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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

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Original poster

Buyers pulling out and sending me a Whatsapp to tell me!

125 replies

Stillnotslept · 25/03/2021 20:45

So AIBU day before exchange buyers whatsapp me to tell me they are not buying as they dont want to join the management company (its a 8 year old house on an unadopted road of 15 houses) apparently they didn’t think to read the documents until today and googled the national management agency and read horror stories - all docs signed not dated. I get that people change their minds but they have found my number through school mums and whatsapped me rather than talk to the estate agent. They are avoiding the estate agent. We have asked them if they can contribute to our costs not least as we are devastated and will loose the house of our dreams, miss the SD deadline and now cant really afford to move all the conveyancing is done hence the fees applying we paid for the management sales pack for them as a goodwill gesture (£400 as our purchase is time sensitive for personal reasons to the owners of the house we want, we offered them all our white goods as she cried about not being able to afford any and we wanted to be nice people and i felt generous as they didnt seem huge things to be getting upset about at the moment) So we have now asked them to talk to our solicitor and EA rather than send me whatspp messages and apparently we are being nasty. Am i being unreasonable asking them to offer us something...even if its £50 towards the pack which they should have purchased and is irrelevant to us unless we can sell this weekend and by asking them to stop messaging me as i feel its unprofessional. Thank you

OP posts:

ClarkeGriffin · 25/03/2021 21:34

I would have just ignored the message to be honest. They should never have done that, it should always be official. If they want to back out, they go through the proper channels, not getting your number off someone else.

Garlia · 25/03/2021 21:34

Indeed, the management company covenants would have been extremely clear on the title deeds and I'm assuming you gave the information about it all on your property information forms - if their mortgage offer was sorted then I definitely think they've seen another house and are absolute knobs in pulling out last minute.

The system is so flawed. :(

Miasicarisatia · 25/03/2021 21:38

Ignore them they are just trying to scare you into dropping the price call their bluff and see what happens ...

Renovnono · 25/03/2021 21:39

This reply has been withdrawn

This has been withdrawn by MNHQ at the poster's request.

perfectstorm · 25/03/2021 21:43

In our area, the market has gone absolutely insane. The most ordinary family houses are going to sealed bids, because there's so little on the market, and so lots of people are wanting to snap up the few available. I'd get it back on the market ASAP and you may be surprised at the interest - it's apparently intensified since the new extension to the SD holiday.

You may even find you get a more generous offer, and if you get several you can choose someone not in a chain. Don't despair - it's absolutely not an impossibility. These people are arseholes and don't ask for money - their behaviour to date indicates that you won't get it so why stress yourself. Just tell the agents to put it back on the market and see what happens.

Really sorry this has happened to you. Sadly, house sales bring out the worst in some people.

EL8888 · 25/03/2021 21:59

@perfectstorm good point. It’s intense here. We had ours on the market for 7 months last year and nothing. This month it sold in less than a week. So fingers crossed your property will sell quicker and not to dicks

Thehawki · 25/03/2021 22:03

Im so sorry this happened OP. I have every faith that later down the line, at some other point, you WILL get your dream home. It’s still a really shitty thing though, you have every sympathy from me.

Parkerwhereareyou · 25/03/2021 22:03

Bless you. I'm so sorry, OP. You have done everything right. You have been super nice and helpful. They have changed their mind and are using the street issue as an excuse. How you're being 'nasty' to say the info has never been hidden, has been there from the start and now you're losing your house, have lost time and money trusting them, and please can they deal with the delegated channels, is beyond me. Of course you aren't being nasty.

What do they actually expect you to do? Say oh no problem of course not bye?

Which, sadly, is what you'll end up having to do anyhow. So just don't talk to them any more, get the agent to call them and deal with them. Remarket and I'm afraid just put it down to the daft house-selling prodecure in England. What can you do? :( Sorry.

SeasonFinale · 25/03/2021 22:07

To be fair to your buyer I would not want to proceed on a house witha road like that and I very much suspect that she only found out when getting the documents through from the solicitor with a report on title. She let you know and I can also understand why she would not want the hassle of dealing with pushy agents and no doubt her solicitor will be letting your solicitor know.

You will also be aware that as you have not exchanged she is under no obligation to pay anything to you.

Gemma2019 · 25/03/2021 22:08

Call the estate agent first thing in the morning and put the house straight back on the market. You are in a great position if you have a seller's pack ready. The market has gone a bit mad so you will probably be able to sell for the same price, if not more. Don't mess around dwelling on it or trying to get a few quid back from the current buyers.

SheldonesqueIsUnwell · 25/03/2021 22:19

I would agree if it was a surprise to the buyer but it was not.

They went to the night before exchange before pulling out. It is an arseholey move. It is a bigger arseholey move if it is done for a last minute reduction in the offer.

Time will tell I suppose.

PercyPiginaWig · 25/03/2021 22:23

They are scumbags who will probably put in a lower offer.
I would not engage with them, the estate agent and solicitor are there to deal with them.
People who behave like that won't give you money. They have behaved badly but until signed and dated it all means nothing (sadly). We had an offer accepted on a house that I loved the moment I walked in. Then the sellers ditched us for someone offering a few thousand more (which we would have paid). The sale fell through and the sellers came back to us a few months later when we'd just exchanged on our current house. I still avoid the street of my lovely house that wasn't to be. Buying houses is so emotional, I do hope you get another buyer very soon.

If you know who passed on your private phone number I'd have a word with them too.

netstaller · 25/03/2021 22:35

We had something similar happen to us - they are likely to be trying to come in with a lower offer or if they are going to pull out not worth your time anyway. When the bottom of our chain (buyers buyer) pulled out last min and we thought we'd lose our dream house we put the house back on the market the next day and got a new offer from a lovely buyer that weekend.

If they are trying to knock money off at the last min you must stand firm and take back all previous good will gestures such as white goods and say the house is back on the market at original price and if you can't exchange by x date (day after tomorrow maybe) we will be pulling out of the sale. Worst case you find a new buyer and sell on stipulation completion must be before end of stamp duty, or the original buyers come back and you get to keep white goods ect (no more good will gestures) and guaranteed sale. No messing about and do not engage - leave it via your agent.

justasking111 · 25/03/2021 22:35

Just remarket from tomorrow. Sorry this happened

netstaller · 25/03/2021 22:36

Also the house your buying may well wait for you if you've created good will

occa · 25/03/2021 22:46

Omg they're pulling out the day before exchange and then calling YOU nasty??

So cheeky. I can imagine how awful and stressful this feels. Definitely block them and let them deal with the agent. Back on the market in the morning.

WisnaeMe · 25/03/2021 22:52

this is awful 🌺

Notnownotneverever · 25/03/2021 22:58

Sorry this is happening to you. It’s not unreasonable to tell them to stop messaging you. It is unreasonable to ask for costs.

Roszie · 25/03/2021 23:00

Bastards

AndAPartridgeInABearTree · 25/03/2021 23:02

Remarket tomorrow and fingers crossed for an offer by Monday. It's completely shit. I'm so sorry.

Chicchicchicchiclana · 25/03/2021 23:05

It's very odd that they WhatsApped you directly. I would be livid about that.

Nomorepies · 25/03/2021 23:06

This reply has been withdrawn

This has been withdrawn by MNHQ on the poster's request

Redsquirrel5 · 25/03/2021 23:06

So sorry this has happened to you it is horrible. I had it the other way with a property the vendors ( after I had everything done in super quick time) went with another couple. The couple then pulled out later.

It is time England did something about this. I can’t believe this is still going on just before people move and they lose so much money. We bought and sold in Scotland and although we lost our first house by £160 with their sealed bid method it is much fairer and you cannot pull out of a sale once you have put an offer in and it is accepted.

Something between the two would be good where past a certain time you cannot pull out.

I hope someone else comes along for you. Could you do an Open House at the weekend? Good luck

RoyalMush · 25/03/2021 23:14

Dick move. Save your energy for remarketing though. Good luck.

StatisticallyChallenged · 25/03/2021 23:16

We bought and sold in Scotland and although we lost our first house by £160 with their sealed bid method it is much fairer and you cannot pull out of a sale once you have put an offer in and it is accepted.

Unfortunately this isn't the case. It's less common, but until the missives are done you can still pull out.

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