Im sorry... but if this is the case and you are not over exaggerating then all 3 of you are neglecting the child.
The mum for not keeping up with the personal hygiene thing (given its an actual thing) and you both for not speaking to SS... both are neglect.
But honestly, so many step parents and ex partners claim neglect when there is none and the only reason anyone is coming at your right now is because you started your post about time, money and child care and then diverged to neglect.
Story time - my ex took my child and would not return him, 5 weeks I was begging... it started with because I went on date night with my boyfriend, then we moved in together and I had been "treating him different" by focusing solely on our child... then he accused me of neglect...
In our relo, there was DV, he worked 6-7 days a week, went to work came home and smoked weed until he passed out.
Would refuse to carry out parental duties, took all my money, destroyed all mine and my 3 childrens clothes, would not lift a finger for anyone but himself most days.
My house was so big that if you cleaned it the way he wanted it done you would be cleaning it 15 hours a day... so of course in 2020 with home school and online med school with 3 children at home and dealing with DV the house often would get in a state.
What was his reasons for neglect tho?
- because I used a play pen or the cot to keep our baby safe while I attempted to clean the house. Or get some study in or make food.
- my older childrens teeth... they were on a waiting list bc the lack of funds avaliable but regularly attended checkups.
- nappy rash (it was actually an allergic reaction to new baby wipes I bought)
- a button on his bunny suit popping open in his sleep
- school attendance (my country and schools had closures and new policies) and a little paint on their uniforn (he ruined their good ones by taking the washing out of the machine and dumping them wet on the floor in order to wash his 4 work item, he never hung them out and never told me, all our clothes quickly were ruined)
- apparently neglecting a chest infection... except I was the parent who had him diagnosed...
I had undiagnosed ADHD and task initiation and object permanence were the 2 biggest issues of mine.
Now... we had 50/50 of our 2yo, and he works 6 days a week still so DS is not with him 80-90% of the time in his week. DS returned to be with a blunt force trauma injury to his lower back just where the kidney, liver and 12th rib sit. It went unnoticed, untreated and when I askes how and when it happened, he threatened me.
So I didnt give his his time back. And took DS to Dr's and ex's reaction? To attempt to kidnap DS from child care, which lead to police involvement then CPS.
During the CPS investigation ex followes me and kids in car and has lawyered up and made threats of trying to get recovery orders if I dont give him overnight... he rejected regular supervised time and nightly video chat... this rejection was sent via lawyer as well. He had also sent police around to site DS and cops refuse to come over now bc they got sick of it.
So what was next? To call CPS and claim I leave the 2 yo home alone for hours... thankfully cps saw it was not true after a 40 min convo with me and case was instantly closed.
In saying all that, the CPS workers knew none of that... but they still spoke to me for 40 mins while I explained the situation, and on the end they have me their card in case I need support bc its been that stressful my hair has been falling out in chunks...
But in looking at all that above. You have a struggling parent in a DV relo who is doing their best who leaves and continues to try do their best and in his eyes I am the neglectful one. Not him, not his lack of parental supervision, not the unexplained injury that was not treated etc...
So again I say - If you have actual concerns then report it, if you are exaggerating then cut it out. If your parter wants a set regular bi weekly arrangment go to court... but do not sit there and go on about money and time if you are going to bring up neglect and compare your parenting to hers but fail to actually protect a child from abuse...