFoxTheMarket and they have always been the cheapest for us.
Two people, five bedrooms, three storeys and a DH who never turns off a light.

@TrickyD

DementedPixie, yes. It is with OutFoxTheMarket and they have always been the cheapest for us. Two people, five bedrooms, three storeys and a DH who never turns off a light.

But you don't need to accept a fixed rate. You are likely to pay less by going onto the standard variable rate covered by the price cap

Thanks for that suggestion, DementedPixie, I will investigate.

I'm with bulb and they sent me warning letters when I only paid my use not the dd

I've done some noodling around - Octopus are not quoting at all for new customers, British Gas are higher than my current tariff (though only want £113pm - go figure....! This this shows Eon have got it wrong, no?).

@Chakraleaf what happened then , did you ignore the letters and they put you on a different tariff ?

[quote Allhallowseve]@BarbaraofSeville I'm a child of the 80s! Now the immersion heater is coming back to me !
Quick google has told me that combis don't need turning off - had combis all adult life .
Emergency averted ![/quote]
Combos are off by default - they only fire when you're actually using hot water.