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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Original poster

Milk delivered earlier - is this unacceptable?

196 replies

rathertakenaback · 09/07/2021 07:45

We get milk delivered once a week (only two of us, apart from DD who is here about 2 days a week right now). We don't use a huge amount of milk, so have 4 pints delivered on a Monday morning. In reality this is usually delivered at about midnight on the Sunday, sometimes later.

Yesterday morning (Thursday) I opened the door to find a milk delivery - delivered 4 days early. I rang the company up to query this (it's a medium sized dairy, not a one man set-up), only to be told that they are delivering Monday's milk early so that staff can watch the football!

I'm not a huge football fan myself, but even I've been watching the England matches, so to some extent I get this, but 4 days early?! The milk had also stood outside in quite a warm place until nearly midday as I've booked this week off work, and I actually didn't have a reason to go out until later in the morning. In fact, it's lucky we were here at all as we had planned to go away.

AIBU to think that this is not on? Yes, I know it's only 4 pints of milk, but delivering early to me implies a few hours or one day earlier. They should at least have informed us of the change in delivery day! (But if they had emailed an excuse like that I'd have been on the phone telling them that it's not on!)
They've been a bit flakey before (not leaving milk in the specific place requested with the result that it's been stolen), and after making changes to the delivery because of the football I'm wondering whether to kick them into touch!

OP posts:
IARTNS · 09/07/2021 08:20

I use Milk & More and they've delivered early previously but they've emailed in advance so I've had the opportunity to amend/cancel the order if needed.

Romanoff · 09/07/2021 08:22

This were the reasons we stopped having ours delivered.

It had either delivered late the night before and was warm when we got up (in the summer) or, on the wrong day. Sometimes it was a 4 pint bottle from the local supermarket.

Dropping it 4 days early, because 'football' is ridiculous.

Isnt kickoff in the evening? Why could they contact their customers and ask to drop it off Sunday? If they want to get it all delivered early, I can't see why Thursday would be the day that's picked.

SupermanInk · 09/07/2021 08:22

So it looks like they sent you an email that you didn’t read giving you the opportunity to say no? I think you have to let it go.

dudsville · 09/07/2021 08:23

My OH said he suspects you have set days for your area.

ThePlantsitter · 09/07/2021 08:23

Your husband not reading emails is not the fault of the dairy though is it?

I don't think this is acceptable really but it just depends how much you like having your milk delivered. Although the football gets right on my tits I'd be pleased that their are still companies around who treat their staff like humans.

LadyCatStark · 09/07/2021 08:24

I wouldn’t be happy with the Thursday delivery but it’s hardly the dairy’s fault that the emails go to your husband and he hasn’t read them! How would you have liked them to inform you?

If you genuinely hadn’t been informed and offered the chance to cancel then I’d be requesting a refund but you were, you just didn’t read the email so you don’t really have a leg to stand on sorry.

gingercat02 · 09/07/2021 08:24

We stopped our milk delivery as I didn't like the milk sitting out all night in the summer as they delivered about midnight. I understand the drivers not coming out on Sunday night/Monday morning but deliver on Saturday not Thursday!

Elune · 09/07/2021 08:26

They have set delivery days for certain areas. We only get deliveries on Tue and Fridays, and at Christmas and NY we get a double delivery on one of those days instead. It's pretty standard. They probably cover a massive area so it isn't feasible to deliver to everyone on Saturday.

Our milk always has long dates and never had an issue when we get a double delivery.

Palavah · 09/07/2021 08:27

@Hopdathelf

I’d be very pissed off but if the service was otherwise good I’d give them one more chance. I think all the stuff about days off, late starts and bank holidays for Monday is pathetic. Alcohol isn’t essential to watch football and if people can’t moderate their intake and/or cope with one late-ish night it’s a bit pathetic.
Do you realise what time milkmen start work? The earliest the football will finish is 10pm, but it could be 11. Are you normally a killjoy?
Romanoff · 09/07/2021 08:28

@SupermanInk

So it looks like they sent you an email that you didn’t read giving you the opportunity to say no? I think you have to let it go.
Oh I missed that bit. In that case yeah it's a bit unreasonable to moan. Just get some milk from the shop on sunday/Monday
Ragwort · 09/07/2021 08:28

I'd be more annoyed at my DH not reading the email, does he assume it's 'wife work' to manage the milk deliveries ....

Honestly, it's a one off, I couldn't get worked up about something like that, surely you can freeze milk?

Branleuse · 09/07/2021 08:29

I get earlier deliveries occasionally, such as bank holiday weekends. It can be annoying as i get 4 bottles at a time so end up with storage issue.

rookiemere · 09/07/2021 08:30

I was with you right up to the point where you said your DH got the email but didn't bother reading it. Really not the dairies fault then is it OP ?

lastqueenofscotland · 09/07/2021 08:30

YABU they gave you an advance warning you just didn’t read it. It’s a one off for gods sake.

lastqueenofscotland · 09/07/2021 08:32

And yes the person I’d be annoyed at here is my DH not the dairy

Mamamia7962 · 09/07/2021 08:33

If it's semi skimmed or skimmed you can freeze it. Just transfer it to a plastic container before putting it in the freezer.

Original poster
rathertakenaback · 09/07/2021 08:34

@ThePlantsitter I agree he should have read them! We are both on leave this week though, and I certainly haven't been checking my emails as rigorously as I normally would. I'm thinking maybe I should toast the England team with cups of cocoa to use up the milk delivered early!

OP posts:
Paddingtonitspaddingtonbear · 09/07/2021 08:35

What a ridiculous reason to give you. I'll just ask my manager for Sunday off of work shall I, so I can watch the football. Hmm you are not being unreasonable. It could have resulted in milk wastage. Your milk people seem to have form though, so id look at going else where.

PuppyMonkey · 09/07/2021 08:36

The worst thing is you’re not going to get your next delivery for ages now, you’ll probably need to go out and get more at some point. I know some people freeze their milk but it always comes out horrible imho.

Notapheasantplucker · 09/07/2021 08:41

They should at least have informed us of the change in delivery day! (But if they had emailed an excuse like that I'd have been on the phone telling them that it's not on!)

But they did email.

KikiniBamalam · 09/07/2021 08:43

[quote rathertakenaback]@Moggymoggymogmogs as I said, emails from them go to my husband, and he'd not read them. Probably thought it was just a promotional rather than cancelling the milk for the football![/quote]
So it was your fault. Zero problem.

IntermittentParps · 09/07/2021 08:45

YANBU. Four days early for perishables is not on.
I'm so sick of the way elite men's football is given such primacy in our society.

RedToothBrush · 09/07/2021 08:45

Our supplier has completely cancelled Sunday Night/Monday Morning deliveries.

They've given their staff who have worked their backsides off throughout the deepest darkest depths of the pandemic the day off.

DH saw the delivery driver yesterday and made a point of saying have a good night on Sunday and to enjoy themselves.

I think its what they deserve.

diddl · 09/07/2021 08:49

So he even saw the emails, but cba to read them?GrinGrinGrin

Regularsizedrudy · 09/07/2021 08:50

Don’t blame the milk people for your crappy husband haha. Also just buy milk from the shop if you don’t want to deal with stuff like this.