Would you give personal details to social worker to help you apply for council housing?

[upsetandang]

My social worker (not actually a social worker but same kind of role, not sure what they actually are called) wants our password to our online housing application form. we aren't homeless but need to move for medical reasons.

SW wants to log on to our account to make sure we have filled it out properly. There's a lot of private information on there- income, savings, national insurance numbers and also a detailed letter from the doctor detailing very private symptoms of an illness. All information id rather not share to be honest.

does this seem normal? to be honest I am worried she only wants to log on to be nosey. I know its a mean thing to say but that is my main worry. I don't want to share this information but I also don't want to hinder my application.

Is this a normal request does anyone know?
she has called 3x requesting the log in details and I have put it off. I don't really know what to say, am I being unreasonable declining her offer?
or should I just suck up the embarrassme t and accept the help?
not sure how it is help as I have done all I can and I know my own details

would you share this info?
small community and we know many of the same people as not to drip feed.

yabu - give her log in password
yanbu - keep it and decline

Not really no.
She can talk you through salient points without accessing your personal housing account.

If she has concerns she should write a supporting letter not ask for private information

Seeing as you don't even know her job title I would say no. Copy and paste email drafts to her if she wants to help.

She doesn’t need your login details!! Tell her you appreciate her help and will come to her if the housing department say you’ve done anything wrong.

“Hi thank you for offering. I’m confident I’ve done it correctly but of the housing department flag any mistakes up I’ll come back to you, thank you”

No

I mean I’m a support worker (I’m not) will you give me all your passwords?

I think she’s probably just trying to help, but if you aren’t comfortable sharing then you absolutely shouldn’t feel that you have to.

She can support the application separately, by letter or email to the housing department.

I wouldn't give anyone a password. If she is important enough to need it she is important enough to have access to the same information by legitimate means.

I would give the account identifier, e.g. username or number

Dear God no.

I work in a role where we write housing needs reports to get people prioritised if they need re housing for various reasons .
This is 100% not ok .
We reference the housing application number in the reports but would never ever ask for your log in .
I

Well what's her role and what organisation is she from

I work for a charity that assists people with universal credit and during lockdown we've been helping people over the phone. If they want to update something on their account then they have to give us their log in details or we can't help them.
If you don't trust her or don't want her help then don't give her the details but it sounds like she's just trying to help you.

I used to be a support worker for homeless families and whilst I helped fill in many applications for housing and benefits (dwp background) that was always with the clients. I can't imagine logging in to check it by myself after the fact. In fact the implications of that make me rather uncomfortable. Was she meant to be more involved in the process than she was?

Could you send her a printed out copy of your form with the bits you don't want her to know crossed out with black felt tip? She can then check what you want her to check.

You're not meant to give passwords to anyone. Instead of ignoring her, I'd just say that I don't feel comfortable giving passwords out and also that the application contains sensitive medical information. Ask her what pasts she'll be assisting with and you can copy and paste from your application onto an email and send her that. If she persists, saying she won't look at the medical stuff, just say sorry I don't feel comfortable with that.

Yes, this is very normal. I have two friends in the same position, and this is absolutely done on your best interests, to ensure you're in the strongest possible position to get the move you want.

If you don't want their help, decline, but I recommend you take it.

okay so a resounding no.
thats made me feel a lot better thanks everybody

She definitely does NOT need your log in details! I can't imagine anyone in any profession needing them never mind actually asking for them. Like others have said, she can provide a supporting letter and you can tally that letter up with what you've written if you feel things need adding to it. Have you asked the housing officer their opinion on what this person has requested? I can't think they'd agree to or advise it.

@SoddingWeddings
oh no
are your friends the applicants?

@MoonDelay no i haven't but I will.

I don't want to be an idiot who is hurting their own chances but I also do not want to share private and personal info. its bad enough sharing this stuff the housing Peopleton be honest. very embarrassing

Yes, my friends are the applicants. The support workers have been a godsend for both, and one for a bungalow within 6 weeks of her intervening because she did a lot of advocacy work on her behalf.

The other is at the earliest stages of the process and needs lots of help with his mental health and coping with the changes that are in the offing.

I wouldn't give out a password to anyone. What I would do is telephone the Housing Association/Council and ask them what information they have from your application and if you have filled it in correctly.

She can provide support for your application without your log-in details. You are correct to protect your password.

Please don't be embarrassed at sharing your personal information with the housing people. They just need to know you can afford the rent or whether you will need the support of Housing Benefit.

No, never give out log in details for anything. Asking and putting people in this position making them feel like they've been backed into a corner is vile.

There’s a password for a reason and she shouldn’t ask for it