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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To evict my tenant *and other stories.....

110 replies

ConcernedLandlord · 09/03/2021 19:24

I feel awful about this, really awful :(

The property needs some work doing that, if not done by a certain date soon, will mean I am breaking the law.

For the last few months the tenant has been evasive and uncontactable, (which is quite normal for her, changing numbers regularly, not responsive etc), and then eventually agreed a date for it to be done. When the guy turned up to do it (and he arranged it with her, not me so a date of her choice) nobody was in to let him in.
Eventually the tenant's boyfriend contacted him and said sorry he hadn't heard the door or some such nonsense.

Second date, again similar thing occurred. Workman also said lots of built up post behind letterbox, curdled milk on doorstep, nobody appeared to be living there (if nobody is there, my insurance is void which is another concern).

Obviously my guy is getting rather annoyed and has now lost two days work.

So third time lucky-again he arranges it with her, but this time says he'd like me to be there too just in case she doesn't let him in as the deadline is looming and he is fully booked up for next few weeks. Fine, I emailed the tenant a letter to advise her, texted her also, and told her she did not have to be in if she didn't want to be. I said because she hasn't let him in beforehand, I needed to make sure he could get in-to which she responded that she didn't think he was coming last time, as he hadn't responded to her text. I told him what she had said and he sent me a screenshot showing that she clearly DID know he was coming and he had confirmed.

I know she spends a lot of time at her Mum's.

A family member has another property nearby, and their tenant has said that my tenant isn't living there, he never sees her etc.

The date before this booking, tenant emails me a screenshot of an ordering of a covid test, saying a relative she has spent time with has covid, and she needs to self isolate as a result so we can't come.

The work guy received a msg saying same, she actually sounded quite panicked in her msgs to him, saying he 'must not come'. Amongst other things (I find it odd because, she isn't usually there anyway ad hasn't been last two times). She also told me she had checked with 101 and they've confirmed she isn't allowed anyone in, which obviously is true, but I smell a rat.

It's a quiet street in a nice area. I've had neighbours tell me that her and her boyfriend burn things in the garden quite often, and I've also learned the fire brigade were called to the property on one of these occasions as they had lost control of a fire and it was encroaching on a neighbours (expensive!) van. :(

I've had complaints about their garden being full of rubbish, dirty nappies etc (she has four very young children*) and complaints about other things.

The same tenant has told me the neighbours are rude to her-I am not sure what is going on here, perhaps they're off with her because of the above.

Issues here for me;

  1. I feel she really does not want anyone in that property for whatever reason, and I am worried. However not so long ago she was having some different work done and was happy for the tradesman to go in.

While he was there, he asked me to come round to show me something, a problem with the job meaning he'd have to do something else-I checked with tenant who said fine for me to come round, so she's been fine with people in quite recently. On this visit, the house was a COMPLETE tip although I only saw downstairs.
2)I feel utterly awful making a young Mum move out in these awful times. Horrible. But what about her poor neighbours too?
3)As above, if she isn't actually there, my insurance is void.
4)Why may she be so against people in the house?
5)I think she is lying about this covid thing. The screenshot she sent me doesn't contain her name or any other identifying details. It could be someone else's or something she has got from the internet, even, she's also obviously lied about the workman not confirming. I am not hurt or bothered even that she has lied to me, but this again supports her just not wanting people in the house. What I may do is ask her for another screenshot with her name or similar included, citing that I may need it if this essential work cannot be carried out in time-I have to find another tradesman capable of doing it and I just might not be able to-and she may play more cards to avoid anyone coming in. :(

*back to the children. They're very young, and when aforementioned workman was actually working in the house (the one she DID let in) he messaged me with concerns. He said the house was such a tip and the couple did not interact with the babies at all, they were left strapped up in a chair for well over an hour. Of course, I understand it must be so so difficult with 3 very young children like that and a house being a mess does not equal bad parenting, and the next time he visited he said he took back his concerns, the house was in better order and everyone was being lovely, the children looked happy. Should I be concerned? I think not, but I'd rather ask what others thought about the children, and if you'd evict someone in these circumstances. I am a bit concerned that she isn't coping with something, although obviously this isn't really for me to be concerned about. Her partner and the children's father seems a lovely young man, confirmed by the aforementioned workman, but, who knows?

Wwyd
YABU-Do nothing just keep trying for a date to get the work done,s*it happens..
YANBU-something fishy going on here, protect yourself and your property and/or you're right to be concerned.

OP posts:
GreenSlide · 09/03/2021 19:29

Sounds like she's overwhelmed and can't keep the house in good enough condition for what she thinks you expect so doesn't want anybody coming in to see it. I don't know if i would go straight to eviction but I might try to arrange a property inspection if I were you and make sure you're there to get a feel for what's happening. It sounds like she needs help.

ConcernedLandlord · 09/03/2021 19:33

I didn't mention in the OP but as I thought I was going round, I did say I'd do my periodic property inspection at the same time-this may have scared her a bit.

I'm not a nasty landlord at all, I really try to keep people happy. She has in the past not told me about things she's wanted and I've said to just tell me if something's wrong or she wants something doing, and she's said she doesn't like to nag to which I reassured her. Once however she told me she wanted something and then ignored all my messages asking when she would like me to drop it off, it was only when I went round to see the workman which was months later, that she actually got it.
But yes, I agree she does not seem to be coping.

OP posts:
LIZS · 09/03/2021 19:36

Is there still a hold on evictions? If so, it may not be that easy to give notice at the moment. Unless the work required is a safety issue I doubt you can insist on access.

Theunamedcat · 09/03/2021 19:37

Google vovid test see if the images match up

Theunamedcat · 09/03/2021 19:38

But I would say not being able to get in for repairs and maintenance is that a reason you can evict? Will you not just get a court order granting entry?

ConcernedLandlord · 09/03/2021 19:40

Lizs It's to do with electrics-a new model needed on all BTL/council tenancy properties etc-upgrade as the old models are now illegal. Safety issue? Perhaps. Definitely not something I can just leave not done though. I think LLs have to give 6 months notice to seek possession now, rather than 3 but I will look this up.

OP posts:
ConcernedLandlord · 09/03/2021 19:42

@Theunamedcat

But I would say not being able to get in for repairs and maintenance is that a reason you can evict? Will you not just get a court order granting entry?
Technically I can evict for no apparent reason if I want to, but certainly for 'anti social behaviour' (which is obviously an ambigious term) but I am sure the fires/rubbish etc could come under. She doesn't seem to have been using the property much from what people have said anyway which makes me feel a bit less guilty.
OP posts:
MamaMeAh · 09/03/2021 19:44

She's not engaging with you for whatever reason. Hard as it is I'd stop making her problems my problem
You are legally oblidged to do the works, what happens if that time elapses and its not done, presumably it would be unsafe for her to live there?

BullOx · 09/03/2021 19:44

Start the eviction process. Keep emotion out of a business transaction, you are struggling to make your legal obligations due to their behaviour, so evict and make your life easier.

ConcernedLandlord · 09/03/2021 19:47

@MamaMeAh

She's not engaging with you for whatever reason. Hard as it is I'd stop making her problems my problem You are legally oblidged to do the works, what happens if that time elapses and its not done, presumably it would be unsafe for her to live there?
I don't think it is being heavily policed but I'd lose sleep over it-it would be illegal for me to rent a property without this work done.

googling doesn't give me much help as to whether it is a safety issue but compliance with electricity laws generally do cite that reason don't they :(

OP posts:
Flowerlane · 09/03/2021 19:48

Your contract should cover you for repairs and work that needs to be done by law so entry is required. I would remind her she would be in breach of her contract if she does not let the workman in.

Sadsiblingatsea · 09/03/2021 19:49

You need to get her out. What a nightmare. She’s taking advantage of your good nature

Doomsdayiscoming · 09/03/2021 19:52

Don’t be a landlord. Easy.

DanielRicciardosSmile · 09/03/2021 19:54

Do you pay the bills or does she? The reason I ask is, if she's not living there, and us desperately trying to prevent anyone from going in, is the house being used as a cannabis farm?

MamaMeAh · 09/03/2021 19:56

She needs to leave, I wouldn't risk being responsible for something that hadn't been safety checked
I couldn't live with myself if something happened
You are being very kind OP but don't let that come at a price

Hoppinggreen · 09/03/2021 19:58

@Doomsdayiscoming

Don’t be a landlord. Easy.
There you go OP, all your problems have been solved
FriedasCarLoad · 09/03/2021 20:00

Don’t be a landlord. Easy

Helpful. Hmm

OP, you sound like a very patient landlord.

ConcernedLandlord · 09/03/2021 20:00

@DanielRicciardosSmile

Do you pay the bills or does she? The reason I ask is, if she's not living there, and us desperately trying to prevent anyone from going in, is the house being used as a cannabis farm?
She does. I've considered this myself but only because it is the 'go to' it seems tor why a tenant would behave this way. Really doesnt seem the type but...
OP posts:
ClarasZoo · 09/03/2021 20:04

If you start the eviction process now, you should have her out in 2022- the process is taking ages at the moment...

Inpersuitofhappiness · 09/03/2021 20:04

It doesn't sound like she's particularly trying to work with you here,
Not replying, being a bit evasive, not keeping the place in a reasonable condition, and not allowing you to keep up with your legal responsibilities as a landlord.

I get that she doesn't want to nag, but tenants like her are a recipe for disaster. You sound like a good landlord, and I could understand that she doesn't want to nag or take advantage but you may end up with a bill of thousands and thousands for repairs that may have been avoided if she were keeping ontop of the upkeep of the house

BrightYellowDaffodil · 09/03/2021 20:04

I would be looking at the contract to see under what circumstances I could enter the house without notice - TBH I’d be getting some legal advice because I’d be deeply concerned about what’s going on in there.

HavelockVetinari · 09/03/2021 20:07

Honestly, I'd call social services - tell them you're really worried that she's avoiding letting people in, and explain the context of the workman's comments about the state of the house and the lack of interaction with the children.

If it's all a storm in a teacup nothing will happen, but if those children are really at risk (and it sounds like they might be) then SS will be able to help their parents get the support they need.

VettiyaIruken · 09/03/2021 20:13

Have you said to her bluntly that this work is a legal requirement with hefty penalties for you and that means either she lets you do it or you have to evict her.

ConcernedLandlord · 09/03/2021 20:14

@HavelockVetinari

Honestly, I'd call social services - tell them you're really worried that she's avoiding letting people in, and explain the context of the workman's comments about the state of the house and the lack of interaction with the children.

If it's all a storm in a teacup nothing will happen, but if those children are really at risk (and it sounds like they might be) then SS will be able to help their parents get the support they need.

Ive really not much experience with such things (SS etc) but I know they're massively stretched-but if anything occured and I'd missed an opportunity to help I'd feel terrible. I know she has family support. Thank you for all the responses. I know I can't evict her overnight, it's a lengthy process unless something is very wrong anyway especially now.
OP posts:
ConcernedLandlord · 09/03/2021 20:16

@VettiyaIruken

Have you said to her bluntly that this work is a legal requirement with hefty penalties for you and that means either she lets you do it or you have to evict her.
She knows but haven't put it so clearly.

I can't really argue with this covid thing can I? Even though I'm sorry to say i just dont believe her.

She hasnt responded to my last few msgs. I think I might message her and say I need some proof of this covid thing because I'm now in danger of not being able to get this work done on time and I'll be breaking the law?

OP posts:
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