Today we visited a big stately home with gardens and things. We decided to go into the house and there was a man there explaining rules to people so maybe a few minutes between each entry. There was my family and a lady with her kids.
She walked up just before us so we held back to go in after her. Her phone rang so she told her kids to go play on the grass opposite and left the queue area and went down some steps on the gravel path. Not long after, whilst her kids were playing and she was still on the phone the guy called us forward. I looked at my husband and said maybe we should wait and he said she’s not here so let’s just go. There was no one behind us at this point so no queue as such.
Whilst he is telling us the rules of the house she suddenly shouts down the phone that she has to go as someone has jumped her space in the queue. By the time my husband and kids have gone in she’s in the doorway shouting to her kids to get in the queue and that rude people had pushed in and she hopes they would never grow up to be so rude and we were horrible people.
I turned to apologise and said I didn’t realise at that point that she was wanting to go in yet seeing as she sent her kids off to play and was on the phone. She started shouting at me saying of course I knew she was as she was there and we had seen her. I tried to explain that yes I did but as she walked away to talk on the phone I assumed she wasn’t ready to go in. After shouting at me some more I just apologised again and walked in. Everyone turned to look at me because they obviously all heard me getting shouted at and I couldn’t control my tears, my 5 year old looked really sad bless her. I felt so embarrassed as I’m not a rude person at all.
So was I in the wrong? I could have just stood and waited but I genuinely didn’t think she was ready to go in. I could have shouted down to her or walked up to her to interrupt her call to tell her she could go in I guess. Everytime I seen her for the rest of the day I felt like crap as she kept giving me looks and telling a friend ‘she’s over there’ and things, I felt really uncomfortable.
I’ve attached a terrible drawing to try and explain where we were