Three years ago, after my husband died, a major financial institution really cocked up my life. They have (finally) admitted responsibility, but are fighting me over compensation. The ombudsman is involved, but has now said they don’t cover all ‘consequential losses’, and I may have to sue for some of them. I can’t face it. It’s been utterly awful. Obviously it’s complex, but I’m missing £60k in equity I should have realised and about £800 a month ongoing. The damages add up to about £70k, so it’s not inconsequential amounts they’ve cost me. I’m trying keep my shopping budget under £20 a week this month for me, DD and two dogs. I’m penniless and they make millions in profits. It feels like they have all the power here, and it feels deeply unfair.
I’ve always thought that taking to the media is a low blow, but I’m so exhausted by the whole process I don’t know what else to do. I can’t carry on like this. ) I thought the ombudsman would be the end of it (they’ve been dealing with it since August last year and everything takes forever) and I thought perhaps a bit of bad publicity might push them into being a bit more amenable. Not that I actually have any idea how to do it. Email ‘The Sun’? (I don’t even read the news!). What do people think?