to expect better service than this

[friedafinn]

I started a post graduate qualification, taught online, on Monday. I completed the first two activities by 10am (short ones) and posted the required entry in my online journal.

It's still not been looked at by my tutor let alone commented on. AIBU to expect better service than this for the high fees that I am paying?

But you only handed it in 5 days ago...

A 6-week distance- learning course that costs £2,000.

You’ve done week 1, so 5 weeks left. If you’re paying to actually learn (rather than for the bit-of-paper-at-the-end), then I would expect a tutor to be paid enough to warrant some sort of feedback after I’d had 15% of the course done. I’d also be unhappy that I could complete the first assignment within a very short time (an hour????) of the course starting. If it’s a “getting to know you” assignment then tutor should be able to fire off a response very quickly (to all students!).

sorry i sounded like a real bitch there

mumsnet seems to be bringing out the worst in me lately

Yeah I’d be more concerned that the content of such an expensive course meant you can complete the first couple of pieces in an hour?

What type of post-grad qualification do you get in six weeks (genuine question)?

I was wondering the same. I run post grad courses and my individual modules are longer than 6 weeks.

Contact your tutor and politely ask when feedback is due, then you’ll know? 1 working week isn’t a long time if he also has other course groups etc. to organise too.

It does sound like you want a badge for completing these tasks so quickly. I expect my year 1s to provide half a side of A4 in an hour, it doesn't seem like a particularly strenuous piece of work, unless the task is to write half a page of A4 using only words that don't contain the letter'e'. What is it you're looking for, exactly? You say yourself that you're confident you've aced it, so what are you wanting your tutor to provide for you?
I'm also wondering what kind of PG course takes only six weeks and only needs one final essay and several one paragraph mini-tasks that require immediate attention and feedback from the tutor yet costs £2000?!

I've never known any course that doesn't inform you of expectations from both sides. You must have been informed in your paperwork when your work would be looked at so perhaps you need to check again

What course is it? Do you get a qualification of some sort for this £2K six week course?

I am not prepared to wait a month

You funny.

@friedafinn

I'm happy with the quality of my work but when I'm paying £2k for a 6 week long course then I expect things to be looked at within a working week. It would take the tutor maybe 15 minutes and there are only 10 of us in his tutor group.

If the feedback is going to be of any constructive use to you it will take them longer than 15 minutes! It takes me at least 20 minutes per child to type feedback for my class of 8 year olds!

It’s hard to know without knowing more about it. Do you have a student learner agreement? For my masters that sets out all the timings and expectations for student and tutor

I'm doing an undergrad with the OU and assignments are usually 10 working days but and now up to 15 because of Covid. Also, because of Christmas an assessment with a deadline of 16th December came back to me on 12th January (and that was earlier than others ont he course).

Email your tutor and ask for a rough marking timeline.

Its not graded?

You're being ridiculous

"Service"?

You're a student, not a customer.

Boo bloody hoo.

Cope.

At my institution we're expected to give feedback within 2-3 weeks of the deadline (depending on the assignment). If a student hands it in early, they won't get it back any quicker, and certainly not before the deadline - although I'm not clear how your course works.

Check your module handbook for details of marking turnaround times. If it’s an online journal and these activities are ungraded, I wouldn’t necessarily expect commentary, possibly not till you submit the final journal entry?

However, like other posters, I’m intrigued as to what postgraduate qualification could (a) be completed in six weeks and cost £2000 and (b) require you to submit two meaningful ‘activities’ within an hour of the module starting.

I think you will have to prepare yourself to wait a month.
The tutor will wait until nearly all submissions are received. They won’t want the first student to confer with later ones.
Yabu and rude.

@GirlCrush

sounds to me like you are impatient...you want the little ego boost

you sound very pleased with your work and are clearly of the opinion you will be marked high for your submission. you just cant wait for that bit of approval

If you'd bothered to read the full thread you'd know it's not a graded piece, I just need the feedback as it's pointers for the next stage. I said I was happy with my work as somebody suggested I'm not.

@lidoshuffle

What type of post-grad qualification do you get in six weeks (genuine question)?

It's one module as part of an MSc.

@Lemmeout

I think you will have to prepare yourself to wait a month. The tutor will wait until nearly all submissions are received. They won’t want the first student to confer with later ones. Yabu and rude.

That won't apply, it's about our personal experience of the subject and I have no idea who the other students are as it's being taught online due to Covid. There is a student forum but nobody has used it.

Relax.

Ah, so it's not "£2000 for a six week course". £2,000 for a six week module is bloody expensive, £2,000 pa (for 2 years?) is pretty cheap comparatively.

Currently doing a masters and the my always say, "Hand in by 12pm on x, results released by x."

This is sometimes delayed if people have requested extensions. They should make it clear when you will receive feedback and if they haven't, ask them!?