Page 10 | School Mum starting at GP

KnowlWay · 2021-03-20T11:03:50+00:00

Is there any way to ensure she can’t access my medical records? She’s very mouthy. We get on okay but I don’t want her knowing anything about my health. I don’t think I’m being unreasonable. My husband does and thinks she won’t get a chance to be nosey.

Rootsmanouvre · 21/03/2021 18:59

She will have to sign a confidentiality agreement. She might have a nosey, sounds like she’s the type and I doubt everything she looks at will be monitored. That said, since GDPR came in, controls on data are tighter, i.e the data isn’t just there in one place you have click on links (at least in my systems) which might make her less likely to look.

If she tells anyone else she would be bloody stupid though.

I work with a university health centre and one of our student midwives was at the delivery of my baby! She didn’t tell me until afterwards and I often wonder if she told her course mates about my vomiting on the anaesthetist who came to top up my epidural or my birth injuries.

BillieSpain · 21/03/2021 19:02

Most definitely happened to me once in Exeter (by a nice but extremely nosey lady) and once in Spain.

The one in Spain was a school mum and told most people everything. I had been in hospital and it was quie clear she had enjoyed spreading the news over coffee. She was the local gossip.

Awful.

People look this stuff up as knowledge is power and because they are bored.

Worst thing is things get changed in the whispers/rumours. Things get exaggerated. I had acute pancreatitis (often associated with alcohol) Got changed to chirrosis of the liver Horrific for me and DD.
I changed schools. No, no way of proving it or going through the extreme stress of trying to... more bloody gossip.

Change GP's

Bunpea · 21/03/2021 19:05

Move to another surgery. YANBU.

B33Fr33 · 21/03/2021 19:12

I'd move surgeries. I found it very difficult knowing that someone I used to work with, who was actually a generally discreet person, accessed my records. I'm sure she did it out of no malicious nosiness. Perhaps even to confirm for herself that it was me after all those years, I don't know? But she did it. She also got caught out. And it really affected me.
I also know some organisations actively track certain connections (same surname as employee, previous addresses, frequent views, etc) but unfortunately I don't think they'd pick up a connection with it just being the same school as your kids.

24YearsAtTheTapEnd · 21/03/2021 19:14

Oh I would HATE this.

I'd move surgeries.

Although, where I am they all use the same system so even if I changed surgery all she would have to do is type my name up and have a nose.

Then again, maybe she is mouthy but has she shown she can't be trusted?

I have access to patient records for my job and I jus couldn't and wouldn't ever look at someone's records unless it was for the job I was there to do.

But of course, if you call and want an appointment then the records are right there.

Oh no, when they ask you what you want the appointment for!

Oh no, I would need to change surgery.

Kitkat151 · 21/03/2021 19:19

@Stinkywizzleteets

OP I understand how you feel. I have a medical History I don’t want others knowing about and one of the dancing mums is a practice manager. Thankfully she doesn’t know my name (different from Daughter) but it’s uncomfortable knowing the town gossip has access to your most private information. We all know if they found stuff out they’d be home to their husband saying “you’ll never guess what...?” Even although they’re not meant to.

Congratulate her on her newly found medical degree because she’ll be gatekeeping from
Now on with more knowledge than a qualified doctor and you can make Her feel uncomfortable by wanting to discuss this anal abscess you have and does she want to see it... I’m
A bit cruel that way.

Why would OP want to make her feel uncomfortable...she actually says she gets on ok with the lady....who hasn’t even started the job yet and so not even had a chance to do anything wrong You sound horrible

Pixie2015 · 21/03/2021 19:22

I work as GP and we have some staff with family links / some that patients have had relationships with previously and these individual notes as locked to a higher degree so anyone entering them has to type why and this is then alerted to practice manager. You could call and speak with the manager / secretary and ask if this could be arranged.

ThisMama1 · 21/03/2021 19:24

Unless it’s council tax, the council don’t don’t deal with benefits, especially local council. You apply for benefits online so no one local would see your mums details

janj2301 · 21/03/2021 19:34

My husband moved to where I am a receptionist. The PM can't find away to stop me accessing his records (husband doesn't care) so I have had to sign a form stating I will not order scripts for him. We are using EMIS software apparently with the older system VISION you could stop certain staff looking at certain records.

Mintypink · 21/03/2021 19:36

I work in the NHS in the same area that I live. I am professionally bound to access medical records on a clinical need to know basis eg for people whom I have been asked to see. If I look at anyone else’s or indeed my own, I would fully expect to be disciplined or worse. Just because she can look, doesn’t mean she’s allowed to. Every click staff make forms their audit trail and she will be made aware of that when she starts her new job.

Yogalola · 21/03/2021 19:40

Do you honestly think anyone who’s busy at work, would even bother to look up people’s records? I think you are over thinking, she’d get the sack anyway if found gossiping about someone’s health records.

Clusterfckintolerant · 21/03/2021 19:48

She can absolutely get access to your records, access isn't necessarily auditable and once she knows something, damage done. I doubt fear of sacking would deter her as she may feel entitled, as your mum.

Changing practice is a start. I'd also have a chat with the practice manager and explain why you've moved, to have a note put on the system.

WiseOwlOne · 21/03/2021 19:49

@Yogalola

Do you honestly think anyone who’s busy at work, would even bother to look up people’s records? I think you are over thinking, she’d get the sack anyway if found gossiping about someone’s health records.

It'd be so naive to think that nobody does this though. Maybe you wouldn't but do you really think that nobody would? that nobody is nosy? that nobody is bored?

Lalahmama3BB · 21/03/2021 19:50

My friend works in a surgery, she said that every time anyone accesses a patients record they leave a ‘footprint’. She was telling me this as a colleague was sacked recently for accessing her ex’s records. It was highlighted somehow to the practise manager. She would lose her job if she ever snooped. But I know what you mean, I would also feel uncomfortable about this.

Kitkat151 · 21/03/2021 19:54

@Clusterfckintolerant

She can absolutely get access to your records, access isn't necessarily auditable and once she knows something, damage done. I doubt fear of sacking would deter her as she may feel entitled, as your mum.

Changing practice is a start. I'd also have a chat with the practice manager and explain why you've moved, to have a note put on the system.

Have you even read the opening post?..... obviously not reading this🙄

yogi1 · 21/03/2021 20:00

Some ex f

Pixie2015 · 21/03/2021 20:04

Emis web has the option get PM to consult IT team

KatieMcKatie · 21/03/2021 20:04

I had data protection training at work. The data protection regulator can and do fine people who look at medical records they don't need to. Not the surgery but the individual. I can't help thinking they would find it hard to get another job in a position of trust after that. So the school mum would have something to lose if she was shooting her mouth off. That said I understand your worries.

janj2301 · 21/03/2021 20:08

Pixie2015 thanks, she has asked but had no response, will get her to try again

twinmum2007 · 21/03/2021 20:19

Our GP surgery has 10,000 patients' records. Can't believe anyone working in a surgery is going to have the time to go snooping or even remember stuff they find out. Everyone I know who works in one is flat out the whole time.

AdviceSoNameChange · 21/03/2021 20:22

Can I ask a question regarding this please?

If someone accessed their husbands medical records with permission would they still get into trouble? I know someone who always accesses her husbands medical records for test results etc but she said it’s ok as she has his permission.

She works at a GP surgery and the results are from the hospital.

TooTrusting · 21/03/2021 20:22

I had an abusive ex who claimed to have accessed my records. I remember once seeing someone he knew at the reception desk. He also had a friend in admin at the local hospital. I told my GP. He said there is a footprint of every time records are accessed and the access is limited to specific need. So she won't just be able to have a nose.

BillieSpain · 21/03/2021 20:24

@TooTrusting

I had an abusive ex who claimed to have accessed my records. I remember once seeing someone he knew at the reception desk. He also had a friend in admin at the local hospital. I told my GP. He said there is a footprint of every time records are accessed and the access is limited to specific need. So she won't just be able to have a nose.

But of course you were tole this and of course they did.

BillieSpain · 21/03/2021 20:24

*told

FlyingBurrito · 21/03/2021 20:35

@twinmum2007

Our GP surgery has 10,000 patients' records. Can't believe anyone working in a surgery is going to have the time to go snooping or even remember stuff they find out. Everyone I know who works in one is flat out the whole time.

How would they not remember? If you took the time to look out Mrs School Mum and found out that she had genital herpes for example why would you forget?