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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To evict my tenant *and other stories.....

110 replies

ConcernedLandlord · 09/03/2021 19:24

I feel awful about this, really awful :(

The property needs some work doing that, if not done by a certain date soon, will mean I am breaking the law.

For the last few months the tenant has been evasive and uncontactable, (which is quite normal for her, changing numbers regularly, not responsive etc), and then eventually agreed a date for it to be done. When the guy turned up to do it (and he arranged it with her, not me so a date of her choice) nobody was in to let him in.
Eventually the tenant's boyfriend contacted him and said sorry he hadn't heard the door or some such nonsense.

Second date, again similar thing occurred. Workman also said lots of built up post behind letterbox, curdled milk on doorstep, nobody appeared to be living there (if nobody is there, my insurance is void which is another concern).

Obviously my guy is getting rather annoyed and has now lost two days work.

So third time lucky-again he arranges it with her, but this time says he'd like me to be there too just in case she doesn't let him in as the deadline is looming and he is fully booked up for next few weeks. Fine, I emailed the tenant a letter to advise her, texted her also, and told her she did not have to be in if she didn't want to be. I said because she hasn't let him in beforehand, I needed to make sure he could get in-to which she responded that she didn't think he was coming last time, as he hadn't responded to her text. I told him what she had said and he sent me a screenshot showing that she clearly DID know he was coming and he had confirmed.

I know she spends a lot of time at her Mum's.

A family member has another property nearby, and their tenant has said that my tenant isn't living there, he never sees her etc.

The date before this booking, tenant emails me a screenshot of an ordering of a covid test, saying a relative she has spent time with has covid, and she needs to self isolate as a result so we can't come.

The work guy received a msg saying same, she actually sounded quite panicked in her msgs to him, saying he 'must not come'. Amongst other things (I find it odd because, she isn't usually there anyway ad hasn't been last two times). She also told me she had checked with 101 and they've confirmed she isn't allowed anyone in, which obviously is true, but I smell a rat.

It's a quiet street in a nice area. I've had neighbours tell me that her and her boyfriend burn things in the garden quite often, and I've also learned the fire brigade were called to the property on one of these occasions as they had lost control of a fire and it was encroaching on a neighbours (expensive!) van. :(

I've had complaints about their garden being full of rubbish, dirty nappies etc (she has four very young children*) and complaints about other things.

The same tenant has told me the neighbours are rude to her-I am not sure what is going on here, perhaps they're off with her because of the above.

Issues here for me;

  1. I feel she really does not want anyone in that property for whatever reason, and I am worried. However not so long ago she was having some different work done and was happy for the tradesman to go in.

While he was there, he asked me to come round to show me something, a problem with the job meaning he'd have to do something else-I checked with tenant who said fine for me to come round, so she's been fine with people in quite recently. On this visit, the house was a COMPLETE tip although I only saw downstairs.
2)I feel utterly awful making a young Mum move out in these awful times. Horrible. But what about her poor neighbours too?
3)As above, if she isn't actually there, my insurance is void.
4)Why may she be so against people in the house?
5)I think she is lying about this covid thing. The screenshot she sent me doesn't contain her name or any other identifying details. It could be someone else's or something she has got from the internet, even, she's also obviously lied about the workman not confirming. I am not hurt or bothered even that she has lied to me, but this again supports her just not wanting people in the house. What I may do is ask her for another screenshot with her name or similar included, citing that I may need it if this essential work cannot be carried out in time-I have to find another tradesman capable of doing it and I just might not be able to-and she may play more cards to avoid anyone coming in. :(

*back to the children. They're very young, and when aforementioned workman was actually working in the house (the one she DID let in) he messaged me with concerns. He said the house was such a tip and the couple did not interact with the babies at all, they were left strapped up in a chair for well over an hour. Of course, I understand it must be so so difficult with 3 very young children like that and a house being a mess does not equal bad parenting, and the next time he visited he said he took back his concerns, the house was in better order and everyone was being lovely, the children looked happy. Should I be concerned? I think not, but I'd rather ask what others thought about the children, and if you'd evict someone in these circumstances. I am a bit concerned that she isn't coping with something, although obviously this isn't really for me to be concerned about. Her partner and the children's father seems a lovely young man, confirmed by the aforementioned workman, but, who knows?

Wwyd
YABU-Do nothing just keep trying for a date to get the work done,s*it happens..
YANBU-something fishy going on here, protect yourself and your property and/or you're right to be concerned.

OP posts:
LIZS · 10/03/2021 19:37

Isolation is 10 days not 14.

ConcernedLandlord · 10/03/2021 19:39

Thanks LIZs, that's handy to know.

OP posts:
springdale1 · 10/03/2021 20:18

@ConcernedLandlord she might be in breach of her tenancy agreement but under U.K. law she does not have to let you in. You cannot force entry without a court order or her permission. Whatever has been written in the tenancy agreement is irrelevant if it contradicts the right to quiet enjoyment.

I know it’s frustrating but there’s not much to be done. I manage country estates which include sometimes hundreds of let properties. We have some houses on old rent act tenancies who refuse entry, there is nothing at all we can do. We just keep detailed records of their refusal.

ConcernedLandlord · 10/03/2021 20:40

spring as I've said before upthread, I have no intention of forcing my way in.

OP posts:
Judystilldreamsofhorses · 10/03/2021 22:56

@ConcernedLandlord god, no, absolutely not. We were liaising directly with the electrician anyway, and his proposed dates always clashed with me doing live classes, but we had him in the minute lectures stopped for the holidays. I just wanted to make the point that it can be tricky for tenants, especially with Covid! I hope you can find a solution.

Cantaffordnotto · 11/03/2021 10:35

If this is the new EICR certificate, it might be useful for you to know regardless of the March 31st 'deadline' large landlords are setting appointments in summer for properties they haven't been able to gain access to because of both tenant and contractor refusal/illness/concerns etc. They obviously know something about legal loopholes from the landlords perspective.

Obviously it doesn't help over your issues with the tenant.

Everything you've said points to her not coping well and an unkempt or damaged house and possibly depression.
I think she's buying time to sort things out, then not succeeding in doing it, or buying time to be in a state she can cope and then not managing it.

Milk bottles and mail piling up is a clue to absence but do beware the 'we never see her so she's not there.' I was hired to work nights but often got an enforced day cover shift sprung on me so it wasn't worth trying to go home for the few hours in between so would be out two/three days at a time and always tried to be courteous to my neighbors by creeping in and out and not waking them at unsocial hours as well as rarely able to park near home. Neighbors gossiped that I'd abandoned my home, or more excitingly "gone inside!"

ConcernedLandlord · 11/03/2021 12:13

[quote Judystilldreamsofhorses]@ConcernedLandlord god, no, absolutely not. We were liaising directly with the electrician anyway, and his proposed dates always clashed with me doing live classes, but we had him in the minute lectures stopped for the holidays. I just wanted to make the point that it can be tricky for tenants, especially with Covid! I hope you can find a solution.[/quote]
Thank you and yes that's a very different scenario!

OP posts:
ConcernedLandlord · 11/03/2021 12:18

@Cantaffordnotto

If this is the new EICR certificate, it might be useful for you to know regardless of the March 31st 'deadline' large landlords are setting appointments in summer for properties they haven't been able to gain access to because of both tenant and contractor refusal/illness/concerns etc. They obviously know something about legal loopholes from the landlords perspective.

Obviously it doesn't help over your issues with the tenant.

Everything you've said points to her not coping well and an unkempt or damaged house and possibly depression.
I think she's buying time to sort things out, then not succeeding in doing it, or buying time to be in a state she can cope and then not managing it.

Milk bottles and mail piling up is a clue to absence but do beware the 'we never see her so she's not there.' I was hired to work nights but often got an enforced day cover shift sprung on me so it wasn't worth trying to go home for the few hours in between so would be out two/three days at a time and always tried to be courteous to my neighbors by creeping in and out and not waking them at unsocial hours as well as rarely able to park near home. Neighbors gossiped that I'd abandoned my home, or more excitingly "gone inside!"

I think you're right, I work in MH and it is very familiar :(

She is a stay at home mum so I don't think it is like that but I think she may be just always at her mums house.
That IS interesting to know,thank you.

Well today, she told me she has had a negative result but still been told she must isolate for 10 days. I asked her for proof of this, aaand she sent me a screenshot of the guidelines from the government website! I could have got that myself.
Ive asked her for proof now that she has been advised to self isolate. My next step is to get someone booked in for after the ten day period. Ive a feeling she will magically contract covid in this 10 day period too, anyone else? Hmm

OP posts:
memberofthewedding · 22/03/2021 20:56

Is the tenant paying her rent regularly?

So long as the property is handed back in same condition as let the way the tenant chooses to live in terms of doing housework or tidying up etc is her personal choice and none of your business as a LL. If you do an "inspection" remember you are there to inspect the property and to note any repairs that need doing. You are NOT there to judge her standards of housekeeping or parenting. or to make any comment on such. Similarly your tradespeople are there to do a job, and not to spread malicious gossip about how often she scrubs the floor or changes the baby's nappy.

At present it could take you 18 months or more to get possession. If you issue a S21 the tenant may immediately stop paying rent and then you will be really up shit creek.

PineappleCat · 22/03/2021 21:03

She's totally got a grow in there.

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