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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Original poster

Buyers pulling out and sending me a Whatsapp to tell me!

125 replies

Stillnotslept · 25/03/2021 20:45

So AIBU day before exchange buyers whatsapp me to tell me they are not buying as they dont want to join the management company (its a 8 year old house on an unadopted road of 15 houses) apparently they didn’t think to read the documents until today and googled the national management agency and read horror stories - all docs signed not dated. I get that people change their minds but they have found my number through school mums and whatsapped me rather than talk to the estate agent. They are avoiding the estate agent. We have asked them if they can contribute to our costs not least as we are devastated and will loose the house of our dreams, miss the SD deadline and now cant really afford to move all the conveyancing is done hence the fees applying we paid for the management sales pack for them as a goodwill gesture (£400 as our purchase is time sensitive for personal reasons to the owners of the house we want, we offered them all our white goods as she cried about not being able to afford any and we wanted to be nice people and i felt generous as they didnt seem huge things to be getting upset about at the moment) So we have now asked them to talk to our solicitor and EA rather than send me whatspp messages and apparently we are being nasty. Am i being unreasonable asking them to offer us something...even if its £50 towards the pack which they should have purchased and is irrelevant to us unless we can sell this weekend and by asking them to stop messaging me as i feel its unprofessional. Thank you

OP posts:
SoWhyNot · 25/03/2021 20:47

I’m really sorry this has happened. I would block them and get all dealings through your solicitors. By all means ask for money but I can’t see they will give you any.

Aprilx · 25/03/2021 20:50

I think it is fine to tell them to go through the estate agent or solicitor. I don’t think there is any point in asking for money, this is the way the system works unfortunately.

DifficultBloodyWoman · 25/03/2021 20:53

Hmmmm. There is something that strikes me as off about what you posted and I am not sure what it is.

Do you think they might be fishing for a last minute reduction in price? If they know how desperate you are to move, they may prefer to negotiate with you directly rather than the agent.

I assume that they will still be looking for somewhere to move to so they should really want to be upfront with the estate agents who can help them. Avoiding isn’t a tactic I would go for.

Please remember that, as you haven’t exchanged, they can pull out at any time for any reason and they owe you nothing. I wouldn’t ask them for a contribution in your shoes. Don’t even engage with them, especially if they are calling you ‘nasty’!

Just instruct the agent to remarket ASAP.

Mrsbclinton · 25/03/2021 20:56

This is a really shitty thing to do. Dont have any further conversation with them & contact your solicitor asap.

Im sorry that your sale has fallen through, cant imagine the stress you are under right now.

monkeysox · 25/03/2021 20:56

They are chancing their hand and want money off. Cheeky fuckers

Thehop · 25/03/2021 20:59

I’m so so sorry. Block them.

AcornAutumn · 25/03/2021 21:01

Block them

I have a feeling they will make a lower offer, maybe think how you'd respond

I am sorry Flowers

Dojasayso · 25/03/2021 21:01

I'm really sorry op

Atalantea · 25/03/2021 21:02

oh thats so awful for you! what bastards!
get the house back on the market (with any luck they are trying to get money off)

sonjadog · 25/03/2021 21:02

I would refuse to engage with them. Take it all via the estate agent and solicitors.

AliceAliceWhoTheFook · 25/03/2021 21:02

Oh I'm sorry OP, how devastating. What utter bastards.

It sounds odd that they didn't go through EA. I'm in agreement with PP sounds like the want a reduction in price.

AliceAliceWhoTheFook · 25/03/2021 21:03

And absolutely as other PPs say, block and only engage through EA

Original poster
Stillnotslept · 25/03/2021 21:03

Yes i thought they are chancing their arm on the price, but apparently its bad reviews in a national paper about the agents which means they will ‘never feel happy’. Just heartbroken we waited for them to get another buyer on theirs, we tried really hard to make it easy as its such emotional times and i even said if you have changed your mind i would rather you tell me than ask me to ask a national management company to vary the deeds on a service charge of £100 p/a. She is adamant she would buy if it wasn't for this and not joining is not an option. Local councils here wont adopt new roads. We are not even an estate we are one road where something was demolished and this was street was built.

OP posts:
Fussyeaternightmare · 25/03/2021 21:06

Oh Christ, that’s hateful. I’m so sorry OP, I’m sure you’re livid and gutted. Drink gin and make pin dolls to stab through your tears, there’s a special kind of hell for shitbags like that

SnarkyBag · 25/03/2021 21:06

Hmm I wouldn’t be too surprised if they come back with a request for a price reduction

SheldonesqueIsUnwell · 25/03/2021 21:07

Sounds like a chancer to me also.

I’m sorry about the position you find yourself in. Re-market as soon as possible and don’t entertain any gobshite lower offers from this lot unless it is something super minimal that you can really afford to accept. (Though I would imagine they are going to ask for something super cheeky off - the arses)

notanothertakeaway · 25/03/2021 21:10

It sounds so hard when people pull out at the last moment. Hope you get it sorted. YANBU to request that all communication is via solicitor/estate agent

notanothertakeaway · 25/03/2021 21:13

Out of interest, is it possible to keep your house on the market until you exchange contracts, on the basis that, unless and until the buyers commit, you aren't willing to commit to them?

Original poster
Stillnotslept · 25/03/2021 21:21

We moved here when it was new when after so many miscarriages that i could not deal with staying in the house we were in anymore (irrationaly felt it was jinxed) husband agreed to buy and move here quickly then thankfully we had more children and its now too small and with some inheritance we could afford to move. So i felt by being accommodating i would be passing the happiness on. This is the 3rd time we have tried to move in the last 5 years. 1st time, couple split up, 2nd time couple both lost their jobs now this. Feels so unfair and costly really feel they should be talking to the EA not me. Yes our kids are at the same school, but totally different years! Someone make me feel better as i cant stop crying and wondering what evil i have done in a past life to make us keep loosing buyers and houses and how much more of this i can take.

OP posts:
Original poster
Stillnotslept · 25/03/2021 21:23

I assume so but who would want too?

OP posts:
Garlia · 25/03/2021 21:24

I had to pull out of a purchase due to the diligent advice of my solicitor because of an unadopted road, mortgage lenders can be very off put by them and this can affect saleability.

But this was found reasonably early (within a few weeks) I can't understand why they've waited until now?! What a horrible experience for you.

I wonder if they knew all along but have cold feet/have seen another house they like and are using it as an excuse.

Original poster
Stillnotslept · 25/03/2021 21:28

@Garlia

I had to pull out of a purchase due to the diligent advice of my solicitor because of an unadopted road, mortgage lenders can be very off put by them and this can affect saleability.

But this was found reasonably early (within a few weeks) I can't understand why they've waited until now?! What a horrible experience for you.

I wonder if they knew all along but have cold feet/have seen another house they like and are using it as an excuse.

Their mortgage offer was complete and the exchange docs were signed not dated so seems to just be she cant be grown up enough to say she has changed her mind on the day and is making excuses. All along she had the documentation about the freehold but with a caveat for a service charge to maintain the services to the street.
OP posts:
gamerchick · 25/03/2021 21:30

Are you sure it's them and not someone taking the piss?

Just tell her to go through the proper channels and ignore.

Pompom2367 · 25/03/2021 21:33

I'm so sorry op this is horrible I think they are being very unfair x

Changemaname1 · 25/03/2021 21:34

Fuckers . Sorry op no advice
I’d ask them for the 400 quid back for sure