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The modern Milkman

59 replies

tyhog · 14/08/2021 19:08

So I'm still livid about what just happened but I'm not sure if I'm being grumpy and tired or should I genuinely be anger

I recently set up my account with the intention of signing up to the modern milkman for weekly deliveries . I had a holiday coming up so I didn’t place my order with the plan to do it on my return. I liked the fact it was plastic free.

Whilst on holiday I received a call asking me why I hadn’t ordered. I explained I was on holiday and would be doing it when I returned. The caller was very insisted and urged me to complete on the phone however I was driving at the time and eventually got them off the phone .

I was a bit annoyed at what felt like a heavy handed sales call but let it pass.

I returned from holiday and literally 48 hours since the phone call which is tonight at 6.40 in a Saturday evening my doorbell went. We were in the middle of feeding our baby and eating a family dinner so my husband answered the door to find a sales agent asking us to complete our sign up.

My husband explained it wasn’t a good time as we were feeding our baby and the sales person said “So.. it doesn’t take two of you to feed a baby” I am absolutely livid. Firstly I’m livid that anyone has a right to come to my front door and say a comment like that with zero knowledge of why two of us might be feeding a baby.

Secondly I’m annoyed that something I genuinely wanted to use is now something I won’t go near.

Is this the way of sales now? Or have I a right to feel a bit harassed ?

OP posts:
Peccary · 19/11/2021 14:51

Really fresh milk, 3 times a week, from a local dairy that pays a fair price for that milk. In glass bottles collected and reused by the dairy? Works for me

ClementineWardobe · 19/11/2021 15:06

Can absolutely second the votes for MilknMore - excellent people, excellent supplies.

GreyhoundG1rl · 19/11/2021 15:23

@ClementineWardobe

Can absolutely second the votes for MilknMore - excellent people, excellent supplies.
Must've got a dud, so.
simmywxox · 01/03/2022 08:38

This reply has been deleted

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JustALittleHelpPlease · 01/03/2022 08:46

This is an old thread, if you're going to plop an advert please be honest and make sure people are aware they cannot cancel any part of their order once it is added without going through a lengthy process of trying to get through on the phone to a salesperson who will try to encourage you to continue your order (for example l wanted to stop orange juice and keep getting milk - can't be done on the app, then i wanted to move house - can't be done on the app...)

minionsrule · 01/03/2022 08:48

I was tempted to use the MM, I asked the sales guy to leave a leaflet and come back later.
I then googled it and read reviews, so many complaints, when he came back I said no thanks, expecting him to be pushy. To be fair he just said OK and left

Allaboutyou222 · 01/03/2022 08:50

I just use a local milk delivery service.

BuanoKubiamVej · 01/03/2022 08:58

This is a zombie thread anyway. The OP @tyhog will have presumably long since resolved the immediate issue. The thread was resurrected by someone trying to advertise and promote the service but you have to read through pages of people's terrible experiences before you get to that promotion.

I've had enough bad experiences of subscription services that I won't try any such thing again but I get my milk plastic-free at a refill station in a local shop which dispenses milk into your own bottles. It's a great way to reduce the recycling pile.

MichaelMumsnet · 01/03/2022 09:14

Thanks for the reports.
We'll close this one in a mo.

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