Either face to face or on the phone! What is going on? Where are all the GPs?
My primary aged daughter is struggling with her mental health..there's issues I won't go into but she needs a referral to CAHMS and I was hoping the GP could help us with this. I ring up and there are never any phone appointments available, they just say ring back later. I was in the phone queue with 11 other people. I said to the receptionist before, "could I possibly make an appointment in advance? I don't mind waiting a couple of weeks." But no..not providing those either. Our local A&E is over run and I suspect this is why. Even the receptionist sounded disheartened