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Share your dilemmas and get honest opinions from other Mumsnetters.

Finally got promoted but extremely disappointed about new salary

171 replies

Fressia123 · 11/11/2020 11:18

My amazing payrise was £1k!! And I now report to 3 different people, have to use my language skills and have to bring new accounts. (I went from entry level to account manager).

I almost want to cry.

OP posts:
MereDintofPandiculation · 11/11/2020 11:36

Well, at least you have a £1000 increase.Someone I know has had to do some protracted negotiating to ensure his loss of antisocial hours supplement didn't mean his salary reduced on promotion.

Look at the benefits - more autonomy, more rewarding job making more use of your skills, and a better jumping off platform to your next job. And there are rewards to working to three people - none of them fully know what else you are doing, so you are better able to control your workload.

AdriannaP · 11/11/2020 11:38

Push for more!
1k is what percentage of your salary now? That’s ridiculous, more like an inflation payrise not a promotion.
Do your research on what similar roles are paid in other orgs and on the basis of that ask for more. They are getting a bargain here!!! If they had to hire for that role, they couldn’t advertise it with only 1k more for sure.

Mmsnet101 · 11/11/2020 11:38

Ask for more, if you are an account manager then surely negotiations is part of your role with customers so they should expect it from you.

Is there a probation period with increments following that? Or is that just the increase this financial year and then reviewed again in April or whenever?

AdriannaP · 11/11/2020 11:38

20K! No way.
You need to ask for at least 5K more. At least

Mintjulia · 11/11/2020 11:39

Like pp said, do the job for a year and then move.

Also remember lots of companies have very tight budgets because of covid cashflow problems so it might be worth asking for more next summer.

G5000 · 11/11/2020 11:40

so they said what the pay increase is and you are planning to simply accept it? Why? No man would ever do it. Ask what you are worth.

Fressia123 · 11/11/2020 11:40

Our customer base exploded during Covid! The increase I think would be equivalent to 5% but I genuinely thought it would be more.

OP posts:
workhomesleeprepeat · 11/11/2020 11:41

Account managers should be on at least £25k but more like £30k would be expected - at the very least! I am in the SE and work in PR. Maybe less for other regions but you should be making waaaaaay more than £22k or whatever it is with your pay rise

Gazelda · 11/11/2020 11:41

Are you able to benchmark your role against others in your sector?

workhomesleeprepeat · 11/11/2020 11:41

@G5000

so they said what the pay increase is and you are planning to simply accept it? Why? No man would ever do it. Ask what you are worth.
Big yes to this
Spidey66 · 11/11/2020 11:44

This is one of the reasons I don't go for more senior posts than I'm currently on. A lot more stress for very little extra money.

Eddielzzard · 11/11/2020 11:44

Go back and tell them what you want. Don't accept their first offer!

Candleabra · 11/11/2020 11:46

Is this an internal appointment? Always the worst for ridiculously low pay rises. I've done jobs where I've managed people earning nearly £15k more because they were recruited from outside and negotiated hard. BIG LESSON LEARNED. You have to say something, out your case forward clearly and unemotionally. Don't just say it's not fair. And be prepared to walk away. They will increase, but they have to know you mean it.

LemonBreeland · 11/11/2020 11:46

It's pretty typical for companies to give low increases for promotions internally. Incredibly unfair, but many companies do it, despite knowing it would cos them a lot more to get someone from outside.

I would argue for more, put together points of why you think it's worth more. Look at typical salaries elsewhere if you can.

I left a company because they gave me a shitty pay rise for a promotion, after initially promising more. When I resigned they had the nerve to offer to match my new salary, which was significantly higher. If they thought the role was worth that much, why didn't they pay it in the first place.

RB68 · 11/11/2020 11:46

I would do a bit of research on what you should be paid for the role as well. Sometimes with internal promotions the payrate for the job is ignored and its just one added increment to what you are on regardless of what job you are coming from!

olderthanilookapparently · 11/11/2020 11:48

It does depend what sort of accounts you are looking after, I have enterprise accounts (so the bigger ones for my organisation) I work 4 days a week for £52k but I think its generally assumed I do the work of someone full time (or else they would have made me redundant in July when they got rid of any excess). But I do have 30+ years of experience in my industry

Wibblewobble99 · 11/11/2020 11:49

Op do you think they’re possibly being cheeky and seeing if you’ll take it and save them money? Did they interview you or have they given you the promotion off the back of an interview? I would certainly push it, there’s loads of great advice on here. You don’t have to be confrontational about it, the negotiations can be undertaken in a constructive manner which will benefit both parties.

MyGazeboisLeaking · 11/11/2020 11:50

Don't despair, OP. This is sadly very normal with internal promotions but you don't have to let it go.

Now is the time to show your mettle.

As a PP has said, a very appropriately, calm and professionally worded email to your boss, followed up by a request for a meeting to discuss.

Suggest what your view was too, eg - when I interviewed / wrote the role, the appropriate figure I had in mind was (eg ) £25k, the salary you've suggested isn't appropriate for the role, can we please discuss.

You can do it!

Fressia123 · 11/11/2020 11:50

I've just asked for more and told that it is what is :/ . I'll look for other jobs for sure

OP posts:
Purplecatshopaholic · 11/11/2020 11:53

In that case get as much knowledge and experience as you can then move into bigger and better things. Their lods

Purplecatshopaholic · 11/11/2020 11:53

Loss..

LemonBreeland · 11/11/2020 11:55

It's so frustrating when companies are so short sighted. I got my promotion in January and accepted a new job by July. I actually had another role to go to when I got my promotion but it wasn't what I wanted. I only stayed to have job title on my CV, then got out ASAP. Luckily Covid has been quite good for niche roles. I work for a company that is based in a major city but work from home.

Fressia123 · 11/11/2020 11:55

I have a lot of previous experience (in the BPO field) but jobs aren't that easy to find and I'm terrible at doing the transferable skills bit. I will start looking for better ones that I least pay what I'm worth.

OP posts:
BlackAmericanoNoSugar · 11/11/2020 11:56

Have you signed the new contract yet? Do they need someone to do the job that you will be doing? If they really need this work to be don then you're in a strong position. Tell them you won't be taking up your new duties until you're satisfied that you're getting a fair wage.

Fressia123 · 11/11/2020 11:57

There's no new contract. I don't think I can be that adversarial / strong position as I would have anywhere else to go ATM.

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