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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To tell doctors receptionist I was correct in what I said.

113 replies

ponyexpress22 · 24/08/2021 17:52

A while ago we had a letter through the post informing us that our GP was resigning. We were given a list of 3 gps who we could apply to. However none of them were taking on new patients so we got assigned one.

When I phoned up to make contact with new one I mentioned that our old doctor had resigned. She answered me very harshly and said "he's retired not resigned." It was like she thought I was implying something distasteful? I apologized and said "sorry I meant retired". So when I got home I reread the letter and I was right. It did say "resigned". Why was she insistent that he'd retired, and should I just forget it? Sorry if it seems trivial. Aibu?

OP posts:
TheKeatingFive · 24/08/2021 17:55

Just forget it.

Drs receptionists are a notoriously prickly bunch, but I don’t know what you’d achieve. Shes unlikely to admit she was wrong.

Whinge · 24/08/2021 17:57

I'd find it odd to get a letter saying the GP was resigning, usually it would be that they're moving practice, embarking on a new adventure or some other fancier way of saying they're leaving. Could it be that he retired and the original letter was wrong?

maofteens · 24/08/2021 17:57

OK this is not something to get het up about. When faced with rudeness like this I just think the person must be having a hard day and forget about it - if you rang back to correct her she'd probably not recall the conversation in the first place!

SquirryTheSquirrel · 24/08/2021 17:59

Was the GP of an age where retirement would be likely? My guess is the letter was wrong.

ShoppingBasket · 24/08/2021 18:00

I've yet to meet a nice Doctors receptionist. I wouldn't give it any thought

Sirzy · 24/08/2021 18:00

What a bizzare thing to even give a second thought too let alone consider going back and correcting her!

ponyexpress22 · 24/08/2021 18:00

I just didn't want to get off on the wrong foot. It's a very small town and all the doctors are probably known to each other. I just don't understand why she corrected me. But yeah, she was likely having a bad day. I was too if truth be known.

OP posts:
anotherdayanothertea · 24/08/2021 18:00

I'm autistic and this would bother me hugely but I am aware most people would shrug it off. I hate to be misunderstood (after being so for many years) so the idea that someone was insinuating I said something incorrect me would really irritate.

icelollycraving · 24/08/2021 18:01

I wouldn’t give this head space.
Doctor’s receptionists appear to have a specific spikiness to their role. I guess retired equals sweet old gp going to play golf, resigned gives the connotation of them finding something better.

SquirryTheSquirrel · 24/08/2021 18:01

@ShoppingBasket

I've yet to meet a nice Doctors receptionist. I wouldn't give it any thought
The ones at my GP surgery are always friendly and helpful.
ChickpeaCrunch · 24/08/2021 18:02

For all they know he's quit and got a new job down the pub. It doesn't really matter though does it? Are you going to ring them back and tell them what the letter said?

ponyexpress22 · 24/08/2021 18:02

Doctor only mid fifties I'd say. I was so upset, he was so lovely.

OP posts:
slashlover · 24/08/2021 18:03

Would you phone up specially or send a letter? Hmm

ChickpeaCrunch · 24/08/2021 18:03

@ponyexpress22

Doctor only mid fifties I'd say. I was so upset, he was so lovely.
Doctors earn enough to retire early.
FuckingFlumps · 24/08/2021 18:03

@SquirryTheSquirrel

Was the GP of an age where retirement would be likely? My guess is the letter was wrong.
I agree. It would be incredibly odd to get a letter saying he was resigning, it's not something you would need to know and it seems very unprofessional to tell everyone if he was actually resigning.

I would imagine it was more likely that the person tying the letter misspelled the word retiring and it corrected it to resigning than the practice sent all their patients a letter saying the GP was resigning.

SquirryTheSquirrel · 24/08/2021 18:05

@ponyexpress22

Doctor only mid fifties I'd say. I was so upset, he was so lovely.
Early retirement would be quite feasible at that age. I bet the letter was wrong. I'm not sure they'd be as specific as 'resigned' in a general letter to patients - as a pp said, 'moved to another practice' or simply 'left this practice' would be more usual ways to put it.
ChickpeaCrunch · 24/08/2021 18:05

Maybe try and be happy for the GP if they were so lovely. That might help you with your upset?

TillyTopper · 24/08/2021 18:08

I'd let it go. I honestly find most doctors' receptionists are on a power trip so minimise contact. Private GP clinics, whilst expensive, are much nicer and more reasonable I find - so it is possible to do the job and be nice!

Janaih · 24/08/2021 18:09

If I had to make a wild guess for her strange behaviour I would say a receptionist wrote resigned instead of retired in the letter and got a bollocking for it and is fed up of people mentioning it.

SquirryTheSquirrel · 24/08/2021 18:10

@Janaih

If I had to make a wild guess for her strange behaviour I would say a receptionist wrote resigned instead of retired in the letter and got a bollocking for it and is fed up of people mentioning it.
Ha! Yes, I bet it was her own typo. I think you've nailed it.
Popitdontstopit · 24/08/2021 18:11

I've had one who resigned before he was struck off

QueenBee52 · 24/08/2021 18:12

Why was the Reception so defensive... what difference does it make to her whether a GP resigned or retired 🤣

SquirryTheSquirrel · 24/08/2021 18:13

I've had one who resigned before he was struck off

If it was a typo or even if he did resign but it shouldn't have been put in the letter, that's why they will be prickly about it - because 'resigned' will cause people to speculate that he left under some kind of cloud.

ponyexpress22 · 24/08/2021 18:17

But the letter didn't come off the receptionist. It was off the community healthcare.

OP posts:
Magicmonster · 24/08/2021 18:19

Technically it’s the same thing now that there is no default retirement age. He/she has chosen to leave. I agree that it would be more common for a letter to say ‘retired’ or even ‘is leaving’ rather than ‘resigned’, but ultimately all much of a muchness and I agree, not worth giving any headspace to!