Would you give personal details to social worker to help you apply for council housing?

[upsetandang]

My social worker (not actually a social worker but same kind of role, not sure what they actually are called) wants our password to our online housing application form. we aren't homeless but need to move for medical reasons.

SW wants to log on to our account to make sure we have filled it out properly. There's a lot of private information on there- income, savings, national insurance numbers and also a detailed letter from the doctor detailing very private symptoms of an illness. All information id rather not share to be honest.

does this seem normal? to be honest I am worried she only wants to log on to be nosey. I know its a mean thing to say but that is my main worry. I don't want to share this information but I also don't want to hinder my application.

Is this a normal request does anyone know?
she has called 3x requesting the log in details and I have put it off. I don't really know what to say, am I being unreasonable declining her offer?
or should I just suck up the embarrassme t and accept the help?
not sure how it is help as I have done all I can and I know my own details

would you share this info?
small community and we know many of the same people as not to drip feed.

yabu - give her log in password
yanbu - keep it and decline

She is being nosy OP. She has no reason to see it unless you have asked her for help with it. If your not getting anywhere and want her help fare enough but just have a chat she doesn't need to see the form, though she may be thinking this is a quicker way to find out all your information.

I sometimes help with housing. I would never ask for your password.
What is her role?

@Madwife123 you've put it much better than I did.

The OP hasn't asked for assistance with the housing form or willingly volunteered her details. They are being requested by someone, albeit someone she knows in a professional capacity, without explanation as to what they specifically plan on doing. Should the OP change her password after a specified amount of time? Is this long term access she is granting? Will the person she gives the password to write it down? Is there potential for others to see the password?? ...... it opens a can of worms.

The practice of taking someone's personal login details over the phone, however well intentioned, leaves all parties involved vulnerable.

I am a social worker. I often support with housing applications. Where someone is computer literate enough to complete their own application, but I just want to make sure Housing have all the information they need...I call Housing and ask them to confirm that they have all the information they need.

Then they say yes, or they tell me what's needed so I can support the individual to provide it if required. Frankly this is usually an excuse for me to lean on Housing a bit to get their arses in gear.

It has never occurred to me to ask for someone's log in details. It's intrusive, and paternalistic. It also goes completely against the strengths-based approach we use where we are supposed to encourage resilience, not get people's passwords and nose through their application like a teacher checking homework.

She is being nosy OP.

Do people really think this worker has nothing better to do? While the information is personal and confidential, it won't be anything the employee hasn't seen before with many similar applications.

By all means check whether this is normal practice with her manager though.