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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To tell doctors receptionist I was correct in what I said.

113 replies

ponyexpress22 · 24/08/2021 17:52

A while ago we had a letter through the post informing us that our GP was resigning. We were given a list of 3 gps who we could apply to. However none of them were taking on new patients so we got assigned one.

When I phoned up to make contact with new one I mentioned that our old doctor had resigned. She answered me very harshly and said "he's retired not resigned." It was like she thought I was implying something distasteful? I apologized and said "sorry I meant retired". So when I got home I reread the letter and I was right. It did say "resigned". Why was she insistent that he'd retired, and should I just forget it? Sorry if it seems trivial. Aibu?

OP posts:
SoupDragon · 24/08/2021 21:19

but you know you were right

Only if you count repeating wrongly provided information as being correct.

QueenBee52 · 24/08/2021 21:20

@SoupDragon

but you know you were right

Only if you count repeating wrongly provided information as being correct.

How d'you know its wrong though ? 🌸

HalzTangz · 24/08/2021 21:28

@ponyexpress22

A while ago we had a letter through the post informing us that our GP was resigning. We were given a list of 3 gps who we could apply to. However none of them were taking on new patients so we got assigned one.

When I phoned up to make contact with new one I mentioned that our old doctor had resigned. She answered me very harshly and said "he's retired not resigned." It was like she thought I was implying something distasteful? I apologized and said "sorry I meant retired". So when I got home I reread the letter and I was right. It did say "resigned". Why was she insistent that he'd retired, and should I just forget it? Sorry if it seems trivial. Aibu?

Maybe he did retire and receptionist made a mistake.
LynetteScavo · 24/08/2021 21:35

Meh, so what. It's rare that the rude receptionist at the GP is right. They're whole raison d'etre is to make you feel like your wrong or late or a time waster or a liar. If youynkt quick enough to point out at the time you're right and they're wrong the moment has passed and you should just forget it and move on --knowing you were right and they were wrong.

NotanotherboxofFrogs · 24/08/2021 21:52

@Buddywoo

Some years ago we received a letter saying our GP was resigning. It came out later that he had been struck off the medical register for fraud. He had been paid to take part in 3 medical trials and had not done the necessary work and had forged the results.

I'm not suggesting anything like this for your GP but maybe the receptionist associates resigning with something unsavoury.

Similar here, a letter went out telling us of his resignation. A couple of months later he was in court, don't steal drugs, kids.
Somuddled · 24/08/2021 22:54

Such an odd reaction from the receptionist. In the case of retirement they are interchangeable anyway. In order to retire from a Jon you need to resign so what's the difference. I would feel the way you do and would want to tell her but wouldn't actually do it as I would fear that she would then be even more difficult. Swear at her in your head and move on

winnieanddaisy · 24/08/2021 22:56

Our doctors surgery no longer have receptionists. They now have Care Navigators Confused

MrsSkylerWhite · 24/08/2021 22:58

Typo.

purplecorkheart · 24/08/2021 23:01

Please shoot me I have not read the full thread. I assume you are UK based and your GP is contracted/employed by the NHS. I would understand from this that your GP has retired and will be receiving their private pension etc but is younger that the compulsory retirement age of NHS. To him and his staff he has retired but to the NHS he has resign from his contract hence the wording of the letter

DeflatedGinDrinker · 24/08/2021 23:07

Yanbu op why did she have to be rude and abrupt?! I rang to book a drs app once for my implant to be changed as it had been 3 years and had a debate with the receptionist who was adamant it lasted 5 years and I was wrong and should call back in 2 years. Ended up calling and speaking to someone else who checked and told me I was right. They are not all like that though she was just a cow bag but some act like they know everything.

WTF99 · 24/08/2021 23:12

@Musicaltheatremum

It means the GP has "resigned his contract with the health authority" it's what comes out on our letters when we retire.
This

When you retire from the NHS you have to hand in your notice and resign so both the letter and the receptionist were right.
Most people would say that they are retiring though, not that they are resigning, so that's probably why she picked up on it

Thisnamewasnttaken123 · 24/08/2021 23:21

I think nice drs receptionists are rare.
We have only two in our surgery who are friendly there is 2 others not so great. Well one of the two is particularly rude.
The previous surgery I was with they gave you the death state when you came in and were exceptionally rude.
I find it strange that drs surgery employ such rude staff.

QueenBee52 · 24/08/2021 23:30

@winnieanddaisy

Our doctors surgery no longer have receptionists. They now have Care Navigators Confused

🤣😂

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