How to face work

[FineBoneChina]

I had a horrible conversation with my boss yesterday, during which I was more or less told to start looking for a different job.

Not an easy conversation to have for either of us, and she was as honest and tactful as it is possible to be but of course I found it very upsetting to hear and was shocked.

I really don't know where to go from here. I have been on a performance review and if I want to continue in my role this can be escalated to a more formal stage, if I want. My gut feeling is that I should be good at what I do, I am more than capable of the work involved in the job but for some reason I keep making mistakes and it doesn't seem to be improving.

The conversation happened at the end of my shift yesterday and I don't know how to face going in today as if everything is normal.

I couldn't really articulate myself well in the meeting as I was holding back tears and didn't know what to say.

I don't exactly know what I'm looking for on here but I'm embarrassed and feel like a failure so not ready to share with anyone in real life atm.

Sorry wrong thread!!

Thankyou muddled your post is extremely helpful. It's good to hear from someone who knows the job! I work for a chain and my training has been done through them so I'll need to find out which provider they use. On one hand I think it's better to push on and complete it before I think about moving to another pharmacy, on the other I'm worried that the escalation will go against me in a reference. If I try to move now, it will look bad that my training has taken so long to complete.

We are a small store so it's just the one pharmacist with a locum once a week to cover her days off so not much scope for different support there. The other trainee has been allocated time for training though and I'm going to request the same today.

I tried your tip of checking the prescription backwards yesterday and I think it helped alot. My old manager was always on my back about speed whilst I was just starting to dispense and I think I've developed bad habits by focusing too much on being quicker.

I find the job very rewarding and I really want to try and keep at it.

After a couple of things which happened yesterday I have also decided to keep a journal of the goings on in the hope it will help me pinpoint mistakes better and also so that I have something to reference if I need to bring anything up in further meetings.

I'm glad it helped a bit.

I think it's definitely worth completing your training where you are. It feels horrible in a pharmacy when it feels like you can do it, as there's no escape from it. You're all stuck in the dispensary and everyone else knows exactly what's going on.

But you can do this. Dispensing is not that difficult when you find the system that works for you, but it sounds like your old manager encouraged you to rush and to miss out the final steps in checking your own work. Now you just need to go back, put those steps in and prove to yourself and your manager you can do the job.

Keeping a journal is a good idea, so you know where your errors are. Not everything gets recorded in the near miss log even though it should be, so this doesn't always indicate where the problems are. Mine are checking the new inhalers (especially symbicort turbohaler/mdi and the formulation on things like omeprazole and ramipril, as my mind knows what the script usually says!)

But good luck and it will get better.

How are you OP ?